Pro: bit parking lot, resources( IV team, transport, PT, phlebotomy), bike rack area…read more Con: parking of site, vocera phone, paying for parking permit, limited computer on wheel machine available on units, shared patient roo This big hospital is close to the UVA college campus making this place a busy place full of people and traffic. The staffing is pretty decent with lot of float pool nurse filling in the shortage gap. The nurse to patient ratio of 1:4 is nice, the hospital has a lot of resources to help the staff, and the cafeteria offer a diverse range of food. Many staff ride bike on campus so there are a lot of bike rack area to store your ride. Staff have to park off site and take a bus to the main hospital. It annoying that during the football season staff have to park somewhere else or risk getting ticketed/towed. All in all, a pretty good place to work at.

10 hrs in the hospital. They have broken equipment. Did a non existent pain check. She's being sent…read morehome because she could swallow a goldfish cracker and even though her appendix is definitely not a normal size. It's not concerning enough. What a joke. I'm absolutely appalled by this hospital. #1 children's hospital my ass. The only good thing coming from University of Virginia Medical Center was our nurse, Felicia. Thank you.

Packed and not organized. Not enough staff. Maybe a bad day for a visit. Not good. Sent us to…read moreanother care place.

I came in on a weekday at lunchtime and there was only one person working the front office; there…read morewere a lot of people in line to be checked in. Don't get me wrong, the office assistant was delightful and was doing everything in her power to get folks in. But in the 20 minutes I waited to check in, about 6 people left due to the wait time. Luckily, I had an appointment and was seen soon after I checked in. The nurse was a little abrasive, but I can empathize that it was a stressful day for them. Understaffed, and long waits with no appointments - be warned. A 3.5 rounded down.

The Dr here was truly great... I wish I remembered her name! I went in with my child and they…read morehelped so much and put me and her to ease. I know it was a busy time-we waited a few hours but it was urgent and I was just glad they got me in-helped with care and kindness-What a relief. Thank you!

If you make an "appointment" online there's no guarantee you will be seen at that time. The only…read moreguarantee is that you will be seen sometime before they close. I waited 90 minutes after my time slot only to see someone who asked for my entire medical history before their PA would see me some time later. They could not tell me how when that would be. Just sometime before they close. This Med Express facility is now operated by Bon Secours, and apparently they do not have patient records from Med Express, Sentara or UVA. By contrast, Sentara's Urgent Care on High St was able to see me immediately, had access to all of my medical records and the care was excellent.

Best Urgent Care EVER! Thank you staff and Dr James for taking care of our small issue with…read moremedication! Go Dodgers!

From the owner: Urgent Care offers fast, walk-in clinics -- no appointment needed. Plus we are open late, so you…read morecan come in when it's best for you. Consider Urgent Care for needs such as: When you or your child feels badly - cough, cold, flu, stomach bug; When your head hurts - sinus infection, ear infection or pain; Non-life threatening injuries - broken bones, fractures and cuts; For cuts, bumps, bruises, bug bites and stings X-ray and Lab on-site.

Daughter with possible strep throat scheduled an appointment online, the same day, at the Emmet St…read moreLocation. She arrived for her appointment and the clinic was closed. Called to customer service and they said "oh yes, that location is temporarily closed, probably for the rest of the week." Good follow up would have been for SOMEONE to notify my daughter the clinic was closed AND to not allow appts to be scheduled if the clinic is CLOSED. No one cares about providing any kind of good customer service or even care if people receive care when they are sick.

From the owner: CVS Health is conducting coronavirus testing (COVID-19) to qualifying patients. Get a rapid test…read morefor results within hours or a lab test for results within a few days. Test types vary by location. High demand may cause lab delays.

Best planned parenthood I've ever been to. Everyone is caring, gentle, and considerate. I've never…read morefelt more comfortable and heard in a medical setting

After traveling in from rural VA and taking off work I was denied access to STI testing as I didn't…read morehave an insurance card and it costs $270.