We were traveling from Sweetwater to Pigeon Forge and decided to stop by Publix to try their famous…read morefried chicken. Very disappointed at deli counter service. Lady wasn't too happy when we asked for her help as it looked like they may have been trying to wrap up for the day at 7:30pm. Asked for 4pcs of fried chicken leg/thighs. Got to hotel and open packaging to find only leg/wing pieces.

We are vacationing from Florida. I placed a pick up order at this location and I must say that the…read moreservice was amazing. My husband was waiting in the designated area for a bit and a nice gentleman named Cameron noticed he had been there for a little bit. He came over and asked my husband if he was there for a pick up and my explained that he was. Cameron advised that their phone system was down and he just so happened to see our track in the parking spot waiting. He went above and beyond to gather our groceries and apologized for the inconvenience. Super thankful for this gentleman - had he not approached my husband, he would have been waiting. THIS IS GREAT CUSTOMER SERVICE!! Thank you Cameron! We appreciate you :)

I love this Kroger. Clean, organized, good quality fresh produces, easy to find what i need…read more Overall, Kroger is where I go grocery most of the time since they about everything I need. I also love the sale and digital coupon. I rarely ask for help, but the associates at the customer service are nice and helpful.

I was overcharged $108 on my delivery. Items were added onto my order that i did not place, or…read morereceive. I've had this membership for less than a month and they will not refund it because I used it. I will get a refund for the $108 in 7 to 10 business days. I don't trust the service anymore. Never had THIS issue with Wal-Mart.

Just when I thought I couldn't be more disappointed in the way they treat their workers. These…read moreworkers don't get paid enough to be taken advantage of. Shame on the Management IN ALL DEPARTMENTS OF THE STORE. Taken advantage of the teens is not cool and unlawful. Management figure it out and stop treating them like they don't matter cause without them you wouldn't be able to run your store.

This was an OK stop for some nibbles for the van and to freshen up the deli meats and cheeses that…read moremake up my usual lunch. Prices on most of the stuff I checked seemed to be decent and the store is clean. Well stocked grocery and frozen aisles. The young lady who rang up my sale was pleasant and helpful. [Review 18854 overall - 377 in Tennessee - 2377 of 2022.]

The first thing you notice when you walk in, is that the cashiers and baggers will look over, smile…read moreat you, and say hello. When was the last time THAT happened to you? The first section you see is Produce. It is much smaller than I usually see, but well-arranged with a good variety and clean. Moving through the Deli and Bakery, the aromas are wonderful, and I haven't yet gone through either without buying something. Then you arrive at the Meat Department, and that is really why you go there. The variety and quality are that of the best butcher shop you have ever been to, and it is the primary reason that I drive right past three other grocery stores to get to B&B. You owe it to yourself to at least try it once, with the understanding that you will probably be going back again

Small (good for me, less walking) but bristling with everything I could need. Low prices and…read moreextremely friendly staff. My all-time favorite grocery store!

New to TN and have now shopped COSTCO, Publix, a few items Target, and now Alcoa Kroger. I was…read morevery impressed with the array of groceries: prices, fresh vegetables, fruit, and particularly the meat department. Staff were helpful and the store was organized. I highly recommend and will return (dated 7-12-24).

About as bad as it gets. Poor service. Poor quality. Poor parking. Just like the larger store in…read moreMaryville, it's terrible

Travelled all the way from Seymour to get their products. Not satisfied with the meats in the…read morelocal supermarkets. They have top quality meats. Everything was tasty and not overly expensive. Service was friendly and accommodating. Will definitely come back again soon!

Good products and good customer service. Always helpful when I come in the store. They did a…read morespecial order for me and it turned out wonderful A+.

Friendly owner, great selection and amazing location. This is my Go to when I need some ingredients…read morewhen I'm making Asian food. Highly recommend

Cute lil shop that has many different asian foods. I found things that I buy back in Cali. But the…read moregirl at the register doesnt know basic math and doesnt know what culture certain foods come from. She sounded confident saying Ube was from one culture and I said Ube is from the Philipines. There was a few other things she said and I corrected her, so in that case don't try to fake it till you make it. I was supposed to get $5 back and she gave me $10 and I handed it back and said no you owe me only $5. She had to call someone to figure out how to open the register.

I recently spent two weeks near Tellico Village due to a family situation and frequented this…read moregrocery store several times. Unfortunately, I was consistently disappointed by the poor interpersonal skills of many of the cashiers at checkout. On multiple occasions, I was not greeted at all and felt treated as if I were invisible. One cashier handed me my receipt with a dismissive, "And there you go," without offering a thank you or a smile. While I did encounter two cashiers who were genuinely kind and friendly, the overall pattern was disappointing. I would suggest management re-train front-facing staff on how to greet customers and express professional warmth. Social awkwardness and backwardness can easily be misread by customers as cold, distant behavior.

Watch your bread, there is a mouse in the house here!!…read more Could have came that way off of the bread truck ..Otherwise, great, clean store with very friendly employees!! Nice location. Come in here all the time...

Ordered pull apart cupcakes and a cake for a baby shower and they did a phenomenal job! Everyone…read morereally enjoyed the moist cake with creamy but not too sweet frosting.

Clean, well stock grocery store. Wonderful deli that has boars head deli meats, variety of cheeses…read more Serve yourself fresh hot soups. Fried chicken, rotisserie chicken, potatoes, mac & cheese - all deliciously prepared and ready to take home. My favorite was freshly made deli subs very popular items. The lines could get a bit long, but well worth it.

This Publix was clean and all the employees were so generous, everything was also fully stocked. I…read moreended up getting a pub sub today and the older lady making it loaded my sub up!!! She could barely fit it into the sub bag I think it may feed me this whole week. She made my whole day. I love Publix and would recommend to anyone to come here. Also their friend chicken buckets are fantastic, they come with thighs and legs, their bakery, meat section, and produce is also fantastic

I recently got a chicken tender sub at the Publix deli, and Carlos made it for me. He was super…read morefriendly and really paid attention to what I wanted--extra pickles, perfectly toasted. The chicken was crispy and fresh, and everything was layered just right. The service was quick, and Carlos made the whole experience even better with his positive attitude. I'll definitely be back for another sub!