We were traveling from Sweetwater to Pigeon Forge and decided to stop by Publix to try their famous fried chicken. Very disappointed at deli counter service. Lady wasn't too happy when we asked for her help as it looked like they may have been trying to wrap up for the day at 7:30pm. Asked for 4pcs of fried chicken leg/thighs. Got to hotel and open packaging to find only leg/wing pieces. read more

Publix - Publix fried chicken - Grocery Near Me - Maryville, Tennessee

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We are vacationing from Florida. I placed a pick up order at this location and I must say that the service was amazing. My husband was waiting in the designated area for a bit and a nice gentleman named Cameron noticed he had been there for a little bit. He came over and asked my husband if he was there for a pick up and my explained that he was. Cameron advised that their phone system was down and he just so happened to see our track in the parking spot waiting. He went above and beyond to gather our groceries and apologized for the inconvenience. Super thankful for this gentleman - had he not approached my husband, he would have been waiting. THIS IS GREAT CUSTOMER SERVICE!! Thank you Cameron! We appreciate you :) read more

First off every staff member is very friendly and knowledgeable. The facility is very clean and well stocked. This was my first visit to this new location. My first stop was the Deli, which is well stocked with Boar's Head meats and cheeses. Next stop the Meat by Dept. Here I met my first disappointment, there was no Meat Counter. There is plenty of prepackaged meats but i was there for Filet Mignon. I like to look at a selection of cuts and make my selection. In the prepackaged section there was a single two pack of very thin filets. The Fish Market (located adjacent to Meats) was exactly what you'd expect. A large selection with fish mongers to assist. The rest of my visit was uneventful, finding the rest of my shopping list. We waited years for Publix to open. Would have given five stars but for the meat department. read more

This store is clean and the employees are welcoming and kind, it's a breath of fresh air for grocery shopping! I came in 20 minutes before Publix closed and Theresa at the deli was very hospitable and a joy to talk to! The deli meat is always sliced fresh just the way you like it! read more

It was just great I had to return a couple of things and the customer service worker Barbara was just amazing! The food was great also! but mostly Barbara i just can't wait to go back and see her! She was so kind to my little sister!!!! Barbara needs a raise! read more

It's finally here! We have been waiting for the Maryville store to open for years and it didn't disappoint. We made it to the grand opening at 7 am. There was a huge line and the first customer got to cut the ribbon and received a gift basket with a lot of Publix goodies. On the front side walk there was a tent for you to sign up for club Publix (rewards program) where you get $5 off your grocery purchase after spending $25 and you get a free canvas bag today. Speaking of bags you also get a free I love Publix Maryville tote bag while supplies last. When you enter the store there are refrigerated displays that are stocked full of the weeks specials. To the right of the entrance is customer service with Lotto. Then in the same area you have your central pick up where all your online orders are placed in one convenient place. You also have a fresh ground coffee machine that makes coffee for you for only $1.49. I am excited to see that they brought the new prototype layout with the circular Deli floating in the middle of the produce and meat department. The front side is where you order fresh made subs and salad bowls. If you don't see the sub you want, don't be shy to ask for it, because they usually can make anything. If you go to the right of the circle There is their sushi bar. The Maryville store is the first to get the new Ramen noodle soups ( they have chicken and Pork) made fresh everyday and the hot rice bowls (Orange chicken, Teriyaki chicken, Tofu, Sukiyaki Beef, and Asian style BBQ! Beef). The best now is that they have make your own Poke Bowls (you choose size, base 2 proteins, sauce and 4 toppings) and for course they have the best sushi. I saw a new Latina sushi with mango on top! Across from the deli the have an entire wall of to go food including Fresh salads, sandwiches, Italian food and so much more. Next to the sushi is the Hot case where you can get Publix meals hot and on the go. The Publix hot meals include a protein two sides and a Hawaiian roll. Publix is known for their chicken tenders and spicy chicken wings. There is so much more variety that you have to see for yourself. They also have a upstairs lounge for customers and an elevator (in case your eyes got bigger that your stomach and you bought too much food) also a outside patio is wonderful during this time of year. Inside the lounge not only has table to eat on, but couches to just relax and have a coffee with a pastry. The other side of the Deli circle has a HUGE selection of Gourmet cheeses, a cart of bulk olives. To close the circle they have their deli meats and cheeses ready to be sliced to your preference. Look for the weekly sales. The Produce is just beautiful and fresh displays, always bringing excitement of the season. The meat section is amazing and they will cut on request and order anything you don't see. The aisles are fully stocked with great choices of organic product. Being from Miami I was glad to see that they had a 8ft section of Latin items. I was really excited to see the Latin frozen food section had Hawaiian tostone, large empanada disks and even frozen breadfruit (I make a Jamaican dish with roasted breadfruit, salt fish and ackee). They even had different types of Brazilian cheese bread ( Pao de Queijo) which is gluten free and so comforting delicious. The Bakery was so exciting to have Cuban pastries like guava and cheese, coconut, plain guava and chocolate dipped elephant ears. They also had authentic Cuban bread which is really an accomplishment because of the temperature and altitude of TN. If you have had their cakes, they have the best butter creme in the nation. The beer wall is impressive and there is even 12 feet of craft beer. Not to be forgotten but the wine selection is even more extensive. The pharmacy is complete with a blood pressure machine and a drive thru. Finally they have ample cash registers, but the best is that they have 8 self check outs in an area that is spacious and clean with a Publix cashier available just for those cash registers. This is going to be Maryville's number one hang out! Welcome Publix you are loved here! read more

Publix - the outside of a publix store - Grocery Near Me - Maryville, Tennessee

Publix deli doesn't disappoint. Me and my husband both enjoyed our sandwiches. Great vegetarian options. And the service was excellent. Hayden at the deli was on top of it. read more

Publix - Meatless turkey - Grocery Near Me - Maryville, Tennessee

If I could give zero stars, I would. Placed a Pub Sub order for 9:30 AM -- showed up right on time, only to find out they were completely out of tenders. No heads-up, no call, nothing. Just a clueless high school kid at the counter who had no idea what he was doing and couldn't offer any help. We were on a tight schedule trying to catch a flight, and instead of having our food ready like we planned, we got absolutely nothing. No urgency, no solutions, just a shrug and "sorry." Total mess. Publix is supposed to be known for great service, but this was beyond disappointing. Never thought trying to grab a simple Pub Sub could be this stressful. Subway here I come! Do better! read more

Every thing was just as it should be and better! Placed the large catering order went to pick up at the scheduled time. The lady at the counter was engaging and enjoyable. The food was awesome! Publix and Chick Filet are about to be the only grocery and fast food chains I spend my money with. read more

Very disappointed in the customer service at Publix, Maryville. I have contacted them several times to ask if a certain cooked item is available before driving to the store location. They have lied to me over the phone multiple times saying the product IS available. When I drive to the store, it's NOT. The customer service representatives don't even walk to the deli section to see if the item I've inquired about is available. LAZY! Wouldn't recommend this place to anyone! read more

So I'm from Florida and love my Publix and Pub Subs. I've been here three times since it opened and the wait for a sub has yet to be less than 25-30 min. I truly hope this Publix makes some changes soon because it is not up to par in this department right now. read more

This store, as I have found all Publix stores to be, has the best customer service of any other stores I have shopped at. This store is clean, well-stocked, and always goes the extra mile to ensure you have what you need. You can always find great bargain's and don't have to go online and clip coupons to get them, this is so helpful. I would absolutely recommend this store to all my friends. No disappointment here. read more

As a Florida transplant, I love Publix. This one is beautiful, however the deli is SLOW. If you order a sub, expect it to be ready 45 minutes after the time you are quoted. I'm sure they will figure out their processes eventually, but right now it's a roll of the dice! read more