I just called Computer Concepts, asking for help with some Popup Notification Banners on my New…read moreDell computer from Costco, they calmly walked me through the process to remove them, it worked flawlessly. He also recommended some good Anti-Virus and Anti-Malware software. Excellent customer service, I highly recommend anyone with computer issues or even if you want a really good computer built by experts, give them a call.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I have used their services in the past. They have always had good turn around times, provided…read moreexemplary service, explained things fully, and seemed priced at a fair rate. Reconditioned home/office towers were what I found attractive. If you are wanting dedicated gaming computers and specialized user accessories this probably isn't your go to place of business. But for all else, it's five stars. I have not dealt with them for business related services.

Recently I had a problem with my 5 year old laptop. Took it over to Priority 1 based on the…read moreexcellent reviews. I must say they are top-notch. Richard, who I dealt with, was amazingly knowledgeable & friendly. He identified the problem immediately and fixed it while I was there. I walked out with my laptop fixed. The quick problem identification and immediate fix was not what I had expected. I'd HIGHLY recommend Priority 1 and Richard in particular. Thanks Richard & THANKS Priority 1.

While the storefront is not the biggest high ceilinged modern futurama type place the people are…read moregenuine and smart. These guys know their PC's. I have been a fan of Gizmos in Langford for years and they have never let me down. I have used their services for both personal and professional reasons and they have met or exceeded my goals every time. You can count on these guys to do their very best for you.

My laptop had black screen and froze up. I brought my computer in and the tech looked it over, was…read moreàble to successfully start my computer. He did it in only a few minutes and wasn't wanting to charge for so little time. I have referred others to them and always been happy with their service.

Paul has been servicing our personal and corporate computers since he opened his business. His…read moreservice has been always friendly and efficient. I have found his prices to be very competitive. He has always delivered the repair on time and at a fair price. In one instance I had a motherboard failure and Paul suggested he move the hard drive to a used tower he had refurbished. This provided me with a working machine at less than the cost of a new product. This computer is still running perfectly years later. Bruce Stott

Kevin came to set up my TV sound bar and sub. He was fast, knowledgeable, and very nice. Would…read morerecommend him!

I asked Rik, the co-owner, if he could transfer data from my old MacBook Pro to my new MacBook Air…read moreand move my music from my old MBP to my iPhone. He said he could do this. He charged me $150. I now have to take my new MacAir to SoHo to fix the problems he created- it's a total mess and also has a virus. Rik not only refused to fix his mess, he refused to give me a refund and then his tech friend threatened me and banned me from the shop because I used the F-word as an adjective and it wasn't even to describe him (he's well over 300 lbs -about 4X my size) and I'm a senior, 5'1"female. Then the wife who actually owns the shop, and has an accounting business (GC acctg) as well as her husband's junk, refused to give me a refund and threatened to go to the RCMP because I said her husband f-ed up my computer. These holier than thous who don't like swearing have no compuction against lying, cheating, stealing and threatening. Good thing I had already gone to the RCMP and filed a formal complaint against them.

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

He was great so easy to talk with and made me feel comfortable…read more Thank you again for all you did

My laptop died and I thought I lost everything, photos, documents, you name it. Damien from FixIT…read moreComputer & Tech came out to my place just outside Sequim / Port Angeles and recovered all of it. He also set me up with a better Wi-Fi network and showed me how to back things up. If you need local tech support or computer repair on the Olympic Peninsula, this is the guy! Deanna F.

I want to sincerely thank Shohag at DTI Computers in Colwood. My computer was extremely slow and I…read morethought I'd have to buy a new computer. But Shohag assured me that he could fix my computer. He sure did! It is working like a new computer. The service was respectful, kind, effective, efficient and reasonable. I am very happy to recommend DTI Computers and Shohag. Thank you so much! Wynter Langston

There is no business I would rather trust to build my computer. I have been a customer of DTI for…read moretwo decades now and would not buy a desktop anywhere else, no matter the price difference. If anything fails, they will go above and beyond to make it right. I have no reservations about this company for the foreseeable future. DTI is absolutely the best local company to buy a computer from. No question! Customer service is their rock, and it is unmoved by any waves!