The staff here kept the outlet store in Edinburgh open all night for the Thanksgiving through Black Friday sales. The check-out lines were so long that we came back in the morning to shop. Clerks worked like elves and meticulously refolded sweatshirts and straightened shoes. The sales were great with everything 50 percent off. It is no wonder that this is one of the most popular new stores in the mall. They carry a great selection of adult and children's clothes and shoes....mostly athletic wear. All sizes were in stock even after the Thanksgiving rush. The quality is higher than some of the other athletic wear in the mall. The clerks are friendly and helpful. They helped me find prices. The check out was quick and I left with a couple bags. But I'll be back soon. read more

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We had an unfortunate shopping experience at the UA store in Edinburgh today. Upon arriving the store, there were no employees at the entrance to limit capacity. After making our selections, we headed to the check-out to see only one young man working the counter with literally 30 people in line! This young man named Riley was patient, professional, and did a great job despite the overwhelming task ahead of him. Four customers in line asked the only other associate in the store to contact the manager to get a few more cashiers. After touching base with the manager the associate said that they were all working on unloading a freight truck. (Despite my request to speak directly to the manager, he/she never came out to speak with me.) While I completely understand the need to quickly unload the truck, in my opinion (and the opinion of many other customers in line with me) the customers in the long line should have been addressed before the freight unloading. This is especially true when social distancing comes into play. With the long line wrapping around the store, it made it extremely difficult to distance ourselves from shoppers browsing and shoppers in line. I am a huge fan of Under Armour, but I am very disappointed in today's shopping experience. Please keep in mind that even with social distancing, a good shopping experience can be had. We had a wonderful time at the Nike store just prior to visiting UA. We waited in front of the Nike store until an associate determined we could enter. When we were ready to make our purchases, we headed to the registers where four associates were working. This allowed for proper social distancing and a much better shopping experience. Under Armour can do better. read more