Will not recommend or use this company again. I hired them during a home purchase to scope the sewer lines and provide a report. The technician arrived without knowing the purpose of the visit and had to ask the homeowners, then call me for clarification.
He initially tried to sell a "real estate evaluation" for $840. When I declined and requested only a scope and report, I was still charged $540, presented as the same evaluation price, even though the invoice only reflects a basic scope.
For that price, I received low-quality photos of a glare-filled screen that were essentially unusable, along with repeated attempts to upsell unnecessary services. When I asked questions, the inspector seemed irritated and even told me to ask the homeowners instead of addressing my concerns directly.
I contacted the company afterward to report the experience and was told it would be escalated and that I'd receive a callback. That never happened. read more