Always bring my Tiguan for service to this dealer. Trustworthy and excellent service. Their staff…read morewas friendly and helpful.

DONT EVER LEASE FROM THEM. SCAM. So my gf was dealing with a price to lease a car she wanted and I…read morewas at the parts area. I hear a salesmen say to a boss type looking guy... I got another 33 bucks out of her on the lease and im gonna try and get her to get more and they both laughed. He glanced over at me and walked away. I then texted my gf and told her to STOP and come to where I was. 2mins later she came and I told her they were trying to rip her off on the lease price. We were discussing leaving and the sales guy came to get her back and he said anything wrong. I told her to take care of it. She turned and said to him ...oh I've changed my mind. We are going for a 33 dollar bite to eat...He looked dumbfounded and i started laughing. He looked over and it was like a bell when off when he saw my face and we were together. Shady

Shawn Leslie and his talented and passionate crew at Carstar Lucan are the very best in: delivering…read moreA1 service - both timely and quality workmanship, excellent customer relations, and are caring community supporters. They also provide seamless support when dealing with your inusrance company so that you don't have to! I have used them at least twice and every time this team comes through with full transparency and very positive results. Lucan is so fortunate to have them in our community!

Nice people, but not very organized, with long waits and multiple conversations required to buy a…read morevehicle. And strangely, they were not prepared to negotiate on the MSRP of a new, leased, $65k vehicle. Weird! So, I contacted sales managers at two other Ontario dealerships and had an excellent deal set up, including a $4k discount, with a single email and one short phone call. (If you know what you want, it pays to shop around to other dealerships!)

I had my nx250 serviced today and had a plesant experience dealing with Shanna as my Service…read moreAdvisor. The required work was explained and it was completed in a very timely manner. Wayne B.

I just wanted to take the time to acknowledge Forest City Auto Glass for an exceptional great…read morequality job, that the owners Jay and his wife did for me on replacing my windshield. They make a great mom and pop team. I told him that payment for the job was coming out of my pocket, because my glass wasn't covered under my basic insurance coverage. So he was very considerate and negotiated a very fair price with me. Better than anyone else who quoted me. Jay is a family guy and he is not greedy or looking to retire off of one customer. He believes in doing the best quality work for the best prices without cutting corners or gouging customers. His wife was also very accommodating and very genuine. I fully recommend this very trustworthy local company for all your auto glass needs. I Thank you Jay and your family for a great experience and a job well done. And thank you for one of the most pleasant customer experiences I have ever had.

100%, hands down, Forest City Auto Glass provided the best customer service I have ever received (I…read morealmost thought someone was playing a joke on me, it was that good ). From the installation of a superb product, to extra perks, to meticulous attention to detail, to prompt and efficient service, to reasonable pricing.... Forest City covered it all. If I could give them a 6 out of 5, I would.

Careful , expert service at reasonable cost and done on time w Appointment next day ,…read more ez to work with and amazing job And calibrated after replaced glass I would return as needed