They've helped me out over and over again for 15 years and I really have only positive things to…read moresay about them. They're kind and respectful. They work with you no matter what.

A coffee can would be a better choice than using this institution. Their hours are a joke, multiple…read morebanks around have early hours and are open on Saturdays. If your lucky you can use the drive up lane at 8:30 but not the second lane in the drive up. The line is always out of the parking lot, obviously North Country could careless. Save your self the disappointment and just go to community bank.

I used CNB from 2001 until late 2010, had multiple checking and a savings account with them, and…read moreheld a mortgage with them from 2006-2010. I only left after having moved 700+ miles away, and even THEN it took me two years before I finally closed my accounts. From the tellers to the loan officers, I always had such great service, and they really offered a full suite of online banking services for most of the years that I held these accounts. I've since switched over to a large, national bank in a metro area, and REALLY miss the personalized service I always got from CNB!!

After the recent changes to Bill Pay, I could not log in, some billers changed from electronic…read moretransfer to mail check, and the check for 2 billers took over 8 days to clear. I called the banks suggested phone number for help, and the person blamed the Post Office. The P.O. service is not what it used to be, but 8 days to deliver a letter to 2 different cities is hard to believe. I hope someone at the bank sees this review.

Wait time for simple deposits are absolutely ridiculous. Average wait has been at least 15 min.read more

This is the only place to get US cash in Derby Line. If you are Canadian, this is the closest ATM…read moreto the border.

This bank is located on the US/Canada boarder & is a great little place. I stopped in to have some…read moreUS currency changed over to Canadian & had no problems whatsoever. The people were very friendly & if I lived in the area I would more than likely be a regular customer.

Even though I live where a Branch is definitely warranted (Sabattus area) ,have to drive to…read moreLewiston/Auburn across the Bridge or Topsham to make a deposit or conduct any in house banking, its a minor inconvenience. I do which the $3.50 atm fees were credited from any institution when you live at least a half hour from a non charging branch. I understand $1.50 but almost at $5 fee now. Otherwise call in service and timeliness is on point.

I love going to Norway Savings Bank for my banking needs. They're very knowledgeable and can answer…read moreany of my questions. I go so often they recognized me by name. At the Fryeburg branch I've noticed they lack teller's at times and I've had to wait at the most more then two minutes to be helped. The Drive-Thru part is always easy to access and navigate wether it be the ATM or teller service. Great to stop by and deposit or withdraw money before going shopping in nearby North Conway.

Final Version for Review…read more I've banked for over 30 years with institutions such as Bank of America, Capital One, and JPMorgan Chase. This was my first experience working with a smaller regional bank, and it has been very different from what I'm used to. When I was buying a business in Vermont, I took a loan through National Bank of Middlebury. As an out-of-state buyer, I relied on local recommendations and expected a smooth process. However, the loan application was slow and grueling, taking much longer than I had anticipated. A few years later, I applied for another business loan, and it took only two weeks to complete the entire process -- a stark contrast to my experience with NBM. In addition to this, I've experienced repeated delays with ACH payments and outbound transfers. Transfers into NBM process quickly, but transfers out are often significantly slower than what I've experienced with larger institutions -- often taking up to two weeks. Most recently, after selling my home, a payment issued through NBM still hasn't cleared a week later. By comparison, I've moved similarly large sums from major banks, and the funds were available the next business day. Even after depositing the NBM payment into my non-NBM account, I deposited a similar sum, and it cleared within 24 hours. One other significant issue has been the bank's outdated security measures, which feel archaic compared to what I've experienced with other banks. This has made certain processes more difficult than they should be, especially when dealing with electronic transactions or interbank transfers. While I understand that many long-time local customers may be satisfied with NBM's services, my experience has been frustrating, especially when compared to the speed and efficiency of larger institutions. Based on my experience, I would not choose a small regional bank again.

Im not sure what they changed but my card has been getting decliend and locked when using it for…read morerandom purchases. Cat food at the local pet mart? declined and locked. Payment online to best buy? Declined and locked. They started using a 3rd party security group. So you have to call them first. Cards still locked. Have to call up bank of middlebury after and have them unlock it on their side. Get your card locked once and you seem to enter into this limbo start of getting locked. Is it any better than a big bank? I don't know anymore