These guys are the best. My car needed the liftgate repainted due to peeling, and the estimate I…read moregot was very reasonable but they ended up coming in under it! Everyone I spoke with was so friendly and helpful, and they did a beautiful job refinishing my liftgate. They even detailed the inside of my car and washed the outside! I cannot recommend Body By Hank enough to anyone who is in need of auto body services.

I brought my car in to Hank's after some recommendations. They were thorough, communicated with me…read moreevery step of the way, and did an amazing job.

This place is very very dishonest. I discourage everyone to avoid it unless you want to have an…read moreincredibly bad experience like I just had today. I am taking this place to court and filing a better business report. Btw, they have a sign inside their office that they are BBB accredited but according to BBB website they are not. I brought the car to get an estimate for the damage. I chose them because they are next to my home. The car had a front bumper damage and a deployed air bag but no leaks, no smogs and I drove it myself to their body shop. I told the guy I will be likely paying out of pocket and I want to fix it the cheapest way possible and asked him to look for used parts. He said it will likely be $3-5k and they will run estimate and possibly they won't be able to put parts together back. I said in such a case, if the cost of repair would be too high, I would tow the car away. Days later they sent me an estimate for $12k. The car value since it's a Honda accord 2015 with 180mikes on it is around $6k. I told them the estimate is above the car value and fixing it at this cost makes no sense. I said I will look for another mechanic and tow the car away next week, likely Friday when I don't work. The guy said: ok, no problem. I found a mechanic who agreed to fix my car for $4k. Three times cheaper! When I wanted to take my car from this body shop they emailed me the bill for $1815! It listed 3 hours of work at $125/hr and a storage fees x 8 days. I was in shock. What storage fees? They never mentioned anything about any storage fees. I don't need to store my car. If I knew they charge storage fees I would have towed my car away next day! But they knew exactly what they are doing since I am not their first victim. When I went to the shop they told me I have to pay for storage. That there is a sign on their wall informing customers about it. I called police. In the meantime, the owner of this place (he refused to give me his name) tried to disconnect parts inside my car (likely a battery). I told him to not do anything more with my car. He said: this is my property I can do whatever I want. I said but this is my car. Next, he took his truck and almost drove over me and my brother to block my Honda. I called police again. Finally they came. They said they can't help me. That I have to pay because the owner claims that there is a sign inside his office about storage fees. If I don't remove the car I would be charged hundreds dollars more for additional storage! Too bad that when I talked to their employee at least 3 times and they emailed me estimate, then never mentioned anything to me about the storage fees! The owner eventually lower the price to $1000 but demanded cash saying people often cancel his credit card payments. I wonder why they cancel! Why, if you are so honest, they call their credit cards to cancel their payments? For fun? I had to pay $1000 to remove my dismantled car that they even called: "worthless". Such a nice service. Take advantage of a woman. People, what business does it to their Neighbour? What business on top of charging $375 for a basic diagnoses wants to get another $1440 for a fake "storage"??? This is so fake, so abusive what they did. I can't imagine anyone trusting them. They are crooks. The owner uses dishonest practices to rip people off their money. He does it to his neighbors. Shameful practices.

I am very pleased w the work Auto Center Collision performed on my car. Came in because the…read moreprotective coating on my '03 Pontiac had peeled and both bumpers looked terrible! Now my car looks like new, they also cleaned the interior and even the wheels look spiffy. Project was completed on time, which I greatly appreciate. I feel the price was reasonable for work on both the front and rear bumpers. Now I want to go back and fix all Baby's little dings. I highly recommend this company in Watsonville for auto body painting.

I brought my Kia shortage in to Freedom Body Shop yesterday to have them help fix a scratch on my…read morebumper that needed to be replaced. They had the car ready for pick up in a little over 24 hours and did great work! The staff was nothing but friendly and kind. They also did a beautful job cleaning my car when I picked it up which was a pleasant surprise. Definitely recommend this business!

When your car gets violated you have two choices 1 junk yard or 2 go see Tony at freedom body shopread more

Oh my gosh!! What a great business and the owner Juan was exceptional as a person plus he made our…read morecar look new again. I will most definitely recommend this business.

Never again! The first time I took my car here for a bumper repair it seemed to be perfect. A while…read morelater my car was rear ended I decided to take it back. I wish I never did! My bumper was not sitting properly after the $9000 worth of work they "did" and I was told they didn't put the brackets it needed under it. Had to take it back to have that fixed. Then I mentioned that my taillight had condensation which it never had before. Christina was so helpful and ran that through my insurance as well. Well, the wrong side was ordered and installed. I called and spoke to the owner Juan and he tried to argue with me about it. I told him it would be the installer's error and should have been checked before installing to make sure the correct side was received. The reason he was upset is because HE himself was the installer and didn't want to eat the cost. Not my fault or problem! When I took it back to have it fixed correctly he wouldn't look me in the eye or talk to me. Really?!?! Grow up and be professional. I will NEVER go back OR recommend them.

I was extremely impressed with the final results of my car! Stephan and Robert were both very…read morehelpful and easy to work with. They even cleaned my car inside and out! 10/10 recommend

These guys are great. Very prompt to answer any questions and explain concerns I'd had before I had…read moreeven dropped my car off as well as while my car was with them. Car came back perfect I've had it back for about two months and haven't had a single issue. Thank you again Robert you're the man!

They did an excellent job with repairing my truck body! Hector was so kind as to get my insurance…read moreto even cover another dent that happened to be close enough to the area that I was *technically* claiming. They even pulled out a dent (someone backed up into my truck) that was totally unrelated, just because it was easy for them, at no cost. Very kind and friendly staff, and totally professional. I am appreciative!

The only reason that I gave it one star is because there's no option to leave none. This is the…read moremost unprofessional shop and horrible customer service I've ever experienced in my life. The insurance company was charged for things on my car that didn't even need to be fixed, (they replaced my rearview mirror when the damage was on the left rear of my car!) . Being that I'm a female, I believe I was taken advantage of even more. After dropping off my car, I was never called and given an estimate on how much it would cost for the damages and they proceeded to fix my car without my verbal permission. Let me also note that this accident was not my fault. My car was hit while parked in a parking lot. They proceeded to fix my car and then I was notified by the other parties insurance company that his policy would not cover all of the charges. After that, they withheld my car from me, telling me that the insurance company needed to sort it out before they would release my car! Ridiculous! When I finally was able to retrieve my car ,after days of being hassled, and having to pay for a rental out of my own pocket, there was car parts missing from my car! The only reason they got away with it is because I did not have enough time to thoroughly inspect my car before retrieving it and honestly, I just wanted to get the hell out of there, as I was being treated so horrible. After arriving back home and fully inspecting my car, that's when I realized there was a part missing and also a part that was loose and not fully attached to the car! I am astounded that they can get away with treating people the way they treated me, not contacting me with any estimate and repairing my car without my permission, doing such a horrible job! How is this even legal? I was told that I initially signed paperwork, giving them permission to fix my car. But I was also told that I would be receiving a phone call with an estimate before they started work, which never happened! I would not recommend this body shop to my worst enemy to be honest! Horrible experience