Britney did a fabulous job! I love my cut and color! This Salon is a hidden gem off of middle…read moreStreet, but accessed from behind.

I had a cut with Norah, who I would not recommend. She tried to cut my hair and basically charged…read moreme 48.00 to nick my hair. She was polite and had me come back to "cut" my hair. What a huge mistake..uneven and cut my left side and didn't match the right side of my hair. My apologies, but she did an absolutely horrible job with my hair. I would never let her near my hair again. Had to travel back to Maryland for a real experienced styles to fix her mistakes...sorry, never again.

This is a long overdue review! I have never gotten my hair done in Jacksonville but was in dire…read moreneed to give my hair a makeover after having a baby. Southern Roots had great reviews and they didn't disappoint. I had my hair colored by Amy and she was wonderful! She really knows her stuff and I felt really comfortable trusting her with my hair. I've been to many salons in the past where my hair did not come out the way I wanted (cut or colored). I was seriously SO surprised at the wonderful work Amy did. I have naturally black hair, and wanted to add a cool toned ashy blonde balayage. My hair turned out AMAZING. Went home and my husband was surprised, but absolutely loved it. Highly recommend!

Edited to add more info after the owner's response: I am out $300+ and my hair looks awful. I…read morerespect that your stylists get paid by commission, but in this case, no commission is deserved outside of the generous tip I left. I deserve to be refunded, period. - This was my first visit to Southern Roots, and while I had high hopes based on the stylist's reviews, my experience unfortunately didn't go as expected. When I left the appointment, my hair had been curled, which can easily mask issues with color or placement. It wasn't until I straightened it two days later that I saw the actual results, and it was clear that the outcome didn't match the inspo photos I shared or the conversation we had beforehand. I reached out right away with photos, and while the stylist responded kindly and offered to fix it, I ultimately decided I wasn't comfortable with another appointment. I was then told the salon doesn't offer refunds, and instead, the owner, who I did not book with would be the one to do the correction. As a first-time client, this doesn't sit well with me. I don't feel comfortable going back, and I don't believe I should have to. I am not asking for anything beyond a fair resolution, and a refund would allow me to go elsewhere and have the issue addressed by someone of my choosing. Out of respect, I won't name the stylist - I don't believe this policy is hers, and I know she's done great work for many others. But I do think the salon's refund policy and how this situation was handled deserve to be shared. I'm including photos (the inspo pictures and my result) so others can make their own judgment. I always prefer to handle these things privately, but I also believe in transparency, especially when your first experience as a client leaves you feeling dismissed.

They don't respect your time. I waited an hour and 15 minutes past my appointment before finally…read moreleaving. Definitely not worth waiting close to two hours. Communication was poor, and when I did hear back, it was just excuses from Amanda instead of real updates. If you're someone who has to arrange childcare, this is especially frustrating. I ended up paying for extra hours I didn't need because of the delay. Most salons have strict cancellation policies for clients, but this salon seems fine canceling or pushing appointments less than an hour before. Overall, the scheduling needs serious improvement. I wouldn't recommend if you value your time.

Wonderful cut from Lindsey. She really took the time to listen and did just what I asked for. Very…read morewarm and friendly vibe. I will be returning!

Jessa did my daughter's hair for her senior prom. It looks amazing. Thanks Jessa!! She is excited…read moreabout showing off!!

I love coming to Fiddleheads!! Grace and all of her stylists are sincere,caring and listen to what…read moretheir clients are saying. This one-on-one approach makes coming here to Fiddleheads for my hair cuts, colors and styling an easy decision. I've never had my nails done( I do my own) but their nail techs are fantastic! I've seen their work! The shop design is in transition but this does not inhibit the service to the customer. The shop is going to look great once completed. Hands down this is the place to come for all of your beauty needs!

Grace had to refer me out cuz they're in the…read moremiddle of renovations. I got a response from Sondra (see Razor Cuts by Sondra) and I am thrilled!!

I've gone to Mandi's for 10ish years and can't believe I've never thought to leave a Yelp review!…read moreMandi has kept my no longer naturally blonde hair blonde for years and is always happy to throw some fun pinks, purples, or blues in the mix. Or if I get a wild hair and wanna go burgundy red or get an undercut, she always makes sure my dreams come true without my hair getting destroyed from all the processing. I've had countless compliments on the cuts and colors I've had over the years, and I trust Mandi implicitly to make the right choices with my hair. Oh and Darrah is also amazing and super talented, she cuts my daughter's hair plus I've watched her work while I'm getting my hair done and I would also trust her if Mandi wasn't available to do my hair. Mandi is constantly changing the decor in the salon, keeping it fun and welcoming. The salon is part boutique with some of the cutest clothes for the young or young at heart ladies of the area. You definitely should check it out for your next outfit!

Excellent service and the nicest people you will ever meet! Mandi and Darrah are highly…read moreexperienced. Bonus is it is also a boutique where you will find the cutest clothes and accessories!

Miss Belle is the best. She listens! I showed her a picture of what I'd like to do...and she did an…read moreamazing job. She is super nice and really makes you feel special. In my opinion, it feels like I've gone home and I am just shooting the breeze with a friend...then, she's done! I had very long hair and it had become a pain in the butt to manage. She's not scared to cut off your hair! Yeah, she's the only one there but so? You get one on one personal care by someone who seems to truly care about hair and the customer. That's worth a lot. This is my second visit. I promise I am going to try to keep this trimmed.

In reading safety protocols and reviews I was very comfortable making my first (and last)…read moreappointment. When I walked in neither Miss Belle or the client she was working on had masks on. Left. My husband is in remission from lung cancer, so besides feeling that everyone should be wearing masks just to show you care about your fellow humans, the advertising was false. Just so you know, you non mask wearers are also in the minority. Definitely won't reschedule that appointment. What a disappointment and waste of my time.

Sassy Roots is a great place!! Becky and Ashley are super nice and very talented. They care about…read moretheir clients and really take the time to make sure you get the style you want!!