Absolutely beyond upset. I've been going to Lush for the last three years and saw Tina. She has…read morealways done my eye brow lamination. Today I had to book with the only girl present. She completely hacked my eye brows. I came in with these beautiful thick bushy brows. I asked for a clean up and tint only. I walked away with tiny eye brows. I feel like I'm going to vomit. They have completely lost my business forever. I have never been so disgusted in my entire life. I left crying. The woman did not even care. There was nothing that could be done. I will never go back.

I spent $110 at a fancy place thinking that my lashes would look great ... when they were finished,…read moreonly one of my eyes had curled eyelashes and they said the other eyelashes didn't curl bc I probably had allergies. Lush beauty lab was able to get me in the SAME DAY and fix my wonky eye. I actually love the eyelashes they did so much more than the other eye the fancy place did and it was much less expensive!!! I feel like an idiot for going to the other place.

Boy , i absolutely hate to do or say this but I must worn any and all about the experience I just…read morehad at this establishment! I traveled here due to being out of town with my daughter while having a baby. I have owned my own very successful salon for 18 years now so I do consider myself an expert in this industry. First off , to only carry the size lashes to you do your only providing services to one level of customer? Why advertise differently ? My advise to anyone reading this is Do not go to place if you want anything other than natural classic look. I myself personally know these lashes cost a lot and I want them noticeable. This place should not advertise they do hybrids, volume, or mega volume because they do not. The highest size they carry is 12. And she didn't even have that size today. Only 11. I wear size 13 thru 17 Next let's talk about class and not insulting a customer who doesn't like that type (classic /natural) of look. My ten minutes in this establishment were spent telling me my lashes are ruined , (they are not , pretty sure I been getting them done 6 years now and I'll get done after here too) just because you like a natural look doesn't mean people who want to know they have lashes on are wrong or not healthy. Quoting your status and that you teach actually makes u look even more less educated from a fellow lasher when all you can do is talk natural. A well educated lasher should have more knowledge of a not so natural look. And if that's all you want to offer than state that. Make that very clear in your advertising which you do not. You can argue healthy to me all day. Healthy is yes something that matters but natural and healthy are two very different things. My lasher name was Lani. Finally , I'm still sitting right in front of the salon and let me say if this woman is not an owner than the owners should know all she's done is for an hour now in the front is sit on the stool at the front of the salon. If this is the type of staff you want than I wish you well but I'm positive you won't make it. in my 18 yrs of experience you want clientele of all sorts

Today I went have my eyebrow lamination at Deka lash! Carrie was the girl who did the process…read more Carrie was amazing. I'm 55 and this is the first time doing anything like this and she made it relaxing! I loved my brows so much I'm going back tomorrow to have my lashes done! Thank You Carrie!!!!!!