Jocelyn and Corrine are so sweet and knowledgeable! I love this med spa! Amazing deals tooread more

I've struggled to have good skin my entire life searching for the perfect facial and products…read more I've always had mediocre results until I met Corrine at St. Croix Skincare. She recommended the Skin Pen treatment with hydro facial, I joined their monthly membership for an economical way to get these treatments. In just 6 months, I've experienced dramatic results to the point where I'm being asked if I had plastic surgery - nope! Just the magic of Corrine. I just turned 49 and I've been told I'm aging backwards! Check out my before and after pictures! I highly recommend St. Croix Skincare, it was well worth the investment.

Kim is absolutely professional while still maintaining a very chill vibe in the room. It's clear…read moreshe has so much experience! i was totally relaxed for my whole session - five stars!!!

I had a wonderful experience as a new patient as soon as they answered the phone. My technician,…read moreKim was a very professional, kind and gentle. She was also very personable and fun to get to know. She made it a great experience for me.

Cheyenne is great! I actually look forward to our quick and comfortable sessions every six weeks…read more Seeing great results already!

Cheyenne is wonderful! She makes me feel so at ease with myself and works hard to get results while…read moremaking the process as painless as possible. I adore her and I'm so glad that I found this place! (P.S. - I'm also seeing great results! :D)

Update 12/01/25: 1 had an appointment with a medical tattooist, and she didn't want to touch it…read more She said, it's possible she could make it worse and it wouldn't be permanent. My dermatologist said, lasers, such as excimer, are not guaranteed, not permanent and require ongoing treatments indefinitely. Basically, it would be a life long commitment for a treatment that is not guaranteed. It would be very time consuming going three days a week for an unknown amount of time. Therefore, this is not a viable option. Third, I had a consultation with two plastic surgeons in Plymouth. Initially, they didn't want to touch it because the incisions would cause another problem. I would be swapping one cosmetic problem for another one. Since this was my last resort, the head surgeon agreed to do a little research and reach out to other plastic surgeons for their opinion. He said, the problem is pigment can't be restored, therefore, hypopigmentation can't be treated. I should have gone to him first. At this point, I'm waiting for the plastic surgeon to contact me with a possible solution, if any. Of course, this is the most expensive option with the surgeon's fee, anesthesiologist fee and surgical room fee. I'm looking at thousands of dollars However, if they can fix it, I would find a way to pay for it. Apparently, Stillwater Skin & Spa feel they are being unjustly targeted and reminded other businesses to remain vigilant. With that, if the plastic surgeon is able to fix it, l'll attach a copy of his diagnosis, surgical procedure, all fees and a photo of my face post surgery. Regardless, I will attach a copy of the diagnosis I received from each doctor I consulted with. As l've said more than once, one of those doctors is Stillwater Skin and Spa's medical director. They accused me multiple times of not meeting with them and their medical director. Note, their medical director has been my family physician for 20 years. This should put those accusations to rest. It's very important to me to provide the public updates so this doesn't happen to others. In my opinion, the laser services at Stillwater Skin & Spa should be shut down. The tech that worked on me needs more training before being allowed to perform laser hair removal services. This further proves I'm not out to unjustly target Stillwater Skin & Spa. Nobody should go to this business for laser hair removal. I have no opinion of their other services; laser hair removal was the only treatment I had there. Stillwater Skin & Spa also accused me of threatening to write a review if I wasn't given a refund. This is not true. First of all, they refunded me the portion of my package I did not use. However, they did not refund me for the treatment where I was scarred. The cost for that treatment was $300. I didn't threaten to write a review, I just did it,

Best Med Spa in Town. Friendly, Knowledgeable, professional. Amy has been in the business for over…read more20 years and it shows.

They are completely amazing and DIE HAIRS DIE!!!! only thing I have to say though, bring your own…read moreice pack, their ice pack things, once the ice melts, gets all over you. I just bought a nice medical ice pack today and it'll say a lot of effort now. Staff is great! and if you feel pain in your teeth, please make sure you seperate it with gauze pads. It is the laser reacting to metal in your mouth and the connecting point of the tooth/teeth. Mostly harmless, but can damage or shatter the bonds.

I'm so incredibly grateful for Carol & her absolute mastery of Electrolysis. In the past I'd tried…read morelaser to remove chin hair but nothing seemed to work - it just caused worsened hyperpigmentation of my skin. Carol explained that the hairs on my "chinny-chin-chin" were often clear, or grey, if you will. Hence, the laser couldn't technically see them. I've noticed a dramatic reduction & am needing to come back less and less frequently. And yes, I know it may sound trivial in the grand scheme of life, but it's REALLY nice not to be beholden to a tweezers & a magnifying glass each morning. I mean, seriously ... who wants to feel like a dude? (Unless that's your thing, of course.) Money DEFINITELY well spent!!!

Gabrielle was super nice to meet , I have yet to go for my first treatment but very Pleaseant and…read moreinformative process. Being shown around and questions answers was a reassurance that it will Be ok!! Nervous but I'll be file haha ! Super clean and sterile environment !! 100% guarantee for life is super nice to have as well !!

The service at this locations is great! Everyone is friendly and always does a great job!read more

It's hard to give a rating when one thing went well but other things did not…read more The good: the technician who did my laser hair removal was understanding, kind and friendly. She did a good job. She also called the next day to see how I was doing and ask if I had any questions. The bad: 1. When I called to inquire about laser hair removal I wasn't really ready to sign up. However, I was strongly urged/pressured to sign up that day as a sale was ending. So I signed up. A few days later I decided I'd made a mistake so I called to cancel. I was told I couldn't. I could switch to another service, but I couldn't cancel. So, beware. 2. I am using their payment plan. Due to me accidentally forgetting an appointment, rescheduling and rescheduling again as I was sick the second time, my first actual appointment wasn't until March. I had it in my mind that I wouldn't have to pay until after my first appointment. But no, I got a call before my first appointment from the credit company telling me my payment was late. I know I was late, but I was irritated that I was being tracked down for a late payment before any service had been rendered. Recently I missed a payment again. I know, my fault. But I noticed my error pretty quickly and I made that payment plus the next payment that wasn't yet due. I still got a call before that next payment was even due telling me I had a late payment because I hadn't paid the $35 penalty. I was in the hospital at the time and told the guy, but he still tried to pressure me to make the payment. He finally agreed that I could call when I got out of the hospital. I now have payments set up automatically so I won't be getting any more calls. Whatever you do, make sure you make your payment on time. The calls are not pleasant. I have never dealt with a credit company that was so unpleasant to deal with.

They over book and understaff. Ive had to reschedule several times over the last month to get my…read morelast session in. At this point it wont be as effective because of the hair growth cycle. Also, when i first sign up and paid for everything in full it said touchups are $30 for life. After a couple months of signing up they changed their policy and it is now $125 per small area for a touch up. Terrible experience overall. Ineffective treatments requiring several followups, and changing their terms of services in sketchy ways after they get your money. 0/10.

DO NOT USE this business! They have went thru changes of management several times since they have…read morechanged from Ideal Image. I got a membership there and when i went in to get treatment, the nurse told me all that i could get done that day so going off of her recommendations I do what she suggest. I then decided that I wanted to change my membership to a better one and the manager, at the time, said she changed it. i called to get the extra services in the membership and was scheduled, then told I can't get it done because membership was never changed and that everything I was promised by the manager was not correct. I canceled my membership and they still charged me...They are rude and you are totally dismissed by the new management.....I would NOT USE this business, you would be wasting you money and promised services that they will not follow thru on.

I have been to Ideal Image for a few treatments and when I started I did not have an option for…read morelaser hair removal near my residence. The experience was worse than dismal. It started with a set of treatments and I quickly realized that there are plenty of loopholes in the contract, from the lack of flexibility in contract terms extension of the outcome is less than desired to the payment terms. As stated across multiple reviews the staff is constantly changing so that consistency of service is a joke. The service/reception staff is rude and inconsistent. There are multiple times when I have shown up for appointments and my appointment has been 'cancelled' as I wasn't informed they needed my credit card and disclosure agreement to be signed. Most recently the receptionist couldn't even locate my past contacts where I explicitly paid thousands to get work done. Go to other laser hair removal businesses...ideal image is a rip off. I am shocked they have been able to stay in business despite so many unsatisfied customers.