Super charming place with a lovely staff! I had my eyebrows waxed and they turned out great.read more

Facial and wax. Great service, ambiance. Friendly and professional. Left feeling amazing!read more

Avoid this location! I was a regular happy customer here for several years, but management must be…read moreAWFUL because the staff turnover has been out of control the past year. All 3 of my previous regular waxers (who were wonderful!) have left the company, citing poor management as the reason. And the new staff I had to see to use up a pre-paid package were terrible - on 2 separate occasions (different waxers), when I got home, I had to re-wax myself because they'd missed huge patches. So glad I dont have to be tied to this place anymore.

I had an excellent first experience at this center! The front desk worker was incredibly bubbly and…read morewelcoming which calmed my nerves as I'd never been there before. I was walked through the process and provided a comfortable place to wait in their front room. I should add, I had to reschedule due to getting off work late and they accommodated me in such an incredible way, both rebooking me and maintaining a great customer service attitude even though I was inconveniencing them. My service went well and I was very happy with the results. She was friendly and we had good chit chat throughout our session. The checkout process was easy and the whole building seemed clean and smelled nice. I was offered free samples at the end which was a nice bonus. I received a free service as it was my first time at this location so I made sure to tip a little extra. I would definitely recommend this location!

I was in desperate need of an eyebrow wax before a trip and Waxing the City was nearby some errand…read morerunning I had to do. Thank goodness they take walk-ins. It was super easy to get in; there is a kiosk where you either put in a phone number for an existing appointment or request a walk-in appointment. I did have to wait about 20 minutes, but I also expected that with no previous appointment. My esthetician was FANTASTIC. She did an excellent job and was incredibly kind. She wasn't pushy about making more appointments either. Since I was a new customer as well, I got a 20% discount. I will definitely come back to Waxing the City!

Very personable, nice, and sweet staff! They really listen to you and do their best to give you…read morewhat you want! They're also very communicative if anything comes up. Clean place-- lobby and wax rooms included! I LOVE coming here!

Krista is amazing at what she does! Went in to get my eyebrows done last week, and they look better…read morethan they ever have. She took the time to figure out what I wanted, and did a great job delivering. She also showed me how to shape and maintain them at home, which I really appreciated. Came back this week to get a facial and had a great experience yet again. She uses quality products, makes the experience relaxing and pleasant, and left my skin feeling fantastic. Highly recommend her.

Krista was great. It was my first wax and she made the whole experience so easy and as enjoyable as…read morea wax session could be. Friendly, great engaging conversation, while still guiding you through the wax process.

I had a great first experience!…read more I've never gotten a bikini wax before and Edwina made the experience great. She was sure to explain everything she was doing, she was reassuring and a great person to have a conversation with. Will be back again soon, thanks Edwina!

Edwina is professional and friendly, she makes it almost painless to have hair ripped out by the…read moreroots; not really, it still hurts but she is the best. Jiggly thighs? So not an issue with her respectful attention. And do your pits! Best area to have hair-free in the summer.

Great experience with Liv! Loved how the lashes turned out and the speed to get it done. Will be…read moreback for sure !

Liv did an amazing job, and answered all my questions prior to booking right away! She was…read moreextremely nice and attentive throughout my brow tint and eyelash extension appointment and was super considerate of my pregnancy taking extra care and time to make sure I was comfortable and baby was supported. I definitely left feeling amazing and ready for my induction!

I've been coming here for over ten years and have a good experience pretty much every time! The…read morefacilities are clean. The check in desk staff are always kind. A little pushy on the wax passes, but not in a crazy annoying way. But honestly the passes are a good value. I've seen Ava the last couple years and love her! She is so personable and professional and waxes efficiently. The wax they use is great and hurts much less than other waxes.

I have been with EWC for almost 10 years and I've never had any major issues worth complaining…read moreabout. I've been with a few different locations, Woodbury, Vadnais Heights, Eagan and now with Roseville. My most recent encounter was with the Manager of the Roseville location, I did not get her name, nor did she tell me her name when I asked for the manager (Phone interaction). I had a pass that was for 9 waxes, and then they had a promotion going on two months ago (June) for the unlimited pass. This is what I really do not like about EWC, they push the front staff to up sale so they will withhold important information just to make the sale, or mislead you to make the sale. I was advised, my unlimited pass would start after I finished my current pass, so I went ahead with the purchase. I finally finished my last wax for my 9-pass last weekend 8/16. When I asked the front staff when my new pass would start the gave me a date of Aug 20. It didn't make sense to me, since I wouldn't be in for at least another 3 weeks, so I'm basically losing a month. The manager wasn't in so then I called later on in the week. When I call the manager told me the pass starts when I bought it. Again, this is not what I was told. She then continued to tell me my 9-wax pass was completed in June when I bought the unlimited pass, which was not accurate. So, that tells me she really didn't look at my account before trying to get assist me and really just wanted to get me off the phone. She then said that I was correct and my last visit was 8/16 so she'll change my new pass to start 8/17. Again, how is this fair to me that I would be losing a month? Had I known it was going to start the day I made the purchase I wouldn't purchase the pass until I needed it. She then put me on hold and came back and said it was company policy that they couldn't change the start date, but she was going to do it this one time for me (as if it was my fault that they did a poor job providing the proper information). Then she continued to tell me that my pass for the 9 visit never expires and that I could've saved it and started using my unlimited pass right away. She did not like that I pushed back and stated that it should've been communicated to me at the time of the purchase. It was just upsetting for me because there was no accountability taken and she basically blamed me and acted like she was doing me a favor for the misinformation given. I've heard numerous stories from esthetician about how terrible the leadership and the management is with the company. I truly feel bad for them. I loved every esthetician that I had, I switched locations just to follow certain esthetician. This is really just more information to get all the details before making any purchases, the front will be pushy but that's because they have to be.

Kelsie is the absolute best in the business! I had been getting waxes for a long time in the…read moreChicago area and when I moved to the cities and found Kelsie I was so happy! I have been seeing her for about three years now. She is extremely professional and truly cares about all of her clients. Book an appointment at The Wax Studio. You won't be disappointed!!!

Recently visited the St. Paul Moda location for the first time since my favorite stylist joined…read moretheir staff. I was blown away by how much I loved my experience here!! First of all, the space is a gorgeous blend of modern with historic St Paul woven in. Upon arrival you are offered complementary drinks, so I opted for an iced vanilla latte with oatmilk. It was absolutely delicious, made with high quality espresso. Monica Turner is my stylist and she is an incredibly talented professional. I've had my hair colored by her a number of times, and she is a true genius who can take my vague description and turn it into a stunning final product! I love being in Monica's chair and am so grateful to have finally found a hair person who just gets me. Street parking available around the salon and it's easy to make an appointment online. If you are looking for a salon who will pamper you, this is the place!

i can't believe i found this gem! i've been looking for a good hair salon for WEEKS and i finally…read morestumbled upon this salons website and thought it looked cozy and fun! booking an appointment was so easy. i called the same day and they immediately had availability for later that afternoon which was perfect. sophie did an awesome job on my hair and was so nice to talk to. they even had complimentary lattes and hot chocolate!!! i wish my hair grows fast this time around just so i can go back lol