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    United Bank

    1.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - United Bank

    Personal banking

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    Regions Bank

    Regions Bank

    (1 review)

    I was in your bank in Bay Minette Alabama and witnessed the worst customer service. An elderly…read moregentleman was there to have something notarized with someone named Jake. When a women with the bank came out in the lobby with a hostile attitude. She informed the gentleman that unless everyone who needed the papers notarized had to be a customer of the bank. The gentleman told her his niece had traveled from Texas and Jake had agreed to notarized the documents even if she did not have an account with the bank. She was very rude and tone and told him they would not do it. The gentleman said he'd wait to talk to Jake. In about another minute another lady approached the party and told them it was against their policy and the "law" to notarized anything for someone who was not an account holder. She too was extremely rude. Everyone has different policies not sure what "law" would be broken, but that was not the issue. This bank went out of their way to embarrass this gentleman in the lobby when it could have been handled in a discrete way. I too was a visitor and can assure you I will never bank with your organization due to your lack of customer service.

    From the owner: Looking for a bank in Bay Minette, AL? The Bay Minette Courthouse Square branch is located on the…read morecourthouse square between West Pine Street and Hand Avenue in Baldwin County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

    United Bank - banks - Updated June 2026

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