This is a great home-town bank. They are very friendly and do a lot for the community. We need more…read morebanks that really understand their customers needs!

Bought a repossessed truck from them and they shared my personal information and purchase price…read morewith the person the truck was repossessed from. I called the person that shared my private info, he said I wasn't a customer and did not have any rights to privacy, even though I have a customer receipt with a account number. Now I'm out $1,178. Oh and I have a recording of him saying he meet with and talk about the repossessed truck with the former owned that defaulted on the lien.

I am not a customer, and banks typically won't help you if you aren't. However, I live out of state…read moreand my financial institution isn't here. I needed smaller bills to hold an estate sale. Old National accommodated me. Thanks, Old National!

Great staff! They always greet anyone who comes thru the door. Very efficient on getting you in and…read moreout as quickly as possible. Been banking with them for over 10 years now and don't plan on changing anytime soon.

We have banked with Hancock Bank & Trust for many years. Before the Madisonville branches were in…read moreexistence we actually drove to Hawesville, KY to set up our accounts. Hancock Bank & Trust is old fashioned banking with modern technology. When you call or go in any branch the staff recognizes and greets you. They are super customer oriented. Their investment products carry very competitive rates and usually exceed other institutions. When we moved to Louisville years ago we kept our accounts with Hancock Bank and have never had an issue even though we are across the state from their branches. I would recommend Hancock Bank to everyone. When you call you get a live person. Refreshing in today's automated world. They do a great job!

I have been banking with Hancock Bank over 15 years. The staff are like family. I have enjoyed…read moretimes of plenty in my account to $'s in my account, let me say, I have not ever been made to feel inferior. I plan to stay with Hancock as I grow. I must say, the swag is kinda nice too. Even my GSD gets a biscuit, if he is out with me! Continued blessings.

Honestly, after years of banking with big banks, I'm thrilled to return to small town banking…read more It's so nice to get an actual person on the phone and the assistance has been helpful, kind and immediate. The website/application are easy to use and thus, making banking a breeze!

From the owner: Farmers Bank & Trust Company is a financial institution that offers a range of banking services…read more The bank provides a variety of Internet and phone banking services. It offers ATM, debit and credit cards. The bank offers personal, farm and home loans. Farmers Bank & Trust Company also provides automobile and construction loans. The bank offers checking, Christmas club, NOW and savings accounts. It provides certificates of deposit and individual retirement accounts. The bank deals in fixed- and adjustable-rate mortgages. It offers loans for students and farmers. Farmers Bank & Trust Company is a member of the Federal Deposit Insurance Corporation.

Fifth Third Bank marketed a Money Market account to me with a guaranteed rate for a fixed period of…read moretime in writing and verified in person with their agent. This offer and rate was extended as stated by their agent. The account statements are delayed. When mine arrived I noted the rate I was guaranteed to receive by their agent was higher than the rate actually paid. Upon further investigation I discovered not only was I not paid the rate I was guaranteed to receive by their agent but I was also underpaid during the period of the initial extended promotion. I must assume all who responded to the 5th3rd Money Market special were similarly not paid the warranted rate of return. After months of effort including calls, in person visits, correspondence with Fifth Third Bank at various levels and finally governmental authorities, Fifth Third Bank made a small token additional partial payment and supplied hundreds of pages of repetitive, unresponsive replies while ignoring the fact that their agent continued to warrant a fixed return. This fraudulent misrepresentation cost me the opportunity to lock in an equal or higher interest rate and has caused on going injury.

Lack of ATM service/available funds. Fourth time since closing of branches ATM out of funds or not…read moreworking. Even though machines were added they are worthless if not serviced. This includes large branch offices and parking lot ATMs.

Drove from caruthersville to find this chase and they were so nice and actually embarrassed that I…read moredrove 4 hours to fix something so simple.