Friendly...Helpful...Welcoming... AWESOME!!…read more Contacted her agency for my son. Wish I could switch to her State Farm but I live across the US.

Outstanding. We've been with Statefarm for many years and learned the hard way (through our first…read moreclaim) that the right agent, not just any agent, really matters. When we needed our previous agent the most, he failed us. We are so impressed with this office, Jessica's advocacy, and her willingness to truly help her customers. She and her staff are the reason we are still with Statefarm. As long as she is an agent with Statefarm, we will be life customers.

We switched out of a MASSIVELY overpriced Nationwide policy to State Farm under Greg Elder (and his…read moreawesome team: Mallory and Brennan) - and all of them have been extremely helpful. They go out of their way to call me / help me with the process, walk me through it, and Greg is just the "right kind" of brutally honest. Hey, if they can cover it, they got us, and if they can't, then they can't, they don't dink me around, and I understand. Yes, the initial quote was a little less than the final result, but Greg was honest, gave us a rough number, told us it was rough, and then through every step of the way, he made sure to keep in contact, make sure we were still good with everything, checked to see if there were options to keep it as close to the original quote as possible, compared our old and new policies with me, and that REALLY made a difference. I HATE bad surprises when it comes to how much something is going to cost. I HATE feeling like I've been lied to when I'm setting up insurance for a client's property and they're trusting ME to do them, good, because that just makes me look stupid. Greg made sure none of that would be the case, let me ask every stupid question under the sun (cause I don't know ANYTHING about insurance and every policy I've ever read might as well be in ancient latin for as understandable as it is), and I have felt good about getting my clients set up with him - and my clients (farmers) have been grateful for the better insurance, lower cost, and having access to Greg and his team if needed. We are at a WAY lower rate and the coverage is excellent (Which - when you have a middle man, I've found out is rarely the case - but not with Greg and his team). Now - hopefully, we never have to use it, right? And, I don't know how it will turn out if we did (knocking on wood), but I have every reason to feel confident with Greg and his team. He knows farmers, he knows farms, and he understands the industry. I have recommended others to him and will continue to do so. It's funny - cause I always see those commercials "Like a good neighbor, state farm is there" - well, so far, they've lived up to every bit of the hype and I'm grateful for it. In these tough economic times, having someone who will take care of people and save them money, and be proactive with- is the kind of service that my clients, like the farmers I work for, deserve to have. Frankly, I'm so tired of greedy people who are taking advantage of farmers and others in these rough economic conditions, it makes me sick - and Greg Elder, you sir - and State Farm, have been a welcome change. These guys cover a LOT more than farmers, but if you have a farm -call and get a quote. It's WAY worth it. And, to be clear, I 'maybe' write a review for someone "once" in a blue moon - because in I.T. and as a business analyst, my reputation (and especially word of mouth with farming communities) IS EVERYTHING, and I am very good at my job and sustain my reputation - so it takes a lot for me to want to do a positive review - especially a 5-star review... BUT these guys have done that little bit "extra" - that REALLY sets them apart and they're worth it. I hope this helps someone else out there!

Greg is very knowledgeable. He goes out of this way to get you the best deal for your personal…read moresituation. If you don't understand something always willing to take the time to explain it to you. I highly recommend Greg for all your insurance needs.

Jim Bowlin has insured my automobile for the past 13 years, with exceptional service and staff. I…read morehighly recommend!

A few years ago I moved to Oregon and needed to find a new State Farm agent. I chose the one…read moreclosest to me and luckily, I choose well. I called into the office to inquire about switching and they were super helpful over the phone. A few days after, Jim stopped by my house just to say hello and introduce himself in person. Coming from a big city and never having met my previous agent, I was impressed. For the last few years I've been dealing primarily with Justin. He's so proactive and constantly looks for ways to save me money while increasing coverage. He and everyone in the office are great. If you're looking for a new insurance agent I highly recommend calling Jim Bowlin's office

It feels like 5 stars just is not enough when it comes to trust I have in Mr. Crotwell…read more Beau is an honest and sincere gent who will do everything he possibly can to go that extra mile and ensure you are taken care of. Smart, professional and sincere are some of the qualities I admired about Beau and found easy to work with. Great guy, does great work and to top it off he is easy to talk with outside of the job he does so well.

Beau is a straight up honest and straight shooter, his incredible knowledge of the process and…read morewillingness to help in anyway has been truly appreciated by us. If you aren't doing business with Beau you made the wrong choice. Always going to extra mile to make sure things are handled and might I add in a timely manner and in such a professional manner. this comes with a 5 + rating

My new insurance company for my home, cars, and life insurance…read more The office staff is very helpful and responsive. There was a small issue with my billing and they called me to multiple times until we were able to get the issue resolved (I was grateful I didn't have to chase them down). I worked mostly with Ryan and Rebecca. They were super friendly and very thorough, when needed. I appreciated the fact they educated me when I didn't understand something. At the same time, they didn't overwhelm me with unnecessary information or say the same thing over and over again. The information was clear and concise. One of the best parts about this insurance group, it is locally owned by a great family! Always a good thing. Plus, you know the people you are speaking with in the office. Bonus, if you need to go into the office, you can drop by the Deschutes Tasting room for a free tasting afterwards!

John Preciado was an amazing help. He was qick and efficient in his work and very clear on the…read morepolicies that are provided. He found my girlfriend and I a bundle that worked perfectly for what we needed. I would recommend him for all insurance needs at this branch.

Blake Ettestad has been a great agent and I've been impressed with the agency. I've had a few…read morehiccups here and there with my policies, but everyone who I worked with were very accommodating and patient.

My partner and I attended their dinner last night at The Oxford Hotel and we found Cathy and Ryan…read moreto be not only extremely knowledgeable but very compassionate l, caring people. We thank you both for inviting us to your event and for sharing your expertise with us.

I would give this business negative stars if it was possible. I signed up for the program, this…read moreevening, received an Email confirmation, and then when I showed up was turned away. In the past, I've signed up, because they keep posting invites on my Facebook news feed, and they've called and said I couldn't come, but no such thing today. I signed up a couple of weeks ago, and got the Email confirmation back on May 3, 2019. This time, there was no call to tell me not to come, so I figured enough time had passed since my last attendance that they wanted me back. I guess that wasn't the case, and they certainly weren't about to make a space for me, even with my Email confirmation, which said, "We look forward to seeing you at Oxford Hotel on May 14, 2019 6:00PM" Sad! Very sad!

I am genuinely furious with how State Farm handled the cancellation of our policy. Having an…read moreinsurance policy canceled is a serious matter with real financial and legal consequences, yet State Farm treated it with an alarming level of carelessness. The only notice we received was a small letter in the mail that slipped through the cracks. That was it. No phone call, no text, no email, and no attempt from our local agents to make sure we were actually aware that our policy was about to be canceled. For a company that has every possible way to contact its customers, relying on one easily overlooked piece of mail for something this important is inexcusable. What makes this so frustrating is how easily it could have been prevented. One phone call. One text. One email. That is all it would have taken to alert us and avoid having our coverage terminated. Instead, there was no urgency, no follow-up, and no sign that anyone cared enough to make sure we didn't end up uninsured. Insurance is not a casual monthly subscription you can quietly let lapse without consequence. It protects people's homes, vehicles, finances, and legal standing. The fact that State Farm handled a cancellation with so little effort and so little regard for the customer is unacceptable and honestly infuriating. State Farm talks a lot about being dependable and being there when it matters. In our case, they failed at the most basic level: communication. This experience showed a complete lack of professionalism, accountability, and customer care from both the company and our local office. I would strongly urge anyone considering State Farm to think carefully about whether they want to trust a office or company that handles something this serious with such little attention and responsibility.

We had Michael Turpin give us rates on our autos and RV. He not only gave us the best coverage,…read morebut rates were far better than others we had contacted prior. Michael was so easy to work with, and very prompt getting back to us. Very smooth and easy, just the way we like it. Would highly recommend!