I am writing this review of Redmond Motors, LLC. To make the public aware. This is not a dealer…read morethat you want to work with. They have been dishonest and refuse to stand behind a vehicle that they sold which did not drive for 24 hours or 30 miles. It is not ethical to sell a defective vehicle to anyone. You, sirs, have an opportunity to make it right, please do so.

they will hide info auto the auto your looking into buying. the will not tell you up front if they…read morehad any of the auto worked as I found out from a ford dealership they will not help you et the warranty work that is included with the work that the dealership did to the auto. they would rather push you into a different auto even thou the one that they push you into is not really the one that want. they did not tell me the the G.E.M MODUGLE IN 97 ford f150 is not being made any more . the dealership informed me that they told Redmond motors LCC that the gem mod is no long being made at all the thing that they aslo do is rush you through thanking that it is ok

Couldn't have had an easier or more pleasant buying experience! After a horrible experience at a…read morebig dealership in Bend, it was great to see there is still an honest dealer in Central Oregon and where a handshake is still as good as your word. We weren't able to make it in to sign the paperwork to purchase our Ram truck before closing time and they stayed open late for us as well as held the truck all day while others expressed interest in it. The price was below book, the truck is everything they said it was, and my wife loves it! Thanks Integrity!

From the owner: We are a small, family owned used vehicle dealership that thoroughly enjoys serving our customers.read more

Ethan and his whole crew are super friendly and truly are champions at what they do, I needed a…read moresecond vehicle and even with my shit credit they got me the loan I needed with a amazing A.P.R super fast and easy!

United Finance helped me purchase a reliable vehicle and I can't thank them enough. Thank you for…read moreyour assistance throughout the entire loan process. It was was an absolute pleasure to work with this staff.

I asked to start my car loan in December but no one listened. It was a bad start and then I read…read morethe reviews. I should not have wasted my time. It seems like they have good customer service, but they don't do what you ask.

I purchased a car in Idaho and got forced to go through this bank for my loan. This is hands down…read morethe worst experience with a bank I have ever had. First payment went without a hitch but before my second payment I received a email saying I had to set up auto pay, so I did. And come due date I got charged 3 extra times at once!! I called and they just kept trying to blame me but they eventually said they already had auto pay set up for me when I started my loan. That made absolutely no sense to me, why send me a email saying you need it set up when you already have it?? They kept trying to push that I was impatient and just tried to pay twice because the payment didn't go through till next day, this also doesn't make sense because it told me when it should go through so why would i immediately try again?? They wouldn't tell me the reason for the other overpayments. After going back and forth for a while they finally agreed to refund me and told them to disable all auto payments on there end as well I disabled mine just to be sure. THE NEXT PAYMENT they auto charged me again like wtf is going on with this bank I told them they absolutely have no permission from me to charge me on their own. I recently got into some financial problems that will be resolved at the end of the month but them double charging me cause me to not be able to buy food for me and my girlfriend. This is just ridiculous I will be calling again to dispute the double charge. What is wrong with these people it seems like they genuinely do not care, about anything.

Tried to park in the on-point lot at 5:15pm and was stopped by this guy who said you can't park…read moreuntil 6pm. Okay, the guy doesn't know his job because the signs actually say 6:30. So I really didn't have a right to park there, but I find it comical that the back pays a guy to park in their lot just to yell people they can't park in the lot. Come on On-point. This is Bend and it is Friday night..

Sad to report about this business…read more What do they do well? Easy setup of accounts! Redmond branch has nice employees. They seemed like they would genuinely help us when my daughter had fraud committed on her account. Opportunities for improvement Calling them for anything is rough. I've been on hold a ton. The fraud department is the absolute worst!! They are hard to understand and they often cannot help after waiting a long time!!!! And they tell you you will get a letter but they freeze your accounts. Long story shortened. 18 year old daughter... very independent but not wise. She got tricked into opening a link through an email. And the following month got hacked on an app she hasn't used in years. We reported to them as soon as she told me about it. They drained all of her funds. Over $2200 from savings which took her several years to save for a car!!!! And $250 in babysitting money in her checking. Then they canceled her debit card and froze her account for 2 full months while they investigated. Then they credit her back the funds and say that it is a temporary decision but she is still not allowed to add a new check to her accounts. Then a few weeks later they say "we have confirmed the transaction was authorized or initiated by you therefore you are liable". So a hacker stole around $2500 from her and they decided it was her fault for using the cash app on her phone a few years ago.

The experience was 'meh', purely transactional and nothing exceptional…read more The good: -Polite and mostly responsive sales people, knowledgeable about the used truck I was interested in. -ultimately repaired a ripped seat for free (though we never discussed it, nor did I request it), I believe this was in response to a less than average review provided previously The not so good: - Test drove with one sales guy who said they could work with us on price then turned us over to another who flat out would not, even a small concession would have improved this rating, but when the markup was I'm sure in their favor didn't create sympathy for them. - Truck had some big knocks in the brakes 24 hrs after purchasing. They offered to have a look but said we'd have to schedule it online & it would cost us. Took it to Les Schwab and had the brakes fixed for free. - It was usually ~1week between communication from them on the checkins and follow ups on a few items.

*Coming from UTAH* Made a deal over phone sent details pics and told all info over phone. We had…read moremade a deal which was already a steal for them, my truck is worth way more but anyway we agreed on 22.5k on trade in etc. and then I drove 10hrs just for them to go back on their word and offer 20k and then i said no they went to 21k and stayed their so I walked out. Went to buy another truck else where called them sent them everything as well told them what happened at this place and they immediately offered to match the 22.5k AND LESS interest rate! Sucks that this Honda place goes back on their word and missed out on an already good deal for them.

It's rare to walk into a place where the staff greet you and make sure you have been assisted. They…read moreremember who you are and smile. We had an issue with our Sequoia and unfortunately it needs more work, but Kendall Toyota stepped up and took care of us. Derek walked us through and helped to get us into a new Sequoia. He was so kind, knowledgeable, and professional. Eric was so pleasant to work with and made the financial support we needed to make it workout for us. Overall it was an excellent experience to be taken care of when you don't know what to do. I also need to mention how amazing the service department is.

Jesus Vazquez helped me out today with the purchase of a used Toyota. Jackson Morse worked with me…read morevia text and phone over the last several days and pulled cars and numbers for me. He handed me off seamlessly to Jesus because he is off today, and I walked in and looked at a few cars and then test drove this one. Highly recommend the team at Kendall Toyota of Bend! They were friendly and helpful the whole way through.

I purchased a 2024 Tremor F350 to tow my 27' Airstream. I thought it was overkill but the truck has…read morebeen awesome; best truck I have ever owned. However, I just received a recall notice telling me it is dangerous to tow because of a software issue that may disconnect the trailer brake. Not good. When I called service today, April 20th, I was told I could make an appointment....in SEPTEMBER. That's right, 5 months from now. I could also drop it off and they would work on it "when they could get to it". I asked if this was weeks or months and I could not get an answer. This is unacceptable for a one year old vehicle that cost north of $100K. Do better Kendall. For this fact alone I could not recommend this dealer. If you sell cars you need to service them within a reasonable time. UPDATE: Kendall folks saw my review and called me. David Citron in Service was friendly, apologetic, and very responsive to my concerns. He told me to come in immediately and have the recall addressed. As problematic as the initial response, this step was above and beyond. And much appreciated. I rate this solution A+ and change my rating.

Customer service is non-existent. All employees need to read Kendall's mission statement.read more