Couldn't have had an easier or more pleasant buying experience! After a horrible experience at a…read morebig dealership in Bend, it was great to see there is still an honest dealer in Central Oregon and where a handshake is still as good as your word. We weren't able to make it in to sign the paperwork to purchase our Ram truck before closing time and they stayed open late for us as well as held the truck all day while others expressed interest in it. The price was below book, the truck is everything they said it was, and my wife loves it! Thanks Integrity!

From the owner: We are a small, family owned used vehicle dealership that thoroughly enjoys serving our customers.read more

Ethan and his whole crew are super friendly and truly are champions at what they do, I needed a…read moresecond vehicle and even with my shit credit they got me the loan I needed with a amazing A.P.R super fast and easy!

United Finance helped me purchase a reliable vehicle and I can't thank them enough. Thank you for…read moreyour assistance throughout the entire loan process. It was was an absolute pleasure to work with this staff.

I asked to start my car loan in December but no one listened. It was a bad start and then I read…read morethe reviews. I should not have wasted my time. It seems like they have good customer service, but they don't do what you ask.

I purchased a car in Idaho and got forced to go through this bank for my loan. This is hands down…read morethe worst experience with a bank I have ever had. First payment went without a hitch but before my second payment I received a email saying I had to set up auto pay, so I did. And come due date I got charged 3 extra times at once!! I called and they just kept trying to blame me but they eventually said they already had auto pay set up for me when I started my loan. That made absolutely no sense to me, why send me a email saying you need it set up when you already have it?? They kept trying to push that I was impatient and just tried to pay twice because the payment didn't go through till next day, this also doesn't make sense because it told me when it should go through so why would i immediately try again?? They wouldn't tell me the reason for the other overpayments. After going back and forth for a while they finally agreed to refund me and told them to disable all auto payments on there end as well I disabled mine just to be sure. THE NEXT PAYMENT they auto charged me again like wtf is going on with this bank I told them they absolutely have no permission from me to charge me on their own. I recently got into some financial problems that will be resolved at the end of the month but them double charging me cause me to not be able to buy food for me and my girlfriend. This is just ridiculous I will be calling again to dispute the double charge. What is wrong with these people it seems like they genuinely do not care, about anything.

Tried to park in the on-point lot at 5:15pm and was stopped by this guy who said you can't park…read moreuntil 6pm. Okay, the guy doesn't know his job because the signs actually say 6:30. So I really didn't have a right to park there, but I find it comical that the back pays a guy to park in their lot just to yell people they can't park in the lot. Come on On-point. This is Bend and it is Friday night..

Sad to report about this business…read more What do they do well? Easy setup of accounts! Redmond branch has nice employees. They seemed like they would genuinely help us when my daughter had fraud committed on her account. Opportunities for improvement Calling them for anything is rough. I've been on hold a ton. The fraud department is the absolute worst!! They are hard to understand and they often cannot help after waiting a long time!!!! And they tell you you will get a letter but they freeze your accounts. Long story shortened. 18 year old daughter... very independent but not wise. She got tricked into opening a link through an email. And the following month got hacked on an app she hasn't used in years. We reported to them as soon as she told me about it. They drained all of her funds. Over $2200 from savings which took her several years to save for a car!!!! And $250 in babysitting money in her checking. Then they canceled her debit card and froze her account for 2 full months while they investigated. Then they credit her back the funds and say that it is a temporary decision but she is still not allowed to add a new check to her accounts. Then a few weeks later they say "we have confirmed the transaction was authorized or initiated by you therefore you are liable". So a hacker stole around $2500 from her and they decided it was her fault for using the cash app on her phone a few years ago.

My Mini and I finally got back on the road about two weeks ago. Getting it completely repaired and…read moreputting the inside of it back together was a long haul; from the second week of February to the second week of April. Bend Honda did pay for the electrical repair. They refused to replace the carpet, which took weeks of hanging in my garage to dry out. They did not pay for the windshield which was the cause of the problems. Nor did they pay for the replacement of the key fob antenna receiver that was ruined by the windshield leak. You see where I am going with this. They did however, insist that I sign a document that agreed that I would not require anything more from them before they would agree to pay for the electrical repair. The electrical was an expensive endeavor and I understand that eats into their profit. But, the car was not in good condition and that would be their responsibility. And they just were not nice about handling it. I still have to fix the key fob antenna, but at least I am driving it now! As much as I would like to endorse Bend Honda, I cannot. Please save yourself the trouble. Visit another dealer.

I came in with my elderly parents to trade in their 2 older cars and purchase a new vehicle for my…read moremother. When we pulled up and before we were even out of the car, Davis popped out of the building ready to help us in our search. We were interested in new CRV's and HRV's and decided to test drive both. We found The One, a beautiful 2026 CRV EX-L, loaded with all the bells, whistles and latest tech. Davis was super professional and had ALL the answers to our many questions. While we were there for hours and getting tired, Davis made this experience seamless and very easy, walking us through the process every step of the way. I came to find out that Davis had only been employed at Bend Honda for 3 months and that he was new to the car business. Could have fooled me, he seemed like a pro to us! Mom loves her new car and she'll probably be calling you soon to get a further rundown on some of those bells and whistles. Thanks Davis!!

It's rare to walk into a place where the staff greet you and make sure you have been assisted. They…read moreremember who you are and smile. We had an issue with our Sequoia and unfortunately it needs more work, but Kendall Toyota stepped up and took care of us. Derek walked us through and helped to get us into a new Sequoia. He was so kind, knowledgeable, and professional. Eric was so pleasant to work with and made the financial support we needed to make it workout for us. Overall it was an excellent experience to be taken care of when you don't know what to do. I also need to mention how amazing the service department is.

Mixed experience getting routine maintenance on my Prius, May 2026:…read more I paid for preventative maintenance with multi-point inspection. I had a burnt-out headlight and activated tire pressure sensor. Neither issue was addressed. The report straight up lied. Had to return 3 more times to get everything properly diagnosed and fixed. Alex in service department was unprofessional, confrontational, and tried to gaslight me. This guy should be nowhere near customers! But shout out to Andy Miller and Tressa Green who actually listened to my complaint, apologized, and made an effort to retain my business. Ended up getting a discount on pressure sensor diagnosis and repair.