Very helpful and gave me a lot of options. Very knowledgeable. I appreciated the low key…read moreapproach.

I moved from VA to Bend OR and needed new tenant and car insurance. I did a quick yelp and this was…read morethe practice at the top of the reviews. I was set up to have an appointment with Noah C and I went to his office on a Friday. He was very straightforward and helpful when gathering info for the policy; my husband ended up going with him too. The main reason I switched from my original carrier (of over 35 years) was lack of personal attention and the inability to speak with a human (easily)-they have all gone to the broker model. We still needed more information to get the quote finalized, and Noah came to our house on the following Monday. What a breath of fresh air. We were covered that day and we finalized all the paperwork in the next couple of days. It was so easy and stress-free that I can't believe I have stayed with my carrier for that long. Really looking forward to this new relationship! Thanks, Noah!

Sebastian was most helpful in getting items added to a policy. The process within State Farm…read morerequired a bit of follow up on his part, but he got it done !! Well done, thank you.

Unfortunately, the communication was not great with this company…read more May things promised they could do for our business took too long to execute, made us pay for services that eventually would be straight canceled from an auditing process State Farm performs, and leaves us with services promised and paid that ultimately left us without insurance on short notice. The local agents should learn their product they are selling to the consumer so that the consumer isn't left without insurance and a bill for nothing.

Friendly...Helpful...Welcoming... AWESOME!!…read more Contacted her agency for my son. Wish I could switch to her State Farm but I live across the US.

Outstanding. We've been with Statefarm for many years and learned the hard way (through our first…read moreclaim) that the right agent, not just any agent, really matters. When we needed our previous agent the most, he failed us. We are so impressed with this office, Jessica's advocacy, and her willingness to truly help her customers. She and her staff are the reason we are still with Statefarm. As long as she is an agent with Statefarm, we will be life customers.

my roof was damaged in the big hail storm we had last August. I got two estimates for the damages…read more one for $18000 and one for $17000. State farm adjuster came and spent 10 minutes on my roof and then they rejected my claim saying the only damage was that my 11 roof vents were all destroyed and replacing them would be under my $1000 deductible. I got an estimate from Deschutes Roofing to replace them for $1605. State Farm would only have to pay $605. they rejected it and told me to find someone who will do it for under my deductible. this has been going on for over a month. I have never filed a claim for auto or home in the 13 years I have been with State Farm. The office staff is very cordial but they just keep saying, claims are not their job and there is nothing they can do. so be aware if you ever have to file a claim State Farm will fight you at every turn. I contracted with another roofing company for $6500 to do all the roofing repairs and I will have to pay for it all.

Rebecca is pure dynamite, fast, friendly and thorough, a shining example of why I've been a State…read moreFarm customer for over 20 years.

I've been a client for several years now. In the past I haven't developed relationships with my…read moreinsurance agent and financial planner that have been so beneficial. Allison really takes time to get to know you and will work with you in a style that takes into account your values as finances are concerned. I really appreciate all her help navigating my last insurance claim as well. She always gets back to me right away with concerns and her staff is polite and friendly.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

When we moved to Bend in 2013 we decided to make a change from State Farm to Allstate. We called…read moreover to Rowdy. Just talking to him on the phone was enough for me to trust him with our home and auto policies. Rowdy and his team are extremely professional and knowledgeable and will even save you money. When I need to make a policy change I really look forward to calling or stopping in. We have been customers of his for many years now. We have dealt with car accidents, ice damming/floods and always the fear of wild fires. I sleep better at night knowing Rowdy and his crew are looking out for me and my family. If you are looking for a local insurance agent, give them a call. We are definitely in good hands!

Whenever I call Rowdy with coverage questions he always seems glad that I called. Rowdy and his…read morestaff seem to genuinely care about me and my family.

My new insurance company for my home, cars, and life insurance…read more The office staff is very helpful and responsive. There was a small issue with my billing and they called me to multiple times until we were able to get the issue resolved (I was grateful I didn't have to chase them down). I worked mostly with Ryan and Rebecca. They were super friendly and very thorough, when needed. I appreciated the fact they educated me when I didn't understand something. At the same time, they didn't overwhelm me with unnecessary information or say the same thing over and over again. The information was clear and concise. One of the best parts about this insurance group, it is locally owned by a great family! Always a good thing. Plus, you know the people you are speaking with in the office. Bonus, if you need to go into the office, you can drop by the Deschutes Tasting room for a free tasting afterwards!

From the owner: Insure Carefully, Dream Fearlesslyread more

I have an auto policy with Allstate and, since I was looking to re-up my homeowner's policies, I…read morecalled for a quote. I spoke with Operations Manager, Kristina Olson, for nearly an hour and she happily - no, gleefully - ran through quite a few scenarios to help me understand the policies in more detail. She listened to my concerns and goals and set out to craft policies that not only surpassed my goals, but saved me hundreds of dollars in the process. She left no stone un-turned and seemed genuinely thrilled to be helping me save money as we watched the rate repeatedly drop. I daresay she even made it seem fun... By the time she was done, I'd saved several hundred bucks on the home policies and almost $100 on my auto policy while maintaining the exact same coverage. I've never been impressed by an insurance company. Like, ever. Until now. One more thing that I really loved: my call went right here to the Bend office and not some far-off call center - this allowed us to chit-chat about relevant local things while the system was crunching numbers. Not being placed on hold or subjected to lengthy spans of dead-air was nice.

I've had my insurance with Allstate for years, and had a few different agents. When Tye took over…read morethe agency he met with me, went over all of my coverages and really took the extra step to get to know me and my needs. Since then I've referred most of my family and friends to his office and they've all been very happy with the service they've received. The staff are all very friendly and go out of their way to help you out. Nobody likes dealing with insurance so it's nice to have an agency where they make it easy. I would definitely recommend them.

Kyle Sullivan provides ongoing advice for his clients in the following areas:…read moreTax Planning, Estate Planning, Investment Allocation, and Risk Management. He maintains long term relationships with his client base to help them successfully achieve financial independence. Kyle is a great resource for my business and client base. As a divorce attorney my clients are going through many of life's transitions and rely heavily on good advice during a difficult time. I have found Kyle to be very informative and sympathetic towards my clients.

From the owner: Northwestern Insurance Group is a multiline insurance agency offering insurance products and risk…read moremanagement services. We cover health insurance, life insurance, boat insurance and other personal insurance services that Oregon residents have a demand for today. Our agency also caters to business owners who want to secure their commercial property and comply with state standards in providing benefits for their employees through Workers Compensation Insurance. To view a full list of our services, please visit the page that outlines what our agency does.