Our Aunt and Uncle have been at the Gardens of GreenRidge for almost a year now and we are so…read morepleased to have found this caring home staffed with such competent people. Our Uncle is in the memory unit - he needs a higher level of care and the ability to be kept from wandering away. His wife is literally on the other side of a locked door, able to see him and visit with him at any hour of the day or night - but without the constant worry that he will fall or wander away when she is sleeping. It's a good solution that allows them to be together without worry. Our Aunt is quite mobile, active, and socially engaged. And although neither wanted to leave their home of 60 years, she is no longer lonely, and no longer worries constantly about the ability to care for her husband. When our Aunt took a fall, she was placed in the hospital care portion of the Gardens of GreenRidge next door, and received excellent physical therapy. She is now back up walking around and feeling great. She loves the weekly bath in the deep soaking tub (attended by staff member) and the in-home hair stylist appointment each week. She raves about the meals, and loves seeing so many people she knew from years ago with whom she had lost touch. My husband and I are very pleased that the staff welcomes our visits, never asks us to call ahead, and always seems happy to see us. The facility is brightly lit, well taken care of, and smells fresh. Our Aunt and Uncle have good things to say about everyone and about the facility itself. Yes, they miss living at home, but both seem less stressed and are adjusting to a new style of life. We feel so fortunate that my sister-in-law and her husband found this facility, made the arrangements to have our Aunt and Uncle accepted here, and have a peace of mind that our family is well taken care of. We highly recommend a visit. The only reason I did not rate it 5 star for activities is that I am not aware of any "outings" into the community to go shopping, etc. This would add additional costs, I am sure, but would be a nice bonus.

Beautiful facility with great caring staff. Located within walking distance to New Hartford…read morevillage. Food was delicious and ample. Great Pub.

From the owner: Established in 1882, The Community at Sunset Wood, a 501(c)3 non-profit organization, offers…read moreseniors 62+ an environment that includes gracious living with options for aging in place. Our campus, located in the Village of New Hartford, is independently owned and has a board of directors that oversees long range goals and opportunities for programs that enhance a high quality of living within our community. To learn more about The Community at Sunset Wood, please contact us today.

My mother has been a resident for 4 years, at times theyre been short staffed but they raised the…read moreamount staff is paid by a lot and this seems to help, my mother doesn't complain as much about having to wait. The activity dept is wonderful, mostly because the director of activities is so devoted. Some nursing staff is good like Lily the day nurse, but for the most part the quality of care is good though can always use more CNA. Susan who works in the office is wonderful about helping with the financial part.

NIGHTMARE from Day One. The pics on their website are fake. Not at all how the place looks. They…read morelied & kept pressuring to admit family member as long-term care so they could immediately take control of the finances. They promised a private room but changed that once we got there. First 6 hours there, they didn't even offer to assist my 92 yr old Grandma to the bathroom after she came from a 5-week hospitalization. She fell twice the 1st day and had huge bruises on her arms and face the next day. They lost her $5,000 hearing aide and most all of her clothing in the first week. They ignored her dietary instructions and gave her meat although she is a vegetarian and didn't give her the protein shakes ordered by her physician. They soon strapped her in a wheelchair or left her in bed for hours on end, sitting in her own urine and feces all day. Every time we called, no one answered the phone. We would call several times in a row, several times daily. They told us that she would scream out in the night, which she had never done before at home or in the hospital. After the 1st week, she was nodding out when we came to visit. She told us they were giving her pills at night and told her "Now you'll sleep!" By Day 12, she had to be taken to the ER by ambulance (at our request) as she had gained nearly 20 pounds of fluid and was in congestive heart failure. They nearly killed her. I wouldn't let this facility care for my dog! My Grandma is now thriving and walking again after Rehab at a much better facility!

Our experience with Seneca Lake Terrace, especially their "Memory Neighborhood," has been quite…read morepositive. Mom has a lovely private residence and enjoys joining others in the dining room for wonderfully-prepared meals and in the living areas for music, movies, pet visits, and a host of activities. She has access to her beloved Catholic Services and Communion. There are plenty of opportunities for conversation and attention! Laundry service and a hair salon are on site, as well as an ice cream parlor, and there are attractive, accessible grounds to walk and appreciate. SLT staff members are professional, friendly, and most caring! It is a relief for our family to know that there is 24-hour care available for Mom if needed. When family and friends visit, they experience the warm, family-like, welcoming atmosphere that Mom enjoys daily - such a plus! SLT allows its residents to age with dignity, a critically important aspect of an assisted living facility. The location of SLT is convenient to churches, parks, Seneca Lake, restaurants, shopping, the Geneva Public Library, doctors and dentists, Geneva General and F.F. Thompson Hospitals, and lectures and more at Finger Lakes Community College and Hobart and William Smith Colleges.

My family had to move our mother into Seneca Lake Terrace a year ago. I was impressed the moment I…read morewalked into the facility. The surroundings are bright, colorful and clean. The semi-private rooms are spacious. It doesn't make you feel like you are putting your loved one in assisted living. You are placing them into a 'community' where they can make new friends or catch up with old ones. Seneca Lake Terrace provides excellent care for our mom. We live out of state which makes it difficult to visit. The staff keeps in touch on a regular basis to keep us updated on our mom's health, doctor appointments, and general overall health. They offer daily activities which you can or not participate in, it is totally up to the individual. They even have a hair salon. If you are considering placing your loved one in assisted living, I would highly recommend Seneca Lake Terrace.

This community is extraordinary. The campus consists of independent living spaces, senior housing,…read moreskilled nursing facilities, medical research facilities and dining facilities that are more like high-end restaurants than nursing home cafeterias! I had a broiled Seabass this evening with finger potatoes and roasted carrots, French onion soup and French vanilla ice cream that I would swear came out of a gourmet kitchen. There was a full bar in the Acacia Village complex with a surprising assortment of beer, wine and spirits. The residents of these various facilities seem authentically happy and there is plenty to do. I got to check out hydroponic greenhouses, a library, two different chapels, fitness centers and some historic sites in addition to a number of walking trails. I know many people here, although it is only my second time visiting. When it comes time for me to retire, I will strongly consider this magnificent facility.

From the owner: The Masonic Care Community is the center diamond in a crown of properties owned and managed by the…read moreTrustees of the Masonic Hall and Asylum Fund. The effort to build a home for Masons, their wives, widows, and orphans began in the mid-1800s. The Masonic Care Community opened its doors in May of 1893 as the Masonic Home. It was built with pride and purpose and over the years, has been a safe haven and welcome place for tens of thousands of people. Today, this first class facility is open to everyone and more than 500 elders call the Masonic Care Community home. Our beautiful 400-acre campus is close to city services and area attractions, and also offers our residents a safe and secure country setting complete with a pond, stream, woods and a variety of wildlife. Our mission is to support, nurture and educate those whose lives we touch by providing exceptional care and services with compassion and pride guided by the Masonic Principles of brotherly love, relief, truth and integrity.