Doesn't open at time specified. It is 9:06am and you can hear workers singing in the back and…read moreturning their mouths, but the lot is still closed.

Had a real rough experience! Told me to leave for being on time to an appt and not 15 minutes…read moreearly. Then why the hell did you give me a time to come? A real bitter and depressing staff! Keep it up guy

Great customer service here every time. Always friendly and helpful. Unlike the post office in…read moreCleveland which is the exact opposite in my opinion. However, this Post Office never complains about anything. I like coming here. It is a small town. Thus, a small Post Office. Therefore, they know me and give me a nice smile every time. I like this Post Office. So, I recommend coming here. I know I will get great customer service when I come here. Also, they seem to be faster here.

This post office is conveniently located right downtown in Columbus. I love that it is in an old…read morebuilding with beautiful architecture and traditional features from the past. The employees here are always very friendly and fast with their service. Fortunately, there are not usually any/very long lines like at other post offices. I can usually stop by there on my lunch break and ship a package or buy some stamps in just a few minutes!

Went there to send a soft pack. The lady that assisted me was very nice. It was not busy. I will…read morecome back.

Staff is friendly and knowledgeable. Went around noon on a Thursday and there was no line and there…read morewere 2 workers present to serve. When it comes to the Post Office and wait times it boils down to timing of the visit and locality. Trust was a great experience at the Collierville USPS Office.

If I had the option, I wouldn't give ANY stars after Saturday's interaction (or lack thereof) with…read morethis Olive Branch, MS. Post Office! I understand that they couldn't send out their carriers with the ice/snow on our streets this past week - and I don't have a problem with that. But the lack of communication, miscommunication, and failure to have the window open during the posted hours is irreprehensible, rude, and irresponsible. When I arrived at 11:50 AM, Saturday, January 31, 2026, the service window was closed, even though the posted Saturday hours was listed as 10:00 AM to 12:30 PM. There was 6 people in line in front of the service door and they informed me that they were trying to pick up their mail/packages as well. The lady at the front of the line (and 1 of the other gentlemen in line) informed the rest of us that they had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The lady at the front of the line would occasionally knock on the door and ring the buzzer on an alternating basis trying to get one of the ladies in the back (that we COULD SEE AND HEAR through the mail slots) to come to the door and allow us to receive our mail/packages or let us know how to go about doing so (or when). After approximately 15 to 30 minutes of knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots, one of the ladies finally come to the door and spoke to the woman at the front of the line basically telling her that she didn't have the authority to hand out mail to us. The lady at the front of the line informed her that she had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The USPS employee then told her she would have to check with a supervisor on the matter and that she would come back to let us know - in the 45+ minutes that I was in line she never returned to the door to do so, even though after about 10 minutes we resumed knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots. No further communication from anyone in the back and no sign hung on the door or window stating whether or not we had any options. While I was there, we had people leave and others join us in line for the same reason - to pick up our mail/packages, but we never had less than 4 waiting in line. If any of the USPS employees had come out and talked to us or hung up a sign on the door stating they were currently unable to retrieve any mail or packages at that time (and if the person or persons that had been called earlier told customers the same message), I think all of us would have gone on about our day and followed up on this on Monday. Some of us might not have liked it (especially those that had called ahead and been told to come on in), but I think we would have understood and moved on instead of standing around wasting our time. Very unprofessional in my humble opinion.

The Olive Branch post office should be renamed Hood Rats Post Office. attitudes, no smile, slow,…read moreexcuse after excuse why packages dont go out on time, why they take forever when they reach here to get delivered. its like you should feel privileged to walk in here by their attitude. back end managers or what ever they call them are no better as they have they same attitude when asking questions. i would trust a crack head to get my packages out than these idiots.

Once again back because after a year you can still never get anyone to answer. My packages are…read morealways delivered to the wrong address and I can never find them. They always say "delivered" and I can never find them and I always have to submit a claim or refund my items. This is ridiculous.

this post office should be closed!!! You can never get anyone and your mail is always missing. At…read moreleast once a week we get other people's mail!! Terrible!!

I can't say anything about the office itself. I only used a blue dropbox near the exit. I can at…read moreleast tell you the dropboxes were in excellent shape and easily accessible by car or truck.

Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution