Don't bother calling. Automated. Clicked every option. Asked for customer service rep.. human. You…read moreget no one and no actual help.

Danielle waited on me last time and was very rude and didn't listen to my issue. Billie has raised…read moreher voice towards me twice and I didn't get the answers I needed. Very rude, issue never solved. I refuse to go back.

Very rude staff. Will never use the usps for another package again. My tracking number was not…read moreshowing up in their system for some reason and was like week with no update and this walrus had the nerve to be like i told you 3 times and be patient with a very attitude mocking voice.

Place is very unprofessional. Gary called a customer an idiot to his coworker right in front of…read moreeveryone inside the post office. "These idiots think we do everything for them." He obviously did not want to be there and shouldn't continue working there.

Dropped by this location purely based on convenience of my location at the time…read more Parking wasn't great but the location wasn't too busy and the service was quick! I don't know that I would recommend ... jusssst based on the parking.... but.... this location is downtown where I am NOT from... so I am not used to the parking situations down there.

The level of intelligence of the people that work here is staggeringly low. Especially the blonde…read morelady I worked with on my 3rd attempt to get my package. I'd say this is a company hiring people for the tax break but that shouldn't apply to a post office so it really curious why they would hire people with such a low IQ in such an important roll. They tell you one thing then another happens so your like ok maybe second try, well that doesn't happen, then you try again for a 3rd delivery that doesn't happen. They just keep telling you it's this time this time you'll get your package. They sent a message saying you can pick up your package by 4:30pm at 6pm..... not even going to get started there. Clocks are hard to read I know. They can deliver normal mail but packages ooooo boy look out. If you count having to pick up your mail off the ground sometimes. Packages, Those are the hard ones. Totally understandable not being able to read some numbers and letters then match those numbers and letters to where they go. I to thought first grade matching was really hard so totally understandable. 4th try is a charm, maybe today the can match the 3 numbers of my house to the 3 numbers on my package. Wish me luck Super hard I know so not holding my breath.

Never wants to drive down my driveway because it is long so they don't deliver packages and they…read moremake me pick it up at the post office!!

Went on 2 different occasions because i still haven't received my change of address; first time…read morethey didn't want to file another one in case it "collided" w the new one; second time they filed it but it's been 1 1/2 weeks and nothing still

My son is a full time working field engineer. He had an appt for passport service 3:30 he worked so…read morehard to get there at the scheduled time. He Left the job site and fought through marysville traffic and still was 5 min late! The guy pretty much said sorry you are late!! He also proceeded to tell him ..,"I don't care if you were 1 min late" you have to reschedule! I get being on time to appts but no grace at all!! I also would feel it would be way more understandable if the post office was slammed and busy, however it wasn't busy and no one else was waiting for an appt time or in line!! The Appts take 15 min really!! He also told my son you have paperwork to fill out etc and it takes time, however my son told him that he already had all of his paperwork completed ahead of time and the guy still didn't care! "Power trip" I guess!!! This is just Absolutely ridiculous, so unsympathetic and lacks compassion and customer service!! It's extremely hard for a full time working person to try and get a passport, let alone deal with an unsympathetic rude person! I guess maybe the world has treated him that way that he's giving it back! Incredibly sad! Marysville needs to do better!! This towns government representatives are not giving welcoming vibes! I have not experienced this in other Ohio small town post offices, nor out of state! Way to represent Marysville all these bad reviews are definitely standing out!! The post office is a beautiful historic building but that's about it.

Really old Post Office with beautiful stone work! Centrally located in down town Piqua Ohio. I…read moredon't see a handicap ramp. The staff is very friendly and professional. They always help me find the cheapest way to send packages.

I was treated so poorly that I now feel uncomfortable using this location. It's sad because I live…read morewithin walking distance and now have to travel a city away to mail my packages!!

No line, quick service. Just had to drop off a parcel return. Easy-peasy…read more This is the closest location and have no complaints.

No, one answers the d*** phone I am trying to set up an online account but I put in the information…read morethat it requested.And it says, it's incorrect, and I can't get nobody on the d*** phone to explain to me how to do it or what to put in there