Never had a problem at this location, whether it's buying stamps or sending packages. Just recently got a PO Box and the counter person was very helpful and got me in and out quickly. read more

For the third time my medication got to Shreveport, one hour and a half from my home and then was sent to Houston Texas. My drugs have been out there somewhere since Nov 18th. ????? The delivery date was the 23rd and they are not here yet. read more

It seems like previous people reviewing this location had bad experiences. I don't doubt they did, I can only speak of my own experience. The lady at the counter knew what I needed, did the required task quickly, and was pleasant enough doing it. read more

United States Post Office - Post Offices Near Me - Bossier City, Louisiana

Missing mail Delivered mail to wrong address Pay no attention to vacation mail holds Packages are crammed inside mailbox No Customer Svc, made a online complaint form was called on a Sunday when I called back it's Sunday no asn., got paid back next day after our week of hold mail was finally delivered 4 days after hold mail date was supposed to end instead of placing in mailbox it was left outside our door because it was too much to put in box (but they cram packages in it?!) and it was wet/damp since it was placed on wet ground. I trust the USPS with nothing important, but your bank, credit card issuers and state and federal Gov.use them to mail sensitive information, and do not think a PO Box will solve the issue our company has two at two different post offices mis boxed mail all the time the reason the USPS is bankrupt is because of the staff at a lot of branches, and people don't want to use them the whole Covid thanks for your doing your job honeymoon phase has long passed, the only thing I will say is they need A/C and Heat in the vehicles in ALL of them I'd suck at my job too in 100 or 25 degree weather not to mention having to walk routes in some places.Sadly, USPS is no worse that private Fed EX or UPS who just put packages at the edge of the front entrance too so it's more to do with the workforce of people Who do this job in my area I guess..?! read more

Worst post office. They aren't any help and don't give a damn about your packages. I ordered over $100 worth of Christmas stuff the middle of November and never got any of it. I went to the post office the first time and they wrote down my name and number and said "my supervisor would call". WELL GUESS WHAT THEY NEVER CALLED. so I went back up there a second time and the lady said "the package got delivered somewhere else" and she would track it down and then said "oh it's not your package. Your package is just gone: sometimes things happen and whoever has it isn't going to give it up" THEY NEVER EVEN GAVE ME MY MONEY BACK. So now my boyfriend ordered car parts for his vehicle, well it said "insufficient address" so we went to the post office immediately and they wrote down his name and number and said their supervisor would call him. Well again, they never called! We figured the truck would drop it back at the post office that afternoon and the post office would be closed by then so, We go up there right when they open the next day and ask about it. Then they say "oh it's not here it got sent back"!!! read more

Service is slow at this location. In addition, I live in this zip code. I put mail into the mailbox, raise the flag, with the expectation that the mail will be taken out by the mail truck driver and brought to the post office for distribution. It is often left in my mailbox for me to take to the post office. Also, based on who is the driver that day, will determine the time mail will be delivered - 11:30am-7:30pm. Pitiful service. read more

doesn't show up until after 7pm every day. lies about why they didn't deliver my packages by trying to blame me when they never even showed up. yet tracking says "no access to location" which is bs because they never tried to access it because they never showed up. my security cams prove it. sorry lying pos's with no integrity. read more

Traveling around the country, buying and selling things on eBay / Amazon is what my wife and I do during our first years of retirement. This requires a trip to the local post office almost every day. My prepaid and labeled packages need to be dropped off and scanned. I leave with a receipt. I need the receipt so I have proof it was mailed. The tracking number is evidence to provide Ship Surance, my 3rd party (awesome) insurance provider if anything is lost or goes missing. I do not use USPS insurance. It is way more expensive, doesn't cover postage costs and excludes 1st class mail to foreign destinations. I deserve a receipt, the post master was called to the front, I told him what I wanted and he refused. He said he'd take my mail but I was not going to get a receipt. I showed him a sandwich baggy full of very recent receipts from all over Louisiana and Mississippi and he dismissed them as other offices not following directions. He tried to take my five boxes and I refused. I told him I would not surrender the packages without a receipt. He told me to get off his property or he would call the police and have me arrested. I left and went to another post office a few miles away. They accepted the mail and issued a receipt along with a hearty thank you. I asked to speak to their post master and I met their customer service rep in about 2 minutes. She listened to my story and wrote my story on a complaint form. Less than an hour later, about 5:30pm I got a call from a man who identified himself as the Post Master for all of Shreveport. I explained the story to him, he said he would fix the problem immediately. He said he'd call the guy, Mr Pat Boose (sp?), postmaster in Bossier and explain the long standing policy to him. He'd also write him a letter stating the postal regulation number and forward the paperwork to me and to his boss. He further apologized to me for the threat of arrest, and encouraged me to use a copy of his letter as proof of the policy if I ever have any more encounters like this in my travels. Everyone who surrenders mail to a postal clerk in a USPS office is entitled to a written receipt of acceptance. Period. The problem could have been abated if Mr Boose simply took the boxes, issued a receipt and let it go. Instead he acted confrontational, escalated the 'no-big-deal' receipt issue into a police threat and seemed distressed that I was getting a discounted commercial postage rate. I certainly don't need any small town police "assistance" whatsoever. I'll go to an office that knows what they are doing! read more

Service was OK at best. They lost my item that I sold on eBay. They gave me the run around that they'll give me a call in 3 days with an update of where my item is and they never did. I called again and same again. Very unreliable and no one knows what they are doing. Very unprofessional. I'll just go to FedEx. read more

Don't bother scheduling a passport appointment at this location. They'll just call you the day of your appointment and cancel it and you can't make an appointment the same day at any other location. read more

A terrible post office, doing a job. All it does is wasting my times. The carrier is not taking responsibility for the baggage!