The Merrifield Post Office, using post office logic, removed all but one small drop box in the…read moredrive-thru lane. And without adding pickup times, this remaining box rapidly fills up. This morning, I stopped to mail four items, and found that the box was stuffed full. Not wanting to leave my items exposed to whatever, I tried retrieving them. Along with them came half a dozen of other people's mail items. Being a good citizen, I did the post office's work. Entering through the only operating door (for at least the last week), I dropped the entire batch inside. This would be a classic example of Zohran Mandami's definition of bureaucratic complacency on the part of the post office. The Merrifield Post Office is beyond disreputable and dysfunctional. My only reason for using it is convenience, but even that is becoming shaky.

UPDATE: Had to come ship a package in person and once again, still slow as ever. Waited in line for…read more25 minutes. Guess when you work for USPS there's no need for accountability. Awful. Hate having to come drop off and ship any packages. The staff is very slow, including sauntering around. Waited 20 minutes to ship a package while the employees literally wandered around and were joking laughing with each other and only 2 people were at the registers.

Fast service and friendly employees! Was greater with a…read moresmile even though I walked in closer to close time. Thanks!!!

This location is very close to the courthouse. There is adequate parking out front, but it seems…read moreto fill up quickly. The staff were friendly and helpful. The location was clean and orderly, but not well stocked. There were no priority mail labels. Myself and two other patrons looked for labels and resigned ourselves to write directly on the priority envelope. The line was long, but moved quickly. The manager came out to assist and bring the line down. I was not offered stamps or other items when i checked out, but the clerk was friendly and efficient.

Third time I have been here and they haven't helped all three times! Raj is completely incompetent,…read moreif you're assigned to her line good luck because you probably won't be helped.

I just went there to ask a question about a passport. The lady at the front for my passport (I…read moredon't know her name, but she is an old Asian lady) was rude, she kept interrupting and correcting my words acting like I knew nothing. I have never seen such a rude person. She said her job was done after the customer applied. Wow! Hopefully, USPS Oakton consider hiring people who are more polite and professional.

Victoria is one of the most genuinely unhappy and disgruntled employees I've encountered, and I…read moretruly hope she finds the peace she needs, perhaps through retirement. I've been using this USPS for several months and have consistently noticed her curt and short demeanor with customers. Interestingly, the store closes for over an hour in the middle of the day for her lunch break. You'd think she might take that time to recharge and come back with a better attitude, but unfortunately, that's not the case. The only safe time to visit this location is on Saturdays when the other employee is working & they're truly phenomenal!

It works. Here's where I pick up my stamps. They certainly aren't as cheap as they used to be. A…read moregood bit is inflation related, so that's just like a lot of other items. The staff here is quite pleasant. It can be fairly busy, yet the key is midday on weekdays. This will spare you long lines and other inconveniences. I like that there is plenty of parking. Some are difficult, but this is one you'll find easy access. They have post boxes for rent too. It's convenient to where I'm often at. That's my main reason for going to this one. If you're in the area it's open for business.

Always the same yet not, lol…read more This particular location is busy and there's always a decent line. There used to be two blue mailing boxes outside, but they removed one so now there's only one and it fills up often. Sadly, they lock the doors now after hours to keep homeless folks from entering at all hours, so if you have a PO Box or if you're looking to use the self service machine that convenience is long gone, and you can only access them during normal business hours. Thankfully, I have a home! Think about that one...!

This post office is the worst. The post master is loud and lazy and the staff never collect the…read moremail from the one exterior box. Do you think this mail Was collected at 5pm? This photo was taken at 5:55pm so I doubt it was emptied at 5.

Probably as bad as you can imagine. Nobody will answer the phone, the Postmistress is not to be…read moreseen, requesting service for a package is a long, drawn out process. Ironically, the Post Office in Oakton, VA is the opposite. They are responsive to customers and see their job description to help. Unfortunately, I'm stuck with Vienna because by organization has a post office box.

Lawyers Road close to 123, Maple aka Frustration Ave, can be a challenge. This location is…read moresurrounded by this commuting madness corridor. If you visit this location, don't go during rush hour. Feel free to thank me in advance, as Vienna drivers are unlikely to let you out of the parking lot. There are postal boxes out front. These help for those quick visits. Here you can have a PO Box, and get your shipping done for a reasonable rate. The USPS tracking app might be strange, but they are reliable. I'm pleased that they are usually the least expensive. Here the staff is friendly and efficient. They have professional men and women. Lines do exist sometimes, but that's any post office. This is a good one.

Lisa was quite helpful when I needed to return my granddaughter's forgotten toy. Thank you!read more

Don't come here if you have deadline. People seem nice, but the pace is very relaxed.read more

I love having a small local post office, and hope the current lease crisis doesn't result in our…read moreneighborhood losing this service. Employee Richard is absolutely wonderful, always friendly, helpful, and witty. The other support is less than ideal, with issues ranging from rudeness to questionable language skills, but Richard is a gem. I feel like I am visiting a friend, whose face always lights up like he's genuinely glad to see me. Kudos, Richard! Oh, and for those complaining about delivery service, our mail does not get delivered from this location, but from the main Fairfax office.

I mailed a diamond using USPS Postal Service because they're the only service that insures up to…read more$50,000. The system is very secure and there are representative signatures for every step along the way. At all points high cost items are supposed to be within a safe unless being transferred to a different safe. I dropped off the package and it was not put into the safe. I asked if they were going to put it into the safe and he said yeah, but it was sitting on the counter. It was clear there was a high priced item inside because I had insured it for $36,000. I left the post office but felt so uncomfortable that I went back a few minutes later, and they couldn't find the package. They eventually found it, it had fallen on the floor, but it had not been put immediately into the safe as it was supposed to. everything worked out OK but I mean, are you kidding me?

This post office's package drop off has been out of order for a good year and the one functioning…read morepackage drop off is behind the LOCKED area after hours. Especially with the holidays I would think they'd want to get this fixed. And why have the function of paying for post for your package if you can't drop it off at the same location? What's the point of having the ability to drop off packages at your nearby post office if it's never working?!?

West McLean post office is filthy The door leading into the…read moreoffice has been broke for over six months with an old "use other door " sign that is curling and falling off the scotch tape ... the windows are filthy with all dust and all fingerprints from months and months of use. I don't think they've been washed for over a year .. people are not friendly at all and the line is always long with not enough help. It's really sad. What's happening at that office... I tried to find the postmaster to no avail and every number you call is just a recording... very sad state of affairs. Trust me go elsewhere.!!!!