Scheduled a passport appointment for my 3 kids. Arrived on time with all documents and photos. The…read moreperson for passports was on break and I was told to come back in 30mins. What is the point of scheduling if you are not going to hold the employees to those times. My advice is to schedule at another location

I dread going to the Post Office. It's a lot like the DMV. The employees here are relatively…read morefriendly, but usually there's a Kevin or Karen type that holds everything up. Then again bring your popcorn. Best bet is go early afternoon on a weekday if you can. The employees do everything to keep the line moving. As mentioned go then, because at peak periods you'll be here for awhile. Their prices are lower than Fed Ex, UPS, etc. I do like the ability to send mail with a signature required. Sometimes this is necessary. Get your stamps here as well.

I hate going to the USPS offices! Mmmm , then why the 5 stars?…read more Because this is my favorite location and the best ever! One Employee is there usually when I visit, yet the employee there always happy , friendly and doing his job perfectly fine! I never had to wait so long! Barely even a short wait! He will even talk to you if nobody is after you in the line! Plus the location is small, cozy and has the old town feeling and carry the charm of Old town Clifton! I'm lucky that I'm 7 minutes away from this location and I always try to go there! The only issue to be careful of is that they close for a break between 1 pm & 2 pm and if you forgot and still went go get coffee and dessert from Motier or Clifton Cafe ! I'm serious! lol If you live nearby, or a little further, you will love This location! Go use it, be nice to the postal clerk and enjoy his nice conversations !! Oh !! And don't forget ...... to pray for me ;)

Going to the USPS isn't exciting. It is a little better than the DMV. Also it beats shopping for…read morecar tires. This location is a little off the beaten path. Parking is usually a cinch, and the lack of long lines is appreciated. Stamp and postage has gone up substantially. Will reevaluate as, it might be time to look at other shipping companies. That being said this location has friendly employees. Definitely more relaxing than most. If you're in the area it works. USPS please update your shipping tracker, to a more modern one.

Lisa was quite helpful when I needed to return my granddaughter's forgotten toy. Thank you!read more

Local post office located in West Springfield, Va. they are open M-F 9-5 and Saturday 9-2. They…read morehave boxes outside the building to put envelopes in as well as inside. They also have a self service machine that only accepts credit/debit cards. PO Boxes are also located at this location. This location also has appointments for Passports. I've always had great service here!

Fast service and friendly employees! Was greater with a…read moresmile even though I walked in closer to close time. Thanks!!!

This location is very close to the courthouse. There is adequate parking out front, but it seems…read moreto fill up quickly. The staff were friendly and helpful. The location was clean and orderly, but not well stocked. There were no priority mail labels. Myself and two other patrons looked for labels and resigned ourselves to write directly on the priority envelope. The line was long, but moved quickly. The manager came out to assist and bring the line down. I was not offered stamps or other items when i checked out, but the clerk was friendly and efficient.

Always have liked this one. It's smaller than a lot of locations. You'll find a more personal…read moreservice. The employees here are quite friendly and professional. Hours are like banking, but that's the story of every USPS. This one isn't as well known, so I like that when shipping, or getting stamps and such. Parking is a nightmare. You're going to get bunched in here. That's just the nature of this strip mall. I wish you patience and good luck. Best bet is park behind the Mexican restaurant. The pleasant folks and not long lines, do make this more bearable.

It's a disgrace the way this US post office flys the United States flag at night, in the dark…read more The Flag Code states it is the universal custom to display the flag only from sunrise to sunset on buildings and on stationary flag staffs in the open. However, when a patriotic effect is desired, the flag may be displayed 24 hours a day if properly illuminated during the hours of darkness. The American Legion interprets " proper illumination" as a light specifically placed to illuminate the flag (preferred) or having a light source sufficient to illuminate the flag so it is recognizable as such by the casual observer.

First off very caring and professional staff. Absolutely good folks here, will help a rookie or…read moreveteran shipper. Customer service wise, it is hard to beat the UPS company. That tradition continues at this location, and if a new shipper, you can do it here. Parking is slightly interesting. Be defensive minded here. This strip mall location isn't a cinch. That grates on me slightly. Also I would acknowledge, they've raised costs significantly. Do shop around. Time is money, and I have been satisfied by efficiency and tracking. These are good features. I have been happy here, but hoping corporate considers some price changes perhaps?

Terrible experience with an inept manager Ryan Campbell. Unable to process a poster order. First…read moreoff, unable to cancel poster order within 24 hours of placing the order. Unreasonable expectation that since it was already "made" that $60 had to be paid. Second off, was told in email that it would be delivered and available a certain day only to go into the store and it not be available or even ready for pick up. Piss poor customer service, will not be returning

Victoria is one of the most genuinely unhappy and disgruntled employees I've encountered, and I…read moretruly hope she finds the peace she needs, perhaps through retirement. I've been using this USPS for several months and have consistently noticed her curt and short demeanor with customers. Interestingly, the store closes for over an hour in the middle of the day for her lunch break. You'd think she might take that time to recharge and come back with a better attitude, but unfortunately, that's not the case. The only safe time to visit this location is on Saturdays when the other employee is working & they're truly phenomenal!

It works. Here's where I pick up my stamps. They certainly aren't as cheap as they used to be. A…read moregood bit is inflation related, so that's just like a lot of other items. The staff here is quite pleasant. It can be fairly busy, yet the key is midday on weekdays. This will spare you long lines and other inconveniences. I like that there is plenty of parking. Some are difficult, but this is one you'll find easy access. They have post boxes for rent too. It's convenient to where I'm often at. That's my main reason for going to this one. If you're in the area it's open for business.

Parking is the biggest challenge. Every time I go here, the spots are almost always taken. I'm not…read moresure if they can add more. On a plus note I like the drop off mailbox lane up front. It probably decreases some of the volume. Once parked roll on in. They offer a lot of services here. A pleasant and efficient staff. Don't go to this one during Christmas as crazy busy. Yet id like to thank the men and women here. They have better rates than the other carriers. Also they've modernized substantially. That is a positive. This location is close to a lot.

Where they never deliver your mail and say that they do and lose it. I've had only bad experiences…read morehere. Last year for my birthday, the mail man delivered my shoes my dad bought me. Then cameras show he takes it back because he thought he delivered it to the wrong address. I call up the postal inspector and they tell me to fill out an Online form to get my $100 back. The online form will not allow me to file a complaint because I don't have a certified mail number. I call this post office. They say to fill out the online form. I come back they say I have to fill out the online form. After 6 months of trying to talk to managers and so forth I give up. Then they stop delivering packages to my door and try to stuff it in my mailbox. When my mailbox clearly gets full after a few days, they take all of my mail and tell me I have to go to the "distribution center" to pick it up. I go to three different locations around my house and no one can tell me where my mail is until I get to this location. The manager "gives me a talking to" for not picking up my mail in my mailbox. After waiting about an hour I finally get my "mail." This has happened multiple times. The last straw was that they said they tried to deliver something to my House door but the note was in the mailbox. I was home the entire day and my cameras show no one trying to deliver anything except I did take Amazon packages from my door. They leave a note saying I need to come to the distribution center to get my package. I go there and they said they accidentally sent it back to the sender. Sorry. No recourse. SOL. I can't believe this. I am considering filing a legal complaint. I spoke to the postal inspector so many times and have gotten no resolution on any of my issues except bureaucracy. I have to take off of work to go to the post office so I'm losing income from this. No wonder the post office is set Uo for failure.

I came 2 days in a row to mail back almost over $1500 worth of items. Brian and Zander worked both…read moredays. Brian is the employee who weighed and put labels on my items, Zander is the manager who assisted. Mu purcahse was tax exempt (I needed boes) and Zander tried his hardest, but for some reason the tax exempt function wasn't working. He was diligent about trying to get it to work, but that's okay. Brian carried the boxes I purchased to my car in the FREEZING COLD with a smile on his face and was kind, patient, and helpful. Both were there when I came back the next day and Brian was ready to work. They even let us use a dolly to bring in all our boxes. I will definitely return for their friendly service. Also, if you have AAA, you get a 5% discount.

Dropped off Amazon and SHEIN returns. Staff were super friendly and got me in and out in no time!!read more