Kathy in the shipping area was extremely sweet and helpful!! She answered all my questions & gave me directions on where to print my shipping label. Give her a raise!!! read more

I had a very unfortunate interaction here with an employee named Tony. Tony was all smiles with the young lady in front of me, but when it was my turn I could literally, visibly see his attitude change. I guess my "How's it going!" Was too much for him. Tony then asks if I need a receipt. I say "Yeah I'll need the tracking number." Been in the post office a thousand times. Tony looks at me like I've got 3 heads and says, "...well the tracking number is on the receipt. So do you need a receipt?" And he said in a very specific tone. I'm not stupid. That and his derisive little laugh were enough to tell me this guy just wanted to be a prick. Everything about his demeanor was confrontational and petty. So at the end I get my receipt (you know, the thing with my tracking number) and I ask for his name. And I say, "Tony, your customer service could use some work." And "You take care now" loudly over my shoulder as I got on with the rest of my wonderful day. I hear him yelling things like "Don't fall down now" and "Don't get hit by a truck" as I'm walking out the door to the rest of my bullsh*t-free day. I just hope nothing happens to those packages because I will immediately blame Tony. read more

Man who works passport information is very rude. While I was there I was given so much attitude asking simple questions.

I sent a priority mail package, certified, to my son several weeks ago. The 3rd day (was supposed to be delivered in 2) I see a tracking update as addressee unknown, and package being returned to sender. Yet my son has lived at that address several months. I complain at my local USPO and they say they will try to contact Milwaukee USPS. I don't hear anything back but see now that tracking has been updated to package moving thru the system but will be late. I can't file a claim, the insurance is useless, reconsider using USPS for sending anything important. Shame on me for using them again, it's about every other or every third mailing that suffers an unfortunate fate with USPS. Where is DOGE to drive better efficiency? read more

Big, cavernous central post office with all the services, serviced by The Hop and next to the train-bus Intermodal Station. Maybe because it's downtown, they get really good workers here, at least on the front-line. It's very conveniently set up, lots of space, lots of horizontal surfaces, plenty of workers so if there is a line it will move fast. Do you know what I mean if I mention the Ankh-MorPork Post Office? Well this place really isn't anything like that. read more

United States Post Office - Its a big facility. - Post Offices Near Me - Milwaukee, Wisconsin

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No lines This post office gets four stars because they have one the Automated Postal Centers. Many others don't. This makes is very convenient to print postage if I didn't do it at home. They also keep free packaging materials for Priority Mail well stocked. The APC can also print out sheets of stamps, yay! If you're dropping mail on deadline you get the latest pickup in the town at this spot. read more

I love this location, fast staff, great parking lot and I always get in and out quick.

I find this post office very easy for using the self-service machine for mailing packages. They are usually well stocked with Priority Mail Flat Rate boxes (of all sizes) -unlike the north shore one. Plus, there's a nice big table for you to finish assembling your package. The staffed counter is quite big and I rarely see a long line there. A major plus is that stuff sent priority mail does get to faraway destinations in 2 days usually when I mail from this office. read more

Okay, I'm giving this a 5-star, and I think my rating is warranted because I am in here several times a week for my part-time business! I have gotten to know the man and several women who work behind the counter, and they are always extremely kind and as quick as their customers allow. The male employee is so kind and uses a TTY (I believe it's called) to communicate with his customers as he is deaf. I have watched frustrated customers treat him poorly due to this, and I can't even imagine why. He is my FAVORITE and always has a smile when I walk up and knows exactly how he can help me, while still smiling the whole time! I think they do a great job of keeping the line moving and keeping the customers happy, as post offices can sometimes be a struggle with waits and such. I just don't like going to any other post office to mail out my packages! For real, guys. This is my postal home. read more

This location is horrible when it comes to customer service . The female person at the counter was eating snacks while attending to people. She was also not very pleasant. The wait in line was not bad. But the experience of how rude and blunt this lady was is a great disappointment. I always drive a little further to take my package or letter to another location now. read more

I mailed a package from Washington state on Friday, 9/8, using Priority Mail Express, with a guaranteed delivery to Traverse City, Michigan by 6:00 pm on 9/11. The package arrived at the Processing Center in Milwaukee at 12:07 AM on 9/11, departed the Processing Center at 7:06 am, and then somehow ended up at at the 53203 facility at 4:26 pm on 9/11 instead of making its way to Michigan. Tracking shows it has not moved since, even though its latest delivery time was nearly 22 hours ago. I've tried calling 414-270-2308 five times in the past 2.5+ hours to see if I can speak to someone about my package and each time it rings 8-10 times and then disconnects without connecting to a representative or allowing me to leave a message. This is an urgent package and I need to know why it is stuck in Milwaukee but nobody is answering the phone. I'm not sure if there is a glitch with the phone system or if they just have nobody to answer the phone, but neither options are great when you have an important package stuck without explanation. This is causing my family so much stress. read more

Bad experience here! This morning, arrived at 9:00 (when they open) and there were 6 people ahead of me and a few behind me. There were two people working, but one could only sell stamps or help with the self-service kiosk. No one needed those things - not helpful. Not sure what her role even was or why she was there? The one person who was working was unbearably slow. It didn't look like any one had anything exceptionally difficult or unusual. I walked out of there at 9:27. Twenty seven minutes. We all were laughing (sort of....) about how ridiculous it was. If that second woman asked us one more time if we just needed to buy a book of stamps....Unreal! Not sure if this is normal but if you need to use this location, make sure you have plenty of time and put some money in the parking meter. read more

A post office, 5 starts? Yes I've been here a few times and never had to wait long, compared to other post offices. Friendly staff and quick service. The way it should be everywhere. read more

This is the main Post Office and has some services available 24 hours. They have an Automated Postal Center that which I used a lot when I used to work 2nd shift. For the most part the Automated Postal Center was functioning. However, I didn't like that they did not stock up on all of the Priority Mailing Boxes and other mailing supplies. If you have a PO Box, you can get your packages anytime of night which is very convenient. read more

Attempting to get expedited passport for baby. Receive letter two weeks after submission that this facility didn't fill out their part of the paperwork correctly. Race here to address with manager, who goes through the whole thing (her employee messed it up) then makes me stand there a half hour, then sends me to another associate who now says we need both parents present. Now wasting an hour of my time beyond already f#%^ing up he application. Governmental ineptitude at its very finest. read more

Location: 4 out of 5 This is the main Post Office in Milwaukee, and luckily for me, it's an easy 10 minute walk from where I live now that the St. Paul bridge is open again. Automated Services: 5 out of 5 Commensurate with what you'd find at any other kiosk: buy stamps, buy shipping labels, etc. It'd be neat if they could somehow dispense money orders from these machines, but that might have some logistical difficulties. I've never had to wait for the APC in a queue, and whatever software updates they've made in the last several months makes it easier to mail letters, as the 4 digit locator number after the zip code can now be included on the shipping label. Luckily, I've never run into a situation where they've been low on supplies, but the majority of what I need comes in the form of the priority mail flat rate or priority mail express flat rate envelopes. Customer Service: 4 out of 5 Decidedly friendly for a post office, considering that postal workers can carry a stigma stereotype. The ladies that work the night shift are always really friend (8pm is the cutoff to get stuff out overnight, and I like taking my stuff in person to get it scanned to ensure that there is a record of me mailing on time). Scott (the gentleman who is hard of hearing) is actually my favorite employee. Since I am capable of typing almost as quickly as I speak, communicating is not an issue via his type pad. Some people may be wary or nervous or put off by his condition, but how is the process any different than ordering food online? Anyway - he's quick and efficient (and especially so with the pedestrian requests like first class mail), and always mouths "Thank you" as I leave. Remember, a little bit goes a long way, and greeting him and saying goodbye to him or making small talk in a way that you would to a friend probably makes his work day feel less...I dunno...isolated. Ambiance and Decor: 3 out of 5 Your typical old school type post office setting. Somewhat dank, somewhat dark, somewhat "this would be a cool setting for a scary movie." Overall: 4 out of 5 read more

I mail a lot of of packages for my business and especially international ones. The staff at this location is very helpful and friendly. The service is always fast and efficient. By far worth the trip downtown. It also is extremely helpful that it is open until 8 pm. read more

The Supervisor Ebony that I spoke3 with over the phone was very rude and disrespectful. Her tone was terrible! She cut me off while I was speaking many times and didn't help me at all when I was trying to get the name of her Supervisor, she refused to give it to me. read more