The people are helpful and courteous can I help you with your problems they even explain how to…read morefill up forms and pick a packages

My appointment started on time and I was helped by Ausin and was getting my first passport. He was…read morepatient, knowledgeable, and helpful. He knew what he was doing and that was obvious. A great help for this newbie. Thanks Ausin

Great service It is a bit far away from my home but they do nice work. Excellent snail mail. Clerks…read morework hard and do a good job

I have been here many, many times and it is always a pleasant experience. Forget about all the post…read moreoffice stereotypes-- the women at Altgeld are wonderful. Tammy, especially. I really have to mention her because she is one of the most beautiful people I have ever had the pleasure of interacting with. There is something about her that is so soothing. I'm almost sure it's her voice. She is not needlessly bubbly-- just genuinely a good soul. She is so kind, knowledgeable, and endlessly patient with students (sending snail mail is this campus' most arcane field). I have never once detected a note of irritation in her voice. She answers any all questions clearly. And she makes sure that the office is running without chaos. I'm contemplating sending needless mail because she always brightens my day. I always wonder about her friends and family because they are some lucky folk to have her in their lives. Definitely go here over the post office on Green. That one's nice too, but this in a different league.

No issues with this location but the mail service by Abraham Lincoln Airport is despicable. We can…read morego days without mail service and then we have neighbors bring us our mail and we put their mail in their mailbox. It is an endless battle figuring out what the hell is going on with the post office.

62704 beware. I'd give zero stars if I could. My package delivery man (different from the regular…read moremail), delivered three packages to my home the other evening at 7:45pm. He must have been tired because he threw all my packages to my door. Apparently he couldn't be bothered to walk the extra 3-4 feet, lean forward, and place them on my porch. Most irritating was my third package, that he literally THREW from the sidewalk, despite the fact that it had large red "fragile" stickers on literally every side of the box. Really pissed me off. I understand being tired. It was almost 8pm, he probably had a long day. But how about some common courtesy? How about next time just put it off until the next day? What would he have to say if he watched this happen to one of his packages? I bet he'd feel some type of way. It's all on video too. The next day I went to three locations to make a complaint. When I got to the third location (Wabash), which was the correct location to make the complaint, the supervisor couldn't be bothered to walk out and speak with me at the counter. Instead she had the employee give me a sticky note with her email address. After my third email to her, I finally got a half-a$$ response. Smh. Tried to post video for you guys (it's really something to see), but yelp doesn't allow video. So here is a screenshot of him throwing my FRAGILE package. Damn shame, huh? Made a formal complaint with USPS, but never heard back about that.

I am pleased to say I actually like mailing from the Post office. The staff is very friendly and…read moreeager to help and ask all the right helpful questions. They are very good at what they do. I give them 5 stars.

This lady who took care of mailing our packages was very helpful and friendly! We had 4 boxes that…read moreday to mail (Christmas presents ) She told us how we needed to mail them (priority) to get them there by Christmas (now I have to inject the fact that 3 of our pkgs. out of 6, didn't arrive until after Christmas) So if I was reviewing USPS, not this particular post office, I would give 1 star. It definitely isn't right that they charge you outrageous prices to deliver in a certain amount of time, but it is only about a 50% chance it will happen!!! Now that said, back to this particular post office... The lady took very good care of us in nice friendly way, even noticed I had accidentally left the zip off one of my boxes, added it on for me. I apologized, she said it was no big deal and totally understandable with so many to mail. She had the Christmas spirit

There was only one person working with a long line. She waited until I had been there for a few…read moreminutes and said I couldn't be in there with my bicycle. I had not seen a bike rack and can't afford to have my bike stolen, that's why I kept it with me. I asked her if there was a place to secure my bike, she said no. There was zero issue with me having my bike, it wasn't dirtying the floor or hitting anything or anyone, it's also pretty small. I was denied services for having a bike which seems pretty ridiculous when there's no place to secure it outside. Feels classist. Based on the reviews you guys can't afford to turn away customers, especially over someone's perceived class status.

Mail Person could not fit light package in the mailbox so he left it on the ground instead walking…read moreit to the front porch as most people do. Fortunately it did not rain or the winds were not high enough to carry it down the street. This is so lazy and inconsiderate.