Franklin Park post office is the worst in the area. We never…read moreget our mail on time or if at all. When you go into the office you wait along time for someone to come out from the back or they yell from the back "I'm at lunch. Not my problem. Come and do your job. I try not to go there because of the unprofessionalism. They are rude and not friendly at all.

Unfortunately, we have had checks stolen at this post office and after a couple of years of not…read moreusing this post office, I tried mailing checks again and have had several vendors complain about not receiving checks. So sad that this is what our postal service has come to. Will never go there again.

The customer service here is horrible, they seem to be miserable every shift they come into, I've…read moreseen them disrespect an elderly lady and multiple people with their obnoxious and obvious eye rolls. Even if you greet them with respect they seem to have something up their behind and don't seem to greet you. It seems their job means little to nothing to them and customer service is the last of their concern.

Do not go !!! Trust me , even if it's the closest one to you !!! I dropped my package off 1/22/26…read moreand it's 1/29/26 and it hasn't updated Anything . They lost my package with no help at all. The laziest people work here . 1 week my package has been sitting there , they have lost my package !!!!!! They don't do anything about it .

so unbelievably slow service they're is always only one person working there and it's always backed…read moreup plus it takes them forever to scan your packages in if you drop them off. y'all gotta hire more people. dude at the desk just disappeared into the back for 15 mins while a line was forming

Horrible, referring to Northlake IL 60164 office. They used to have two (2) drive-up mailboxes…read moreoutside the post office. Quick and convenient. NOW, both of those have been removed and the only outside box is next to the front doors and requires that you get OUT of your car, for example if raining or extremely cold, and drop it in the box. Who thought this was a good idea???

Helpful tip - do not change your address online with Post Office. There is a scam link on it that…read moreasks for your credit card to charge $1.50 for this service and my credit card was charged $39.95. Also my mail has been lost for the entire month of January and they are "looking for it." No resolution yet. Niles Post Office told me to always come in person to change your address.

This is a distribution center on the way home and I have used it quite a bit to drop off packages…read morein the past before Amazon set up free returns at Staples. For me the hardest part about coming here was the parking. Whenever I have gone to this location, the staff have been friendly and chatty, And I have never had to wait in line, which is always good for me. I think this location is closed or that was stated on a sign in the door back in September.

I actually hate Franklin Park UPS delivery so bad. I have never received a package from them…read moreanytime anything has been shipped via UPS however these employees love to hold my packages hostage at their location but me eight dollars to pick it up after I already paid for shipping. This is insane. This is illegal and I will be looking into contacting the FTC. This is beyond outrageous and as a former FedEx employee, I will tell you that FedEx would never treat their customers like this. At this point all of these employees need to be in jail.

This is my baby that I worked on about 30 years ago while employed by Lester B Knight Architects &…read moreEngineers. The firm I use to work for developed the USPS Mail Processing Center & the parking structure along Irving Park Road. The Mail processing center is over 600,000 SF it's ginormous. This square footage doesn't include the parking garage or the airmail facility. The Airmail facility (AMF) is to the west of the USPS Mail Processing Center. The AMF was designed by Murphy Jahn & the recently deceased Helmut Jahn. As you may recall Helmut Jahn was 81 years old riding a bike. Helmut was riding his bike some 60 miles west of Chicago on 05/08/21 when he ran a stop sign & was hit by 2 cars. What a tragic ending for a world class architect. This Mail processing center was one of 3 that I worked on the other one is another 600,000 SF in Palatine, IL across Northwest Highway from Arlington Height Racetrack

Mail is delivered opened if that, most of the time our packages are never delivered. Very…read moresuspicious. I need to go higher authorities to investigate this.

This is a great location if you are seeking friendly staff, knowledgeable, experienced, expedient…read moreservice. I always ship my packages from this store and they arrive safe and sound within a few days. Good value .

Stopped in here to send an item to Florida…read more The clerk was very helpful. I've gone here a few times and they re always helpful and pleasant Thanks guys , keep up the great work

Ok, so I left a pretty bad review of them but thought I'd redo it because it probably wasn't fair…read moreand I did get my delivery sooner than expected. I saw my order jump from NY to NV and then stay in NV for 3 days without any sort of update and then finally see it pop up on USPS's tracking in my city with the notice that it would get to me in 3 days but it actually got there a little early. Other people may have to wait longer but after some digging around about why companies use them instead of say just UPSing it direct to you is as you might have guessed: Money. I don't know all the details but these people find the cheapest ways to store things for their customers (in my case ifixit) and ship them so the tracking looks weird and like your order took a countrywide tour. I guess they have fancy computers to figure out the most cheapest way to do it. I do wish that they had better tracking info while the package is with them before it gets to USPS. I also wish smaller, non-amazon companies who use them, actually tell their customers before hand that it may take a little longer but hey you get what you pay for... In my case, the package did come just a little later than I expected so overall it worked out.

Unreliable delivery to wrong address, after long delay, often without package tracking updates.read more

This one is in downtown and I suggest you rsvp a time and get a spot hero for parking. That's what…read moreI did to do what you need to do at DHL. I was helped quick and I forgot the girls name but she was Latina and she was super patience and helpful and got me thru what I needed. I had to mail two documents to Mexico and it was $48 dollars - yea it's crazy but that's the world we are living in. But it was important to have those documents in. The service was great and I'm glad I didn't park by the streets bc there's so many cars getting tickets. Spot hero is the way to go.

Ridiculously overrated even though they have very low stars. My package has been stuck in this hub…read moresince Thursday and they STILL didn't deliver it. Both the shipper and myself have tried to call. The guy I got a hold of said that the duties have been paid and they're not open on the weekends (I'm assuming this means Thursdays and Fridays as well???) and that my package should be sent today or tomorrow. NOT SENT TODAY! how much do you want a bet that I won't get my package tomorrow either??? DHL is a SCAM! I'm asking my shipper to go through FEDEX OR UPS OR EVEN REGULAR MAIL NEXT TIME. They should give me my money back since they are holding my package hostage. DO NOT USE DHL! Especially this facility! They will Lose your package!! I will KEEP adding the worst reviews I possibly can until I get my package. I have a lot of time on my hands DHL!