My granddaughter had a huge settlement check that required overnight delivery. I used her address,…read morewhich included the apartment number, but wasn't sure if it would be best, or should I write out "Apt ". The clerk looked it up on the Postal computer and assured me it would be alright to add the Apt number to the address. I spent $30.45 to overnight it. They could not deliver because the address did not have "Apt. 1" written out apart from the address, and are sending it back and I have to pay another $30,45. They cost me $60.90 for bad advice!!

I won't even give this location one star they have lost or purposely not scanned two of my packages…read moreand I'm told "oops" something isn't right here I just want my packages that I paid good money for!! The whole track my package through customer service was no help at all as all I was told was this happens instead of watching video to find what happened to my items! Sad.

The staff is always very nice and helpful. I never have to wait very long in line and they are…read morealways able to answer any questions I have. Great service!

Fantastic branch. Clean, effiicient, fast knowledgeable service…read more US postal service is totally underrated. Use the mails, use your post office, its one of the few federal services the average person really benefits from having. I have sent tens of thousands of letters in my life and I think they lost maybe 2. If you compared this to the hassle of lost and misdirected emails, there is hardly any comparison for accuracy. Email is cheap and fast, but if you want a nice well done communication that can be most reliably received and archived, letter mail is hard to beat.

just moved to this area and still yet to get my mail. went in post office several times to sort out…read moreand they really do not know what they are doing there. was no resolution other than pass the buxk.

Oh my! Well let's see....We have a different mail carrier almost every day. I get my mail, my…read moreneighbors' mail, people's mail on other streets. My neighbors get my mail. Has anyone seen my driver's license that was supposed to come in the mail nearly a year ago? Oh, I got someone else's bankruptcy papers (I'm sure they appreciate that). My neighbor dropped off my husband's work mail the other day (private business by the way). Go ahead tell me to call them, complain!! What a joke. I tried this. The condescending woman I spoke to acted as if it were my fault because I didn't report the problem often enough. When nothing changes people give up. Then she acted as if it weren't happening. Yet I was able to prove it on the phone. So I asked her why we have so many mail carriers. She tells me that our route (right in the middle of town) is an auxiliary route (this means that they alternate carriers constantly). So in that case none of them ever learn this route. We have lost so much mail over the years and acquired so much mail that wasn't ours. It isn't unusual for neighbors to deliver each other's mail here. So customer service from here sucks!

The lapaz post office is by far my favorite from any I have ever been to in the past. Rachel is…read moreabsolutely fantastic. Super friendly, incredibly helpful if theres been an issue. I have had a couple incidents with tracking purchases online that she went above and beyond to help me figure out. Shes such a joy anytime i see her. Shes friendly and professional. Just cant say enough positive things about her and that office. Thank you for all you do for us!

Always helpful, courteous and efficient. Always willing to do what it takes to get your package to…read moreits destination. Stopped using postal service due to delays in sending packages, delays in receiving packages, and items sent incorrectly to wrong locations.

I love this post office! The staff is very friendly and helpful. They actually act like they are…read morehappy to help you!

I don't understand how I can mail a package on Jan 06 of this year and it still hasn't been…read moredelivered or the tracking updated. I also shipped 2 other thing on Jan. 10 and they just updated the tracking to being in Indy. yesterday. Where have they been the last 10 days. UPS and Fedex don't take 10 days to update their tracking. Then I mailed a package to AZ. on the 16th of Jan. and it was delivered today. Something is crooked at Elkhart P.O.

Been calling for 4 days ... no one will ever pick up the phone. Unbelieveable lazy people.read more