The clerk number 12 Dinita I think is her name was exceptional! I haven't mailed out a package in…read moreyears and she stepped up and helped me in every way, she was very cheery grateful and happy to help you can't get any better than that!

Denise, Maria and Meme are the nicest post office people I've ever dealt with. I wish all UPS…read moreWorkers were as polite as these 3 UPS employees. Maria took care of me and had very polite conversations with Denise and Meme. This is my goto UPS from now on. Thank You ladies!!

Our postal mailwoman is AWFUL. She NEVER gets out of the truck to deliver a package. She marks…read morethat "animal interference" each time and we and neighbors don't have any animals. The workers at the post office are just as lazy, slow and unfriendly. If I could give them zero stars I would!

I have heard that there are delays across the nation but this is horrible service. A birthday card…read moremailed on Jan 25, 2024 arrived in TX on Mar 5 2024. The year before my Xmas card containing cash (i know, not smart) but I trusted the postal service. It was delivered 6 weeks later within Ohio. I sometimes receive mail ripped open with markings that look like tire treads. My incoming deliveries will track as accepted at the Macedonia USPS location, only to show that rather than deliver to my home, the package is shipped back to another state before circling around and rerouting back to Macedonia postal office. That has happened several times. Wonder if they will ever get back on track again. So aggravating!

Customer service was great. Dave was the gentleman that assisted me. Asked all my questions and was…read morevery helpful.

Ugh. The post office. This time of year is probably a bad time for me to write a review. The lines…read moreare long, the staff moves slow, and NOBODY cares. It is the most frustrating place to be sometimes. They could care less about your time. The staff will have full conversations with customers, instead of moving them along. I personally try to do as much as I can online to avoid this instant migraine of a place.

The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

Customer service employees unprofessional went in on a complaint and 2 employees could have cared…read moreless

There was only one teller but he is quick and very efficient…read more Its clean and organized inside and out. They have a drive up drop post box.

Tony is awesome, helped me so much with a huge order of certified mail. he was so patient and even…read morewith a long line at the very end of the day he was kind and courteous to everyone. thank you for your help and being a genuine, kind person to work with!

This place and employees suck!! The mail delivery sucks mail is always late packages always delayed…read morealways some excuse

This post office went above and behind . I was told how to address a card from a neighbor and the…read moreperson was wrong. But the Hudson post office did there job and the card was delivered thank u Hudson post office

Very conveniently located in an area that has a lot of shopping…read more Easy to access inside to drop letters off in the box inside.

went there to get just a couple international stamps stamp. there were 2 females behind the…read morecounter. one of them was clearly goofing off. she did nothing but pretend to be cleaning her work area or walking off to the back every 5 minutes coming back and pretending to be fixing her work area. this went on until i left about a half hour later. she helped no one . i had two people in front of me and several behind. the first person just needs stamps and the only other girl there got him the stamps. the next person was sending a small 8 x 1o in. package. it took the girl a full 25 minutes to figure out how to do it. she just kept looking at her computer screen and playing with the paperwork. at that point i said to the lady behind me "this is unbelievable" not sure if she heard me. he left & i went to the same girl. she then said to me we're closed. i said what ? she said yep and started to walk away. it was 4:30 i checked my watch. they close at 5 pm. she then changed her mind i guess. returned and rudely said "what do you want ? " i said i just need 2 international stamps. she got them for me and i left. what a rude individual. i guess there is nobody supervising these slackers. i've sent many packages from here to hong kong with other clerks and the process has never taken more than 10 or15 minutes 'tops" the guy in front of me was sending his small package to columbus. what a joke. these individuals need to be disiplined.

Multiple negative experiences for different types of service. Customer service/relations is…read morenon-existent. Only one employee deserves 5* and that's Archie. He's the only good representative of USPS at that location.

There is a clerk named Archie who has been there a long time. He is by far the nicest and most…read moreknowledgeable and helpful clerk I have ever encountered ! I live in Solon but sometimes I have tried other post offices I have had bad experiences there. So I will make sure I use the Solon facility because of Archie

Literally the slowest post office there is. Just over a week from Christmas and they have one…read moreworker there with a line out the door. Save yourself the time and go to twinsburg or aurora!

They don't do their job. I had scheduled a pick up that was supposed to happen during normal mail…read moredelivery. The day of the pickup the mail man drives right by and never picked up my package. I tried to call the local office but they don't answer because it is 3 minutes after 5. No wonder they lose money, that can't do their job.