Everything Poor staff…read more Poor communication Poor help I cannot believe our tax dollars go to such an incompetent service. Service by phone service by mail service online or poor. I can't even give it one star it is so bad.

So for one I have never been to a post office before and 2 I just moved down to Wilmington so my…read moreaddress on my ID is different then my package and I used my nickname but I had the order the receipt and everything that I placed the order they wouldn't even give me a package I spent 30 on smh I never was able to receive my package maybe I should take it to court bc my mail box was to small for it to fit they gonna not give me my package also there very unprofessional they act like they don't wanna be at work very rude barley at the desk smh

The weekend drivers refuse to use the Amazon locker. Today is June 15th, 2025 and my package was…read morethrown next to the locker and in the unsecured lobby. The driver then out on the Amazon site that my 2nd package was left in my mailbox and it is NOT in my mailbox. Therefore, it appears there is a lie and a theft. I have spoken to the weekend drivers multiple times and they refuse to follow protocol.

28401 must be included on any list of the WORST Post Offices…read more Constant Issues: Lost mail Mis-delivered mail Amazon packages delivered 3-4 days late First Class Mail deliver at or after 9PM. Rude or uncaring counter service.

This one beats all of the other branches for fast and friendly…read more Do go in and crack a wide smile for the lady behind the counter. She treats everybody like she wants to be treated, and her thoughtfulness saved me TEN dollars!

If I could give this zero stars I would. These people are the worst and most incompetent people I…read morehave ever had the ruin of meeting. After calling 38 times on 5/29/2026, I received no answer throughout the day. Talk about incompetency, these people have no idea what they are doing and all should be fired by corporate. This is easily the worst customer experience I have ever had. My amazon package was not delivered due to the delivery driver scanning the package to say it was delivered when it never was and claimed it as a wrong mailing address. Absolutely ridiculous, I went this morning before work and the guy said yes it will be delivered today, and that my carrier just got back from vacation. Just mind blowing the dumfuck people are all in one office.

Came in this morning to do an Amazon return. No line, was greeted by the gal working. I quickly…read morescanned my item and was out. Second time at this location. Lots of parking and no waiting.

this is a really well staffed, and organized UPS store. the staff are friendly, knowledgeable, and…read moreensure the customers are seen quickly. would highly recommend.

This is one of the closest UPS stores in the area relative to Murryville. They are very efficient ,…read morequick and pleasant to work with.

Stopped in here to mail something this morning. The man was very friendly and said DMV would get it…read moretomorrow. Easy access with plenty of parking and huge bonus, TJ Maxx next door. lol

This post office is one of the nicest ones that I have been in. The employees are very friendly and…read morethe place is immaculately clean. I was so surprised when I walked in here to see how neat and organized everything is. I would come back here again in a heartbeat! .

Mail courier throws and kicks our packages to the door. Talked to site manager and they don't…read morecare. It just keeps happening. They are so rude when you bring up any issues.

Everything Poor staffing…read more Poor delivery Poor phone communication Poor in person, communication skills This office is so poor. I cannot even give it a one star rating.

Although the atmosphere and service is not always the best, Thomas is!!! He works hard to…read moreaccommodate everyone in line as swiftly as possible. He maintains a good attitude even when customers become frustrated. I admire him.

I rarely find a Hampstead US Postal worker at the Main office helpful and congenial. I avoid this…read moreoffice as much as possible.

Because our mail is hit and miss delivery; if it is delivered at all like yesterday. So where is my…read moremail for today and today?

I was in your store trying to get some tax information off my computer for filing taxes and I was…read morecompletely lost your associate was very helpful I felt a little guilty because it took some time but he was very determine to help me I asked him for his name so I could give him a plug since we cannot tip them his name is James D thanks James have a great day

Owner of this franchise has directed his/her employees to NOT check in any Amazon returns except…read morehaving the customer do it themselves through the kiosk. Today there were 8 people in line out the door and 3 employees behind the counter just standing there doing nothing...well actually one was wiping down counters. When requested for help since they were just standing there, they said they had been instructed not to do so. I could understand it if snyone at all had needed something, but that was not the case. They were asked by most of the people coming in to see the line and them just standing there. Perhthey need a UPSonly line that is waited on fist, like First Class at airport, and then help others. It was absolutely ridiculous and a rainy day to boot. Pick another location for your returns.