They never deliver packages on time, they lie and they they attempted to deliver. God forbid you…read moretry and call because you're not going to get an answer.

HORRIBLE HORRIBLE Just very unprofessional place to come always long lines with rude and…read moreunfriendly staff. Only one or two of the employees they are helpful and friendly. The rest are rude and disrespectful.

I genuinely don't understand how this post office is run. I was supposed to receive my mailbox key…read moretwo weeks ago, and I still don't have it. On top of that, they made us fill out FOUR separate forms because they kept losing them just so our mail could be held at the post office instead of being delivered to our mailbox. Every time we go in, we're told they'll "talk to the supervisor," and somehow it gets messed up again. There's zero accountability, zero organization, and no sense of urgency. The staff seems completely incompetent and no one knows what's going on. To make it even worse, they don't answer the phone, so there's no way to get updates without going in person and dealing with the same issues over and over again. This has been beyond frustrating and honestly unacceptable. 0 stars if I could.

The line was short, the lady who handled my package was nice (and complimented my earrings teehee),…read moreand they actually taped my box, unlike the last post office

This post office always served it's purpose with kindness and a smile. I always loved coming here…read more The post master here was always so sweet and always made sure I left there smiling, too. There have been many times I have come in there in a hurry to get a package out. If I needed a bit of tape or needed some extra help to get a package out, they were always so courteous. There was only one time that they screwed up a bit with a money order. Unfortunately, the amount of the money order did not print on the money order! So, I was unable to give it to the recipient without that amount on there. Luckily I had the receipt, but it would have been better if I had brought it in that same day to get the problem fixed. Of course the whole situation would have been easier if I brought it to their attention immediately. Oh well, thankfully they were able to fix it! I was outta there within about 10 minutes with a new money order in hand I was on my way. Even though this is a small town post office, the employees there have big hearts and are super friendly.

This post office is the best. Employees are very helpful and friendly. I wish all gov. agencies…read morewould be this way!

Typical post office. They seemed to have their stuff together. Be prepared to follow all COVID…read moreprecautions. The fellow I brought had to mail a package to Russia. Everyone was very helpful.

I came in with my well-behaved service dog and the postal worker asked me all topped off personal…read morequestions. Don't try knots that's a violation of the ADA? My dog didn't bath, whine or bother anyone. I get compliments on her behavior. They are still wearing masks and offered me one. They did ship my package appropriately but they did not try to suggest purchasing stamps or anything. Just not great for the USPS.

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

The Mail Bag is great!! The staff is so friendly and helpful. My go to place for mailing packages…read moreand purchasing stamps. Can't beat them!!

Love the mailbag! It's been there for as long as I can remember! I was worried when the Keeping…read moreRoom moved that they might close down. Thank goodness they didn't! They're my go to as I never keep envelopes or stamps in my house. There's never a line like the post offices around town. The employees are friendly and the pecans they keep out by the register are a plus as well!! The store attached to it is cute too! Love all their LSU gear.

This company gave me a peace of mind when I needeed a package delivered asap the next morning. Im…read morefrom california and don't know anyone the baton rouge area so when I found this company I was so relieved. They were very helpful and assured me with a great service.

These guys get it done. I called in with a large truck order for that day, and not only did they…read moremake it happen with short notice; they went above and beyond to get it all in one trip, even when the elevator turned out to be broken. They were communicative and professional, and asked a fair price for work done. No complaints here. You can count on them to get a job done in a pinch!

I would like to take the time to thank William, Christian and Lamyra at the UPS store #2070 in…read moreBaton Rouge on Highland. The are top notch in my book. I needed to create a shipping label, email the label to a company for them to send an important document to my husband's business. I don't know if I would have been able to do this without their assistance. I just wanted to say I appreciate them so much. Greg, you have some great employees. The hand holding they did for me was well beyond their job duties. You all are a great team!

The UPS store rock! You can drop off your Cox equipment, your AT&T equipment and Amazon returns…read more Plus you can order prints online. And you can have them pack and ship. Day 1: I actually ordered prints at a different UPS Store but came here (whoopsie). But no matter. The gentleman was so helpful I just had to give him a shout out for niceness. Day 2: I ordered her today and things were ready at 8:05. Awesome service

Great service! They are knowledgeable, efficient and friendly. Quick & easy packaging and returnsread more

From the owner: Locally owned business that offers shipping, custom packing, packing supplies, suite boxes,…read morevirtual mailboxes, faxing, digital faxing, printing, shredding, gift wrapping, and gift assembly. Ship Lafayette services are for businesses and residential.