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    United States Postal Service

    2.1 (15 reviews)
    Open 9:00 am - 4:00 pm

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    6 months ago

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    The UPS Store

    The UPS Store

    2.9
    (15 reviews)

    Ive used this store at least 4 times already since moving to Arnold for my small business. They…read morealways greet me and are friendly.

    if I could make it less than 1 star I would. i am beyond upset from my visit to make a return at…read moreArnold UPS. I don't have to make returns often. I'm an older lady that may not be as hip with the times as others may be. When I go to Festus store they have been gracious enough to help guide if I didn't understand something. The nice lady greeted me and asked me if I "started the return?" I did not understand what that meant. I technically didn't know there was a different process, so she told me where to go. Online. I attempted to do all of that by myself while she helped other people. When I thought I had completed it adequately, She called someone from the back to assist me. He didn't introduce himself. He didnt have a name tag on. Asked for the bar code. Which I promptly gave him the paperwork that the product had included in the packaging in case I needed to return, which had the barcode on it. Then he said "that means nothing to me" I was confused and asked for clarifications because this was suppose to be what I gave them per the company I purchased from. i had 3 papers with me. I handed all three to him. i couldnt have been more upset when he stated with a sarcastically condescending tone "you need to learn how read and follow directions" I've been a hospital nurse RN/BSN for 33 years. 9 of which I worked hospice. I am well versed in communication, written and/or otherwise, with the general public. I am a very compassionate person. I was astounded by this statement. Since he did not have a name tag on I asked nicely "and you are?" He stated " I am Bart, the owner" At that point I gathered my items and left- because I was so upset and hurt. I knew that it wouldn't get any more respectful. I felt defeated. Then as I got to the door he sarcastically said, "have a nice day ma'am". I'm sure if he spoke to me this way, then it's not the first or the last. It's very disheartening. No one should be spoken to like that. they should respectfully guided Gently. My husband saw how upset I was and he immediately went inside to talk to Bart. He asked him if he always spoke to people the way he just spoke to his wife? Bart tried to rationalize his actions and was Set straight by my husband in front of other patrons. I sincerely hope that he has learned the errors of his communication style or that he continues to be held to task for his disrespectful behavior. I sincerely hope he treats his employees with more respect than he showed myself or my husband. If you can. Go to a different location where they will help you with patience and grace!

    US Post Office

    US Post Office

    4.0
    (5 reviews)

    A great post office....Prompt and friendly service... Will…read moreanswer your questions quickly. They work hard there. We love our mail don't we? Then show these workers something.... Remember....they are Veterans,,,,Thank you.....

    There are many things to say about my experience of going to this aaa-hhhh-em (cough cough) post…read moreoffice/music store/barbershop/muffler repair/pet store/ laundromat/hardware store/neighborhood bar-n-grill.........I am joking just a little....but seriously it is the stuff country songs are written about. I needed to overnight one little piece of paper so I googled the closest post office to me and found this address and put it in my GPS---well I drove past it several times because it is disguised in a plazza as a music store and guess what----it is a music store.....I went in and it very strange as there is a little counter in the front that is a post office HOWEVER they don't provide overnight service.....There were four older men in there just hanging out and two cats and a ton of sheet music and guitars and drum symbols....I am giving these gents four stars because they were very helpful to this damsel in distress by calling to another local post office and making sure that if I ventured a little further I could indeed get my letter sent via overnight---they then proceeded to give me directions to Barnhardt post office.....I have since noticed that this plaza is located in a small area named OTTO and in the plaza is a little barber shop I sent my husband to and he declared they gave him one of the best haircuts he has had in quite some time and it was only 12.00 what a deal.....I am digging my new little community....

    United States Postal Service - postoffices - Updated August 2026

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