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    United States Postal Service

    3.0 (2 reviews)

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    2 years ago

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    United States Postal Service

    United States Postal Service

    3.3(4 reviews)
    16.0 mi

    I am going to post this review on both the Ocean Springs and D'Iberville Post Offices sites…read more Our home is pretty much the same distance from either post office, so we have used them both about equal in the past; no longer. I'll go to Ocean Springs PO in a pinch or to drop off a letter, but given my choice, I now much prefer the D'Iberville PO. At the D'Iberville PO, you usually get a smile; you always have their full attention, and they give you thorough, complete information and suggestions on how to save on shipping. They look you in the eye when talking to you, and they treat you like a person, like a customer. More often than not, I leave there smiling. At Ocean Springs, the best I can describe it is that it is like dealing with a KIOSK machine. There is no human interaction, no helpful suggestions; you only get information if you know exactly what to ask; you are just as likely to get a shrug or a blank stare. Polite human interaction is not difficult; making another person, a customer, feel OK is not tough. Having worked in customer service for over 40 years, I know something about it, and it is not difficult to send your customer away feeling good about the experience. Now, Post Masters, when you start to blame your employees, stop and look in the mirror, for that is where the blame, or credit, begins!

    Tada! It's the post office! It's works just like it's supposed to. Nice self service area right…read moreinside the front doors. You can go through another set of doors on your left to get in line for a person if that's what you need. They didn't have any cool postage stamps. So that was disappointing. I bought some boring ones anyway. Yippie!

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    United States Postal Service

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    Usps - Beautiful Downtown Gulfport Post Office

    Usps

    1.7(3 reviews)
    29.5 mi

    I would like to start off by saying that I have no desire to ruin anyone's day. I am very…read morerespectful and courteous to everyone I meet. The employee named, Sal was very rude and dismissive when I was asking questions about shipping labels. I have no reason to be treated like I was. I walked in on Saturday and there was no line. He was on his phone and not paying attention. He told me he can't do anything about printing a shipping label because I don't have a QR code. I talked to customer support on the phone and gave the employee named, Sara a copy of my prepaid shipping label with a QR code and she said my local post office can do it. It's called "label brokering." I showed him the USPS website on my phone and he didn't even look at it. He just said, "Next!" to the person in line behind me. I was shocked that I had to go to the public library, sign up for a library card and pay to print out a label when I was told by a post office customer support agent that I could do it at the Post Office. I'm very dissatisfied with this employee and he should be trained proper customer service. This process took 2 hours and should have been much easier because when I brought the printed label, he scanned it just fine. He scanned it from my phone on the first trip and didn't even look at his computer. He just stated he "couldn't do it." However, once it was printed, he scanned it with no issues. Sal needs to lose the unwarranted negative attitude.

    It's hit or miss as far as the lines here. Sometimes they have one person working when they clearly…read moreneed two. I suppose they keep a skeleton out of necessity and it is probably no different then any other location. The staff are usually very pleasant. It's my neighborhood USPS and I only run over here if I really have to. They are open Saturday Mornings. Drive thur Mailboxes on both the East and West lanes in front of the office.

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    Usps - Downtown is all decked out 2016

    Downtown is all decked out 2016

    Usps

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    United States Postal Service - postoffices - Updated August 2026

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