We had the Lee family reinvent, reconfigure and reupholster our love seat, armchair and ottoman last year, which had been "loved" nearly to death by our son over the past 15 years. The results, as promised, were better than new. Mr. Lee had carte blanche to do what he saw fit and the loveseat is literally an entirely new piece of furniture. The pattern on the armchair and ottoman match perfectly. (You can check their Instagram account for a fascinating photographic journey of the before and after with a variety of different furniture pieces and eras.) Just recently they reupholstered our 6 dining room chairs and a Victorian slipper chair. They also did necessary repairs and daughter Victoria brought a new lustre to the wood with liberal applications of mineral oil. Once again, the results are beautiful. It isn't often you come away from doing business feeling as though you've been treated like family, or wishing the business owners were family of your own, but that is the case here! They are experts in their field and completely charming to work with. I would have no hesitation whatsoever in recommending them. read more

Exceptional customer service! That's how we would describe our experience with James and his family at United Upholstery. From our first meeting to delivery, the professionalism and passion about our project left us assured that our 60+ year inherited mid-century modern chair was in good hands. James guided us through the fabric selection process with consideration to our wishes regarding colour, style, and function. He addressed our concerns regarding durability and texture, and he gave us fabric samples to take home. He showed us alternative seams to replace the out-of-date piping and suggested foam replacement. At no time during the process did we feel rushed or pressured. By the time we decided, we felt quite comfortable that the outcome of this project would be amazing - but it far exceeded amazing. Our heirloom project, which was completed on time, and as quoted, was simply stunning. We are now enjoying the beautiful and comfortable transformation of our mid-century modern chair. We highly recommend United Upholstery. Many thanks to James and his parents for demonstrating exceptional customer service! read more

We added a banquette to our kitchen renovations and needed an upholsterer to provide the seating material. When we contacted United Upholstery and went in and met them, we knew we didn't have to look any further. They made us feel at home and comfortable right away and totally earned our trust. They are truly a top notch company. It was such a pleasure working with James and his whole family to bring our vision for the kitchen come true. It can be overwhelming doing home renovations, but after talking to James and his sister, they were very quickly able to steer us to the appropriate fabric choices to create the look and durability we were going for. The finished product fits our nook like a glove and is very elegant. They even made a coordinating custom cushion as a surprise for us. To say we are beyond thrilled, is an understatement. Would we recommend this wonderful family business, the answer is yes 100%. Sincerely, Susan & Peter Cumberland read more

Fantastic! You just know the moment you walk through the door, there is no better place to be. My experience with United Upholstery, from start to finish, was exceptional. Every detail of my job was attended to with pride, perfection, and gracious professionalism. The personable style and genuine warmth of James and his family was not only unexpected, it was unforgettable. From the first phone call where every detail and measurement was remembered and written, to the greetings and hot tea that was served to me, to the excellent advice and assistance with fabric, foam and style choices, to the masterful finished craftsmanship of our new bench seat cushions... this business goes above and beyond!! Now every time we sit on or admire our beautiful, super comfortable, perfectly fitted cushions, I'll remember and appreciate what a rare and wonderful business experience this was for me. Perfect in every way! read more

I recently acquired a handsome, antique chair, purchased by my family at auction in the mid 1960s in Victoria, British Columbia. The original leather was worn and damaged, with the horse hair stuffing protruding in many places. My mother had the chair re-upholstered with a gold fabric that my father disliked. Now that the chair is mine, I wanted to restore it to something akin to its original condition. My partner and I researched many re-upholsters in the lower mainland. We finally settled on James and his family at United Upholstery. He is learning the trade from his father, who has been in the business for over 50 years, starting in Korea. His father guided us in selecting the correct color of leather to match the chair's mahogany wood. The result was incredible, as you can see from the picture. We can't recommend James and his family highly enough. read more

We had six 50 year-old teak dining room chairs re-upholstered at this family-run business and they did just an outstanding job! From the initial consultation with James, who helped us choose fabric that turned out to be perfect for the chairs, to picking up the chairs on a pretty short turnaround basis we were 100% happy with the highly professional service of James and his parents - his father being the master upholsterer! They also did excellent repair work on a couple of the chairs that were getting wobbly, and then shined them up beautifully for us. We could probably have bought new ones cheaper but these are now good for another 50 years, and we're very happy they didn't have to go to the dump. We highly recommend United Upholstery - you definitely won't be disappointed! read more

I have an antique bench which was in need of re webbing, new foam and new upholstery. A friend suggested I contact United upholstery -- and I am so glad that I did! This is a family run business - James Lee and his parents do quality work and the results are fabulous! I brought my own fabric, James helped me select the right foam, and his Dad took great care to ensure the pattern was entered and the trim was selected to set off the colour of the wood. The buttons were also perfectly centered. . On my visit to the business, to drop off the piece and to collect it upon completion, I was greeted with lovely tea and a welcoming smile! I highly recommend using this company for any of your re-upholstery requirements - the work quality is exceptional! read more

We had four chairs re-upholstered and were very pleased with the quality of the work and the service we received. James is very professional and explained the process. Mom brings tea and we discussed the project. The whole facility appears to be immaculate. His dad checked the chairs initially to see if the chairs could be re-covered successfully. We left the chair and returned later with the other three. James loaded the chairs in my vehicle when they were done in about a weeks time. We would not hesitate to recommend this business if you want quality work. Although it is a little expensive, if you have good furniture to work with, it is well worth the expense. David P. read more

We are currently renovating our new home and wanted to get some stuff reupholstered before moving in. Got a sofa, 2 arm chairs and the dining room chairs done. The nice lady helped my wife pick out fabrics while I relaxed with a cup of coffee. Out of all the upholstery shops we checked out in the area, this place was the most professional. We were shown before and after pictures of their work which had a big hand in us going with them. I am more than happy with the work that was done and even happier that the wife is pleased. Quality work finished ahead of estimated time. Zero complaints. Finally I would like to mention how nice they all are! Excellent service. read more

We had 4 high bar chairs and 6 dining chairs reupholtered by James and his parents recently and they look amazing! Good as new, durable, and best of all, saving the environment from dumping more reusable and real wood furnitures in the garbage. Their kind of high quality of skills, specialty, and workmanship is very valuable in preserving the long term usage of furnitures and we hope that they will stay in business for many years to come. We would not hesitate to use their services again in the future or recommend them to anyone who cares about the environment and the real appreciation of furniture sustainablity. Lynn and Eddy Lee read more

Renovations are hard work. Contractors, sub-contractors, delays, cost overruns, etc - ad nauseum! On the positive side we found United Upholstery and the Lee family! They were incredibly responsive. They had a great selection of fabrics and ideas and the quality of work was absolutely outstanding. On top of all that their prices were extremely competitive and the turnaround time from start to finish was most impressive! I've actually signed up for Yelp because my wife and I were so impressed and I wanted to share our experience! read more

James and his family did a superb job of replacing the compacted down filling on my antique settee with high quality foam. What had been a pretty but not very comfortable sitting experience has been transformed into the most comfortable piece furniture I've ever owned. And the job was done quickly, courteously and exceptionally well. I phoned to describe what I needed on a Tuesday and it was ready to be picked up on Friday. Well worth the trip to New West! read more

This is a family run business and it is obvious from the moment you enter the store that they run the place with deep pride. They are friendly and attentive. We had a mid century style chair that needed to be reupholstered. They gave us great advice on picking the fabric and saving the foam They were obviously very experienced and knowledgable. They did a fabulous job and the piece looks great read more

A note to extend my sincere thanks for the amazing job that you did in providing me with such exceptional service with my windowseat cushion. From the fabric selection, to the follow up correspondence to the final product - your service was flawless and the cushion is as well! It looks fabulous in my room and was the finishing touch the room needed! Thank you so much! my highest recommendation!! read more

I cannot say enough about the service we received from United Upholstery and would like to thank them. We had 2 seats and a chair for our kitchen nook done. I give them 5 stars for their being courteous and professional, their excellent workmanship and very prompt service. I will recommend them to all of our friends. Ken & Midge Lowery Langley B.C. read more

I have an old set of dining chairs that were passed down to me. It took me until the horsehair started to come out of the seams to consider reupholstering them. The family at United took care of me and my chairs, helped me to pick out a fabric that I felt comfortable with, and gave my grandson some chocolate. Very friendly. read more

This family run business is just amazing. The service and the quality of the work is - bar none - the best you are going to find ! My husband is a designer and is very picky about craftsmanship. The end product here is top shelf. From now on there is no other choice for us than United !! read more

United Upholstery re-cushioned our tufted couch. They did an excellent job, the couch looks brand new again. It's a clean and tidy shop with a friendly attitude and great service. I have no hesitation in recommending this shop. It's a great find, well worth the drive from Vancouver! read more

We recently took our couches to United Upholstery. John , James and their team provided exceptional work. The couches looked stunning. The work was done in timely fashion. The workmanship was impeccable and the attention to detail showed that they take pride in their work. read more