It's been almost 30 years since I started getting travel help from Reji Philip. This was way before…read morehe started Global Travel Experts. My experience has always been above expectations. Whether it be a personal business trip, or a family vacation package, I'll call him to get me the best deal possible. So, for my travel needs, I'll not look to anyone else but Global Travel Experts and it's MD Reji Philip.

Global Travel Expert was amazing! They were patient, answered all my questions, and helped me…read morecustomize my trip perfectly. Their rates were great, and their commitment to customer satisfaction was outstanding. I'll definitely book with them again!

They were super helpful in helping me transfer my out of state license plate. It's more complicated…read morethan expected, and they helped to make it as easy as possible, considering all the steps. I also transferred my membership from another area. There is sometimes a delay in service because of the number of customers vs. the number of workers, but they have been helpful the few times I have been there.

Used to be great but service has been declining over the years. I've been with them 16 years. Last…read moreyear, I called for a tow and they never showed up. I ended up leaving and saw an alert that they were out at 3 am when they should've been out at 7pm. I would've been waiting all night! Today 1/22/25 was -4 out and my husband had a dead battery. Called them because we pay for the service after all. They told him they'd come out then reneged and said it was too cold for their techs to be out. Why pay for a service if you can't use it?

This is our go to for Airport Shuttle Service and all out other limo needs. Our drivers have…read morealways been professional, courtesy and on time. Reasonably prices, great value and great service!

It may seem ridiculous to have waited so long to write this review, but honestly my experience was…read moreso disappointing it's taken me a while to want to write anything here. I booked a 12 hour limo van for my 15 year wedding anniversary last December. Prior to booking we called the company and explained all of the places we planned to visit in New York City at Christmas time on a Saturday. We provided an itinerary that was detailed with addresses. The reason we booked through this company is because they assured us they could accommodate that itinerary and that they were experts at navigating the city. We also asked if there was any in vehicle entertainment to play movies, which they told us they did via DVD player. When the driver arrived we asked for instructions for the video components. Unfortunately none of it worked. It was disappointing because they said they had this available, but we tried to brush it off. Our first stop on our trip was uptown around 75th street. I verified with the driver that he had all of the correct addresses, but as we neared the city I realized he was taken us in via the Holland Tunnel which is for travel downtown and far out of the way from where we needed to be. We had paid for tickets to an event at our first location. When he showed me his GPS he entered the wrong name of a location instead of entering the address we had provided. Unfortunately we missed out on our first stop, couldn't get a refund, and were stuck in traffic as he took a route that took us through midtown close to Broadway. Due to him going the wrong way we had to completely reconfigure our route and plan for the night. We had two stops planned after our first stop that we abandoned because of the intense delay. We decided to then go to Rockefeller Center. He dropped us off, and when we asked to be picked up he gave us a location that I immediately recognized would put us in intense levels of traffic. From when we asked him to pick us up, to when he did, was an hour. When I called him because this seemed like a grossly long delay, he snapped at me on the phone, was rude, and refused to give us further updates as to where he was. We stood in the cold waiting to be picked up. From there we had a location downtown. I can't emphasize this enough, he decided to drive down Times Square on a Saturday evening in December. We are very understanding and aware that NYC at Christmas is busy. But mistakes, the driver's demeanor, and the misleading agreements when we booked the trip could have been avoided. Anyone even remotely versed in driving in the city would have taken a different route. We missed the reservation we planned and had to contact the restaurant to see if they could accommodate us. This was an expensive evening, one in which my husband and I saved up for and chose to do because of the information given to us by the company. To be honest the vehicle felt rickety, and our driver when on the highway was in my opinion driving recklessly. Please avoid booking through this company. I never contacted them afterwards because I knew if they could mislead us so deeply before booking they wouldn't offer anything that could resolve the hundreds of dollars we spent and the ruined evening we had spent months planning. Of the 7 locations they told us they could easily get us to in 12 hours we went to a grand total of 3. We lost money on events we had prepaid for, truly this was an awful experience.

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

Justin was very friendly and great to work with. I was pleased to come here and make our purchase…read moreat Fretz RV.