Excellent and expedited service. Very knowledgeable. Got the recliner I wanted and it was delivered and set up 2 hours later.

Called before they opened and left a message about a serious pnemonia and a while recuperating was recommended to get nebulizer. As of noon, no reply. Called and front desk person said she hadn't checked messages. Really? Turns out they don't take Medicare for nebulizers even though nebulizers are covered under Medicare. Said they didn't get enough back from them. Cold attitude. No thanks:(( read more

I moved here in November, use a bi-pap machine and needed supplies. I visited my Dr and I selected Unity to provide supplies. I visited Unity, met with their Respitory Therapist and ordered a new mask. I told the Therapist that I had met my deductable for the year but he insisted hat I would have a $48. Copay. I paid the copay, ordered the mask and waited. After receiving the mask I went online and checked my insurance payment and sure enough, there was NO PATIENT RESPONSIBILITY. I called and was told to speak to Thomas who wasn't there. I called Thomas the next day and he told me I needed to speak to the new Therapist because the one that worked with me, no longer worked there. The Therapist was to call me the next day. After 3 days I called back and got hold of the Therapist. I told her Thomas said I needed to speak to her. She laughed and said she didn't deal with this and I needed to speak to the head of accounts and she would call me. I offered to fax her a copy of my EOB so she could give it to the lady I needed to speak to. I emailed a copy to her. It's been almost a week, and have not heard from them. I will call and engage tomorrow. It's clear that this place is in disarray. The staff does not know the insurance rules and their own responsibilities. I think the owner seriously should get someone in there that knows what they are doing. I just wat my $48. Back. Not a big deal but Zi want it back. I don't know if I will use them any longer for bipartisan supplies. There must be more efficient suppliers available in town (I hope). Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

My Doctor ordered a Nebulizer for me and my Insurance company used Care Centrix to find a medical supply company and they came up with Unity Medical as a local supplier , they had my bag ready for me with the equipment and asked me to sign the papers for insurance reimbursement when i went to there office. When i got home and opened the bag it was apparent the equipment was used and old. I called them to complain and they said my Blue Select insurance did not say specifically that my equipment had to be new!!!! So they charged my insurance company for new equipment prices and gave me old used equipment !!! Very Sleazy Company !!! I was given old, used equipment that they charged new equipment prices for. I should have know when they hurried me to sign papers and had the equipment already bagged up and never offered to show me how to use it that something was up. Like the old saying "Buyer Beware" Who would have thought such a thing could happen, and then they were nasty with me to boot!!! read more

I have emphysema, and after using oxygen for the past 7 months, and doing nothing but compliment this company --- to my general practitioner doctor, my pulmonary doctor, nurses and everyone else --- Unity Medical has hired someone new (DIANNE), who says she's now going to limit me to 6 bottles of oxygen per week. ( I've been using 16-24 bottles per week). She wants me to use only the oxygen concentrator when I'm home, using 70 feet of tubing. I told her this would not be practical --- I'll be tripping over the tubing, my wife and even my dog will be tripping on it (every time someone trips on it, I have the nebula ripped from my face --- not pleasant). She does NOT care. She says I am costing HER money, and that SHE is going to limit me to the 6 bottles a week. One of the few things I can still do around the house is cut the grass (using a lawn tractor). That takes 2 bottles. In the summer, in Florida, the grass needs to be cut 2-3 times per week. So, she's giving me enough oxygen to cut the grass --- after that I guess I'm supposed to use the concentrator in bed, then get up in the morning and sit next to the concentrator until it's time to go back to bed. I want more out of what's left of my life than laying in bed and sitting in a chair next to the bed (oh, and cutting the grass, using the 6 bottles this woman will allow me). When I've explained this to DIANNE, she reiterates --- YOU'RE COSTING ME MONEY, AND THAT HAS TO STOP. I am looking for a new provider, and by the time this is published, I'm sure to be using a different company --- BUT be forewarned, Unity Medical is fine when you're using very little oxygen (and their profits are looking good), BUT when your disease gets worse, and you need more oxygen --- they want NOTHING to do with you !!! Unity Medical, in Port Charlotte, is a TERRIBLE company to deal with. Their customer service is an insult. They SHOULD NOT be an approved provider by Blue Cross, Carecentrix, Medicare or anyone else !!! There are plenty of providers in the area. Avoid using Unity Medical, at all cost. read more