I set up an appointment for my son who has been sick all week on my only day off of the week they call me bright and early at 7 AM pretty much recommending that I rescheduled to someone else because they don't want to see him unless he is going to be coming there on a regular basis. I set up the appointment on unity health website and I said it for a location that I'm not familiar with because all the other ones are booked out. The last thing I want to do on my only day off of the week is go to a walk in and sit for ever waiting. The first person that called to confirm our appointment recommended that we reschedule I pretty much got upset and ask them if they were going to see my son or not they told me yes and that they would see us at three then five minutes later another employee calls back and is trying to get us to reschedule somewhere else then they're trying to make me talk to the supervisor to get me to change my appointment because I don't want too. This is the only location that has ever told me that they are not going to see my son when the other ones are booked read more

Martin Krohn is an absolute waste of time as a psychiatrist. I don't know what type of patient or issues he's supposed to specialize in, but if you have anything above a hang nail, you'd be better off getting a bag of nickels and going to Lucy Van Pelt (Charlie Brown). This is a professional opinion only. He could be a nice person, but he definitely needs some real world experience in how to help people with mental issues. Dr Gucfa, who is in the same practice, is supposed to be very good. We were referred to him by other medical professionals. But since we saw Krohn first (appointment times for Gucfa were over a month out but Krohn had time available any day {now we know why} we weren't allowed to change. It's difficult enough to ask for mental help. This makes it feel even more hopeless when you go to someone who can't provide help or hope. read more

My friend went there and the sitter left for an hour , the nurse call button wasn't available. Wasn't given water and was given very little food. read more

Dr. Krohn is a very patient and understanding doctor he listens and shows compassion.He has helped me through some very difficult times and still is. I've been seeing him for over two years and I've seen progression with my mental health. All medications can't cure your symptoms but the right ones definitely can help. I appreciate his hard work and efforts. Thank you. read more

PEORIA OFFICE: I have not gotten anything meaningful from any of my visits here, but that is not my major complaint - I travel for work and will oftentimes i have to move an appointment, I never no-show, i always call ahead if i get called away for work and will be unable to attend. This last time was the final straw. i called the day before to let them know i could not make the scheduled appointment time and would reschedule the following week. The day of the appointment i received a very hostile call from the office stating that i missed my appointment, I alerted them that i called the day before to cancel and that said i would reschedule. A couple days later i got a letter in the mail stating i missed an appointment and if i wanted to continue as a patient there i needed to call them asap. I called the office and told the woman that i had had called to cancel and that i had told them i would reschedule when i knew my schedule and asked why they would be calling me and sending letters, she said she was new, this has happened twice though....i told her i was done with this nonsense and to remove me from their schedule i would not be returning (i was not getting a benefit anyway except a prescription for sleep - and my insurance co was getting soaked) two days later i got another nasty letter from the office saying that i had missed numerous appointments without notice and they are refusing future treatment and if i chose to continue treatment i would have to do so elsewhere...I told them I was no longer wanting to continue with them and they sent me that letter, as a final - what? This is the most poorly orchestrated mismanaged office I have ever ran across while dealing with a health care facility. It feels as if they chose to engage in targeted harassment of their patients because they cannot communicate within the office. It is am embarrassment to the unity point name. read more