If I have an option, I would give zero star because they don't deserve any stars. The guy Sean…read morewasted my time but did not do a proper job. They don't care about customers and don't do a proper job.

I have taken my vehicle here a couple of times for insurance work. The work they do is top-notch…read moreand the staff is great. Interesting story. Currently, my truck is there as it would not start considering it is -40 out. However, the staff towed my truck into the shop and plugged it in after trying to boost it a few times. They DID NOT have to do this, but this just shows their character. They will go above and beyond to help people out, not because they are just a business and want to please the customer (which they do), but because they are simply a great team of people.

The worst experience here. Guy is lazy, dishonest and expensive. What fixes he did were sloppy and…read moresoon failed. I believe he charged me 1000 extra more then he should have for unnecessary work. Another mechanic had to fix what he could not which was a drive line issue.

My Honda Pilot was towed almost an hour in rush hour to Mac's at the end of the day. He was…read morerecommended to me by Don next door at 41st Auto. Tony stayed late and came in early the next day to replace my alternator and clean things up to get me back in the road the next day. He was friendly and fair and genuinely helpful.

I have been going to Back in the Saddle for many years, with multiple vehicles, and have nothing…read morebut great things to say about the work and service. They let me know what all the issues with my vehicle are and also let me know which ones are urgent/important so I can decide if/how I want to spend my money. They could take advantage of my lack of knowledge about vehicles, and instead they take the time to share their knowledge with me. (update: I have no idea why Yelp is showing me as being in Ontario, I have never lived there)

Excellent experience.They did a brake job .After,there was a problem with the abs system. They…read morereplaced entire hub because it MIGHT have been their fault,around $600 job. They did not charge me anything ! Know anywhere else like that ? I have been going there for years,and this is why.

Husband got tires mounted and balanced from here and within 5 days all 4 tires went flat. Something…read morewas clearly not done properly which resulted in needing to then pay another shop to get them done correctly as we live 1.5 hours away. Not impressed at all with this service!!!!

Jody has been fixing our tires (and repairing our vehicles) for the last 25 years or so. When we…read morefirst starting going to him, his shop was on Edmonton Trail. Always good service at a reasonable price. Today was for mounting new tires and brake work. We {Luisa and me) really like him, and recommend him to our friends and relatives. If you're shopping for tires, I would suggest you get a quote from him. Seems like his price for the exact same tire is the same or lower than other places. Thank-you, Michael Wright

This review is long overdue…read more I've had to take my vehicle in twice over the last few years and received fantastic and speedy service both times. Guenther is knowledgeable and can fix your metallic baby. James Autobody specializes in all vehicles' Body Work, Car Detailing and Windshield/Glass Services.

This repair job happened in the NW shop of Simplicity Car Care. My 2006 Honda CRV-SE had a…read morecollision last August 23. The repair required replacement of the following, passenger front fender, black textured bumper cover, fog lights, passenger side headlight and the aircon condenser needs replacement. The frame of the passenger headlight needs alignment as well as the passenger fender bracket. The repair was started Sept 15 and I picked up the car Sept 23. I paid $ 1,068 for the labor and materials but I supplied the original condenser, passenger Fender, fog lights and DOT stamped textured black bumper cover. Upon inspection at home I found the following defects: the repaired frame was not fully painted and showed chipped-off paint, The bumper support was not painted, there was a missing 10mm bolt on the fender that why it was rattling, the 2 fog light holes that were badly cut that the bumper cover was damaged, The spot welding that was supposed to be done on the headlight frame was neglected. The owner and staff of the NW branch refused to repair the vehicle according to the owner's manual specification and said that I should supply original parts. I supplied parts that are considered original as per T and T Honda based on the DOT stamp of approval. The bumper cover was also misaligned on the passenger side because the headlight frame was off. I asked for a 2nd repair job last Nov 23 and was granted to bring the car back but they will not replace the damaged black textured bumper but repair and paint all the deep scratches at my cost which is dumb and absurd and inconsiderate. I mentioned to Sarah that I will bring this up to the small claims court but declined to do it since the cost is not too high and just wanted to get back or refund $402 for the unfinished job on the CRV. Sarah and their management never contacted me again. Maybe they think it was over. I used the help of my son to finally fix the unfinished job and bought spray paint cans to finish the job and seal off the cracked paint on the bumper guard and frames. This review is looking pretty epic and it's nice and awesome for customers to know the bad experiences of past customers so that new customers will know what to look out for and evaluate the shop for expertise. We customers pay good money that we have worked for and we just want equal service for the best repair job possible. I was told by Sarah that they will refer this case to the lawyers and owner and find a solution but they never made contact since Dec 23. This is a bad shop and should be avoided if possible. When I picked up my car last Sept 23 I came across a customer who was also dissatisfied with the repair on his Hyundai car and told me that he will never go back to the shop and will look elsewhere. I will not likely recommend this shop to my friends and relatives or to anyone who wants a quality repair. The mechanic is a pain to explain things on what to do because he does not do a good job. I will negotiate to get back $402 for the repair that was not done since I spent time and materials to repair the CRV in my garage. Now all are aligned, painted and running smoothly without any rattling sound and vibration. The mechanic said that it was the slightly dented radiator that was rattling. If fact it was the fender with a missing bolt. I will also report this incident to The Personal Insurance Company for a poor job done on my CRV. This is an Epic Review. Finally the black bumper cover and headlight are aligned and all cracked paint are sealed. Again the replacement parts installed were certified by Honda dealership for an old model where original parts are hard to find. I brought my own parts as negotiated with simplicity and they agreed without any hesitance to install them and later they complained that they cannot align the bumper and headlight. But because I was the first owner of the 2006 CRV, I was able to align the fender, bumper and headlight properly. I have deep regrets after bringing the vehicle to their NW shop and wasted my hard earned money. Henry the shop owner insulted me by asking if this old 2006 Honda CRV is worth restoring. As a customer this will make you feel belittled.

Family member was told that they would need over $1k worth of maintenance work on their vehicle. I…read moretook their vehicle to a group of friends that are professional mechanics/former service techs. They all told me that absolutely none of the work needed to be done and that the vehicle was completely current in maintenance needs. Can't believe they tried to scam someone so blatantly. Trying to convince them to go to the BBB but they are worried about having their name out there (hence my review).

Absolutely everything, they are all very personable and very professional and very welcoming with…read moregreat prices and there knowledge and no how is beyond compare !

Dave and Dan are absolutely delightful guys. Top tier work, but reasonably priced…read more They have helped me with multiple vehicles over the years and always shoot me straight.

These guys are always going out of their way to make sure the customer is satisfied. They always…read morego above and beyond to make sure a job well done. I would always take my vehicle there and recommend my family and friends as well. thank you Dave and Dan

Been going here for all my repairs for over 5 years…read more Service is always top notch. The only place we get our oil changed or repairs done. Cant beat the seasonal tire service with storage for added convince. Won't be going anywhere else anytime soon.

I recently took my auto to CN for the first time to deal with what I thought was an overheating…read moreproblem and to do some regular maintenance. Alex solved the problem in minutes. I found the service there to be courteous, honest, fast and reasonably priced. I would not hesitate to take my auto there again.