AMAZING SERVICE. Quentin offered excellent customer service...offered options, listened to…read morequestions and provided concise and great answers.

I had to have a QR code scanned to get a return label for some merchandise I was returning. One of…read morethe staff approached me immediately, helped me do the scan, printed the label, and said he would take it from there. I only had to spend a few minutes there because of this great service. I would definitely return to this location.

I had a wonderful time at the UPS Store. Great customer service and very friendly and quick. Amixa…read moreand Ketam were awesome!!!

I had one of the worst customer service experiences I've ever witnessed at the UPS Store on Outlet…read moreDrive Silver Spring Md. A young customer, maybe 16 years old, was trying to ship a package. Instead of helping him, the employee Om repeatedly pressured him to buy insurance. The kid said no several times, yet Om kept pushing. Then Amixa, who I later learned is the manager, joined in and also tried to pressure him. At that point, I stepped in and told them to stop badgering him. Their response was unbelievable. Om told me to "mind my business," and the manager actually told me to "shut up" loudly, in front of a store full of customers. Instead of deescalating or helping the long line of people waiting, they continued arguing, insulting me, and eventually told me I was "not welcome" in the store. All because I spoke up for a minor who was being pressured into a purchase he clearly didn't want. This is completely unacceptable behavior from any employee, let alone a manager. Pressuring a child, insulting customers, and escalating a situation they created is not how a business should operate. I hope UPS corporate takes this seriously, because this location clearly has a major professionalism problem.

This is another place I enjoy . Its a officer, School supplies and computer supply store in the…read moreGlenmont Shopping Center off the corner of Layhill Road and Georgia Avenue . I gently put in a resume to desperately seeking jobs. I hadn't been there snce the pandemic. Its my first time back in a long while. This place has a huge parking area. As you walk inside you see so many iasles of various things , Laptops , Computers for sale . They hsve a copy machine area but the prices are various in nature depending how much you can pay . They have iasks for writing utensils , notebooks , Spiral notebook folders , Date books , Computer room Chairs To computer paper, To Journals staples for staples, To printers fr sale to printer inks and more . They sell batteries at various prices to poer up keyboads and more.. they have so many ither things there like school supplies for kids for what They need from elementary school kids to high school and college kids . Which makes things easier fir them to be ready . This place offers memberships to ong term patrons . That way customers get certain special discounts there . When people need help with technical assistance staples responds to people's needs immediately . I love the customer service this place provides and the knowledge what customers need and get it for them. They have great staff and management here . Im hoping they give me a chance for jobs there soneday . I want a place I can feel comfortable in and call home . If you love this place as I do , This lace is for you . We all look forward to seeing you all there very soon . Please people bri g back your patronage back rl stales to give them your business again . Im willing .iwant thr job there without being judged or used bad politics against without seeing what I can do ss a great asset to them . I hope they give me a chance .

Update: After I wrote this review. I knew that I could not let it go (it took me years to learn…read moreto stop letting companies "keep" my money when I was given the runaround). I contacted BBB, but the response from Staples was the same and I kept having to respond or my case would be closed. So I sat and thought about everything and finally decided that I would contact Office of Consumer Protection for my county. Thank you Attorney General!! (I am SO grateful to the Office of Consumer Protection, Attorney General's Office.) I reached out to OCP, provided my evidence and the AG reached out to the parties in my story. On July 16th, Amazon contacted me with notification that my $89.49 would be returned to me. To all that may read this. This is my story, my opinion and facts as it relates to me. If you find yourself in a similar situation, and you feel all Hope is lost. Do NOT give up. Just remember to have all your documentation, and present your evidence. Me, I have learned from my own personal experience. I will only use companies that provide me with a tracking number. No matter what they say to me. No tracking number, my item(s) will NOT be left. End of story! The only thing I hope with regard to staples is that they WILL amend the way they do things and provide the consumers with a tracking number. All of this would have been avoided.

I showed up a half an hour before they were closing, and the guy literally turned the open sign to…read moreclosed as we were walking up to the door. (He saw us and talked to us through the glass) You think because they were closing a half an hour early, and there was customers at the door.. you would let them in. Nope! this guy told us he was closing. Horrible staff. I looked through the window since we couldn't go in and it definitely looked like a corner store in dc. If you want to get tobacco or fake purses this is your place to go to, but for mailing packages, I don't think so. They charge too much. You'd be better off going straight to the company that you're using. There's a FedEx and a UPS literally four minutes around the corner. Don't waste your time with this place and save yourself some money, and time

This place is small but very complete in a sense if their service…read more They provide all kind of services from fax, email, print,key copy, parcel, usps, fedex,private mail box amd so much more, extremly handsy when you have paper work and dont have the equipment . Their price is also pretty good a little to the expansive side but totally worth it since they get things done in no time. Highly recommend this place

Would most definitely do business with this printer anytime. Everyone was very friendly, printed…read moreeverything on time and colors looked amazing! Randy helped me out in a bind, and also referred other sources to me for clothing manufacturers in which I wasn't able to find myself. Anything you want, have trouble with or need questions for, this is the place to have it done. My parents have done business with this man for over 30 years, and I'm proud to know and do business with this man as well.

Just, the best. I came in with a request for 3 different design and print jobs, about 350 color…read morehigh quality prints for each, and with a 2 day turnaround for my wedding. They designed all 3 items beautifully (my only direction was our wedding colors), sent me flawless proofs, and had them printed, cut, and ready in 24 hours. They were super accommodating, went above and beyond my expectations, and I'm telling everyone who will listen about how fantastic they are.

Exemplary communication, service and quality! Would definitely use them in the future and highly…read morerecommend them for your printing needs.

Went a while back. Merchandise came out amazing, service was amazing. Highly recommend, will be…read moregoing back.

Rick and staff were amazing. They handled the signage, decals for our barstools and mural wall…read more What magnificent work, professionalism and pricing. We will definitely use their services again. See for yourself!!

We used them for a decal on our glass door and a stand alone sign as well. They were great to work…read morewith, wonderfully priced, friendly, and quick. Multiple people in our office space have used them and we keep recommending them. Thanks, SpeedPro!