- Chair fell apart while we were sitting in it. It had no screws. Sustained injuries…read more - Broken toilet, we had to walk to a restaurant to use their bathroom. - Locked out of the apartment at night. Had to ask a neighbor for help. - Not even a one dollar discount offered. - If we had the energy, we would sue them.

Vacation Inn has some gorgeous properties, and my personal favorite being the Hillside property…read more And the customer service is top-notch. Special shout-out to Mariale for always making sure every stay is lovely!

Stunning properties in prime Joshua tree location, this company really made our family vacation…read moresimply magical. They offered great recommendations, had responsive concierge and had all the amnesties of a luxury hotel in my private villa. The details of the property and responsiveness to my team were exceptional. Thank you for everything!

One of the worst rental experiences I've ever had on Airbnb. Don't be fooled by the photos--if…read moreanything goes wrong, expect extremely poor and unreasonable customer service. Do not rent any of their Joshua Tree properties during the winter. The risk is simply too high. When we arrived on New Year's Eve, the electricity was out for five hours (which we understood was out of their control), but it shut off again the next morning. On top of that, there was an active ceiling leak dripping water while using the restroom. Things only got worse. For most of the remainder of our stay, the water heater was completely out--no hot showers in freezing temperatures. The hot tub, which we were charged an extra fee to use, didn't work either due to the water heater issue. The dryer was also broken. These issues essentially ruined my fiancée's trip and our close friend's birthday celebration. The most disappointing part, however, was their complete lack of empathy or professionalism when trying to resolve the situation. Communicating with them was exhausting and emotionally draining. It's hard to justify paying in full for a "luxury" property when there was no hot water for nearly two days, intermittent power outages, active leaks, and paid amenities that didn't function as advertised. They eventually issued a standard 30% refund, but considering legitimate issues affected more than two-thirds of our stay, it felt insufficient and unfair. We didn't expect a full refund--only a reasonable, prorated adjustment for the hours the home and amenities were unusable. It took multiple calls, emails, and documentation just to get a response, and even then, they showed no interest in making a fair compromise. If this is how they treat guests when serious problems arise, I strongly recommend looking elsewhere. There are plenty of better options out there. Ask yourself if you want to risk being stranded in the middle of nowhere dealing with a company like this when things go wrong. I certainly won't again.

Katy is amazing at managing all of my properties and I am grateful to be working with her. She goes…read moreabove and beyond and has even helped with getting the right furniture and decor. She responds quickly and handles all my inquiries. I have zero complaints and I am very satisfied with the service I am getting from Katy. I would definitely refer her to my friends.

I have nothing but praises for Katy. She is very competent and professional. I am impressed by how…read moreeasy she is to reach and how quickly she responds. I am completely satisfied and my issues are always addressed in a timely manner. She really is the best!!!

It would be hard to express all that is wonderful about this place, there's just too much to…read moremention. The best host and location we've ever had the pleasure of being a part of. Our Bulldogs didn't want to leave and neither did we. Don't miss this one if you have the option... Georgia is a person of magic and nothing but a giver. We may have found the most amazing VRBO but the true gift of the trip was meeting and being hosted by such a special human. She's also incredibly logical, level headed and generous as hell as a host. She's the best yet.

We were looking for a unique venue for our November wedding. We knew we wanted it to be outdoors…read moreand a place for both a reception and the ceremony so that our guests wouldn't have to travel between the two. The Enchanted Manor was the first place we looked at and we both felt that it was the right fit. Georgia has created a little oasis in her back yard that we felt fit our vibe - lowkey, but classy. We had booked originally for approximately 60 guests, however once all the pieces fell into place we were closer to 50. Unfortunately our guest count dropped below 50 just after our window to let Georgia know, but she was kind enough to offer us the price difference. We applied that balance towards renting some heaters and lighting the fire pits as the weather got colder than anticipated, as well as to handling the trash. (Pay attention to the contract, you are responsible for removing trash or there is a fee.) One thing I didn't realize before booking was that there is space for a kitchen, but it needs to be built out for your event, so make sure you consider that into any costs. Georgia was really helpful and responsive to all of our questions (we had so many) and anything that we couldn't do she had very reasonable reasons. (For example, at one point I thought I'd like confetti, but she explained why she doesn't allow that on her property which made total sense!) The weeks before I became worried that there wasn't enough decor, so we bought some items that we ended up returning. Once the rentals arrived, combined with the lighting, everything was beautiful as it was. Though there is excellent lighting, I would recommend watching your step as we did have a few tripping incidents (that were not alcohol fueled in some cases) as the ground changed. It was more due to the way things were spaced and we'd have to make sure to look down as we stepped around things, but we managed to survive. We've started to see some photos and everything looked beautiful; it was a romantic but relaxed vibe which was just what we wanted. I worried it wouldn't feel like a wedding, but it did. Georgia was a gracious host, our guests enjoyed her home (we made sure to tell them that they could rent it as well for an overnight getaway) and we can't wait to start reading her book. She gave us the sweetest compliment after, saying how kind our guests were and how that spoke to who my husband and I were as well. We stayed in touch after the wedding and I hope we meet again in the future for events or just a dinner to hear of her adventures! PS - her cats were big hits all around, too!

As a luxury real estate agent in Los Angeles, my clients' satisfaction is paramount. That's why I…read moreconfidently entrust The Proper Group with my real estate investor clients who are looking into Airbnb / short-term rentals. From pre-sale consultations to post-purchase support, The Proper Group goes above and beyond to ensure a seamless and successful journey. Their expertise in advising on renovations, connecting with top designers, and maximizing short-term rental profits on platforms like Airbnb is unparalleled. With The Proper Group by my side, I can rest easy knowing that my clients are in capable hands. Their dedication to excellence and personalized approach make them the perfect partner for any real estate investor looking to maximize their returns while enjoying a stress-free experience. I highly recommend The Proper Group to fellow real estate agents and investors seeking exceptional service and results.

The Proper Group helped us transform our home into a luxury rental effortlessly. Phenomenal…read moreservice, stellar design sense, consistent 5-star reviews. A dream partnership! Their attention to detail and seamless management exceed all expectations.

My husband, teenage daughter, and I spent 5 days in this house and it was impeccable. The house was…read morefabulous, the service even better, and the location made it easy to get to some fun places. Highly recommend!

Beautiful home! Exactly what my husband and 3 teenage kids were looking for. Centrally located,…read morebeautifully furnished and service was proactive and impeccable. Do not hesitate to book this property - you will have an amazing vacation

I'd rate 0 stars if I could! This place totally sucked! They advertised king size bed but just…read morepushed to twin beds together! The home was not as it sowed on the photos, I have bad allergies and made sure to ask about the homes ac and ventilation before booking, I was assured they used hypo filters and that the ac was regularly serviced. What a lie! Not only did the ac stop working during my stay but when the hvac guy came to fix it he showed me the filter dated 2012 and it was disgusting. They were unable to repair ac and the host couldn't have cared less told me to "deal with it" I hope to prevent anyone from experiencing such a horrible stay! I ended up leaving and going to a cheap motel which was at least clean with ac. Don't waste your money booking a rental with them!

I absolutely do not recommend Apollo getaways or their homes. From July 13th-16th I stayed at their…read morelisting on Dorothy drive in Glendale CA and had nothing but issues. It's clear the house was purchased for the intent of doing short term rentals (airbnb VRBO etc) with no renovations and very little invested. The home was old, unsecured, had mold and the hot water didn't work for showers or for the pool / spa we payed extra for. During our stay I contacted Apollo getaways regarding our concerns and the only response I would received stated they would reach out to their partner and see what they could do to fix the issue and then ghost me. Upon leaving the rental I cleaned the home and started a load of dishes even though it wasn't requested. I've attached the messages where the host thanked me for cleaning and said they hoped to see us again. It wasn't until we requested a refund for the pool/ spa heating that didn't work that they changed their tune and proceeded to leave me a bad review claiming I left the home a mess and with soiled linens. Not only is this inaccurate but I always take photos before and after I leave a property just incase there's any dishonest hosts who want to make inaccurate claims. I've attached the photos (which are dated and time stamped) of how I left the home for you to see there's not a single mess, no destroyed linens and no "accidents". The bottom line I've learned from this experience is that Apollo Getaways lacks integrity in their listings, communications and reviews therefore I wouldn't recommend working with or renting from this company.

A GREAT HOME IN A PERFECT LOCATION. Jun 2017…read more From the start we had incredible service and professionalism provided by LA Guest Suites. It was great having such a responsive team standing by to take care of a few tiny minor glitches that were done quickly and perfectly. For the home, having rented over a dozen homes in the LA area...and a good share elsewhere, this lovely home has become our absolute favorite. It was the perfect size for our family (2 adults and 2 teens), providing all of us with enough room to have our own space, and spacious enough in common areas to enjoy watching a movie, playing board games, and having dinners. The space was light and bright, really well-furnished, and the gorgeous walk-in closet made me want one at home. We fell in love with this part of town, strolling Robertson and Melrose were a breeze. Great restaurants, shopping, everything was pretty fabulous. Though the kitchen was not as well-stocked as other rentals, that was such a minor point. All in all, this was a great 2 weeks and we're eager to return to West Hollywood.

From the owner: Los Angeles Guest Suites offers private Los Angeles holiday apartments rentals throughout the…read moregreater Los Angeles Metro area and Southern California. Los Angeles is the mecca of sunshine and welcomes the weariest of travelers with clear views, sunny days and cool nights. There are many accommodation options available at Los Angeles Guest Suites. As an alternative to hotels we offer short term furnished apartment rentals in Los Angeles. Short term rentals are cost effective while giving you more comfort and privacy. At Los Angeles Guest Suites we make it easy for you to secure your home from home. We have 100's of different rental locations in Los Angeles for you to choose from. Whether you are looking for short term or long term options, we have them all. Check out our filters that can help you find exactly what you want, in terms of the number of bedrooms, the kind of facilities you need, the services offered and so on. It only takes a few minutes to process your booking.

My friends and I were looking for a staycation and found Delmont Villas. We rented the one in…read moreHollywood Hills and had an amazing stay. The house was stunning with high-end amenities, great outdoor space, and views. We were really happy with customer service as they helped quickly and answered any questions we had. Highly recommend booking with them!

I saw this company on Airbnb and wanted to give them a try. I rented a place in Beverly Hills for…read moremy family's vacation and all went great, the staff was helpful and getting into the house was simple, we had a pool heating issue on the second day but they sent the pool man right away and resolved it smoothly, overall great stay and will be back again for sure!