I regret that this has taken me so long to do. But FINALLY, I am writing this…read more On 9/4/2025 I had a horrific fall. My husband called 911 and although I was in agony I was aware how great the ambulance people were: Amazing, and once we go to Stony Brook U Hospital everyone was terrific. I asked people their names but sorry to say I can't remember them. I will say PA Kathryn Walton was amazing. She did an awesome job stitching up my laceration, and she was so kind, professional and comforting. Dr. Brian McMahon was THE NICEST doctor! He took such great care of me. He was so considerate and I knew I was in great hands. I can't say enough wonderful things about these two physicians. Additionally, Everyone I came into contact with was amazing........nurses, aids, transport people, Xray and Cat Scan techs. I had a very long recovery, and thought about how fortunate I was to get the exceptional care that I did from all these people. God bless them, and Thank you to all of them. This was an experience I will long remember, especially because of the care I received.

This is a strange and disappointing facade of a university teaching hospital. I feel bad for the…read moretrainees who come here thinking they are learning/giving #1 care. I feel bad for the patients who think they are getting #1 care here and don't know that there is better. If it's your only choice bc you couldn't get into a better residency, I'm so sorry - the match is rough. Or as a patient, if you live in the beautiful Three Village area and need to come here, I hope you have a simple illness, like an uncomplicated pneumonia. Otherwise, it would be in your best interest to receive care elsewhere where the physicians are more curious and strive for better quality care from the top down. One recc, if you have a loved one who is hospitalized for more than three days, get the monthly parking pass. In order of satisfaction from top to bottom - elevator system - concessions on first floor like Starbucks - first floor entrance security people - monthly parking pass available - case managers - neurosurgery team - nurses aids/sitters - ED resident - food ordering system - nutritionist - first floor check in clerk - attending hospitalists - GI team - Radiology support - Electronic medical system Good luck! You will need it.

the nurses make fun of all the patients after they leave!!!! twice so far I have experienced this.read more

This hospital has pretty good staff who work here! I been in this hospital twice in the last 5…read moremonths and also been in the medical pretty often! I got a lot out of being there! Although I had to go to 2 other hospitals as well I got a lot from being there! I want to thank all the staff who work there especially Mr Russell the rec therapist!

Well I don't think I should go back here have 103.5. temp the one dr was gonna admit ne but the…read moreother when said nothing wrong so then why the high fever

One of the greatest Hospitals in History…read more Renovated Ed. Top tier work performance Next level doctrines. Marvelous work ethic. Quality tools and machines. Excellent patient care. Quality lab on site The Golden coin in a treasure chest of hospitals Engagement 100% Social Workers 100% Educator A+ Evsh Leapfrog A+ The Best of All They hire people of all backgrounds, creeds No judgement zone Press Gahney Epic Medication zip lined Sharpies pick up drop offs Security & Vip parking Treated like Gold

I had an exceptional experience lately with a Knee Arthroscopy surgery at this Hospital…read more The process was well defined and all of the Staff from the Pre-surgical testing team all the way to the Or Staff were cheerful and highly motivated. Excellent bedside manner. I highly recommend having any procedure at this hospital.

I was in St. Charles Hospital with Covid in January of 2021 for five days. I can't write the…read moredetails of what happened to me because it's being investigated but it was the worst experience of my life. It's an experience that took me five years to talk about because of how traumatic it was. The treatment I received by the ER staff could be compared to a horror movie. I would rather die than be treated by St. Charles again...that's the level of bad I'm talking about. I can't believe such sadistic people work in Healthcare. That's a thought that keeps me up at night. I would never say that every doctor and nurse at St. Charles is bad. I'm sure a lot of caring people work there but not the people who treated me. I know a lot of people in Healthcare and I respect them and admire the work they do but that was not my experience at St. Charles. I don't know who is responsible for hiring but they need to re think their choices! Hands down the worst experience of my 57 years on this earth. Go to St. Charles ER at your own risk. Don't say you weren't warned!

The emergency room at St. Catherine of Sienna is the worst. Should you ever have an emergency and…read moreneed to be seen, stay far away from this hospital! Sat in the waiting room for 1/2 hour with no other patients in sight. Was taken to a cubicle to see a doctor and waited for 2-1/2 hours with not a doctor coming to check if your dead or alive. I can understand there are other patients that need to be seen also, but have some kind of communication. Left us there and never even checked on us. Literally, only person that came by was the cleaning guy sweeping the floor and actually made me lift my feet so he could clean. Seriously??? Wound up walking out at 1:30 in the morning without ever being seen. Horrible place.

NON EXISTENT type of care. Waited 3 WHOLE HOURS in the emergency room WITHOUT BEING SEEN. i left,…read moreand went to an entirely different hospital. DO NOT COME HERE. St. Catherine's needs to have their accreditation revoked and shut down. the employees and "healthcare professionals" are milking the clock, not actually providing care.

Simply wanted to pay a bill online. It looks like I need to be a doctor to do that . When I have an…read moreaccount number , why do I need to select if my doctor was specialized in this or that, his last name that and if he was a physicial or surgeon...total waste of time

Whoever answers the phone name Alexandria (for scheduling) may have been one of the rudest people I…read morehave ever met in my life. She shouldn't be dealing with clients and is extremely rude. I've been going to stony brook for years and have never come across anyone this rude and disrespectful.

Heather Hines should not be in the medical field at all!! She screamed my lab results and my full…read morename throughout the office repeatedly in front of patients and all her staff! She is a disgrace to all nurses and a menace to provider/patient confidentiality!! HIPAA means Nothing to her at all!

My Brother unfortunately had Brain Surgery therE back in Nov.2019. At the time, the hospital…read moreappeared very cold and impersonal. That is, key personnel of the Staff....they were NON-EXISTENT....Patient Advocacy, Social Work....the Nurses in Recovery and my Brothers Room were tremendous. Today, I called twice, left 2 different messages as we still need help setting up a Patient Portal....no response....no concern....no CARE....GO ELSEWHERE!

I was a patient at the Patchogue office for many many years and was treated by Sanjeev Jain for…read moresomething that as it turns out, I did not have. I was expecting to die fairly soon, I moved to Arizona to be with my son and daughter-in-law to die. I did find a new doctor at the Mayo Clinic who found my NY diagnosis was a bunch of bulls**t. I had been diagnosed with an incurable blood cancer, the treatment was basically blood transfusions, I was prescribed a medication (Danazol) which caused paralysis in my legs, hospitalization for 3 months, then rehab for 4 month, I had to learn to walk again. My doctor in Arizona diagnosed me with kidney failure, started me on dialysis and immediately I began to feel better, before this diagnosis I was in a wheelchair because I was too weak to walk, couldn't drive, it was hell. After the new diagnosis my life changed significantly. Please, get a second opinion before taking Dr. Jain's word as final or I would actually tell you to find a different doctor and still get a second opinion

The office is clean & organized, staff & Dr. Galeas was friendly. My GP sent me here as a…read moreprecaution. Gave them my insurance info. After my $50 copay, I received a bill for $23.95. Their office couldn't explain it, & billing sent me back to the office for the Dr to explain. While waiting for the office to call me back, I received yet another bill, now for $123.06! Something is up with their billing/coding department that needs to be reevaluated. My insurance is pretty straightforward & I'm not sure how one could screw it up. People going to this office type, especially, have enough to worry about. Patients shouldn't have to babysit their billing department to make sure they do their job properly. So to relieve the stress of dealing with NY Blood, I called my insurance company. The agent called on my behalf & made them fix their issues. I'm hopeful that they corrected their mistakes fingers crossed. So that's my suggestion, get your insurance company involved, or go elsewhere.

Granted her wait times are long, but she explains that she is the only doctor in her office when…read moreyou first agree to see her. She delivered my first and if she was still delivering babies, I would have went back to her for my second. She has a very warm and friendly bedside manner compared to most of the obgyns that I have seen, and therefore I will be returning to her for my regular visits.

HORRENDOUS FRONT OFFICE! This is a review of her office and…read morereceptionist as well as thoughts about the doctor. Today, I called the office to see if I could get an appointment for my daughter who is experiencing a lot of discomfort and cramping and had been in this condition for about a week. My regular doctor in CT was on vacation and the receptionist there, after listening to what the problem was, recommended a doctor in Bronxville that she uses personally. I called and spoke to the receptionist, explained fully that my daughter had a hormone inplant in her arm for over a year with no issue, however, that in the past week, had been in discomfort and that before we get her back to school, I wanted to have her see the doctor to rule anything alarming. After a big wait time, I was informed that they wanted to speak with my daughter before confirming an appointment as she is over 18. Okay, I get that, however, I needed to know if there was a chance to come in and get seen so that my daughter doesn't get her hopes up and then doesn't get to see anyone. I was told to hold on while they conferred with the doctor. I wait on hold and the receptionist says, ' Dr. K doesn't specialize in that, you'll have to call the hospital and they can give you a list of doctors to try'. WHAT?! Who said anything about a hospital? When I said as much to the receptionist, she repeated what she stated. Trying to give her the benefit of the doubt, I asked if there was a miscommunication - my daughter is in pain, not a hospital, I need to know if there's a way to see the doctor? She didn't respond. I can't believe that a doctor would refuse a patient in pain AND refer the caller to a hospital. SOMETHING wasn't communicated to the doctor, or is that doctor so unconcerned? I was stunned. I thanked her (for nothing) and then hung up. Reading the reviews on the doctor herself, perhaps it was a sign to stay away. I'm going to save you the trouble of speaking with an inept front desk. I will never recommend this office and I'm going to tell my regular doctor's receptionist how awful this went!

Terrible experience at emergency room Wrong diagnosis for my…read moredaughter They never checked her blood but they gave her all different kinds of medication and now her liver enzymes are so high The day after emergency room we went to the PCP and they checked her blood it was negative WRONG Diagnosis! When I call St Catherine of Siena they said they cannot help me very rudely Never again DO NOT trust this hospital

My first question is this. How do you accept a person with rectal propuse rectal bleeding , who is…read moreadmitted from emergency room to 3rd floor who continue s to breed and after asking for pain medication I come to find out pain medication was given only I intervenido to ask why this person was suffering and was not given any pain med. I was told by nurse that she had called dr. But had not heard back yet! That my friend was 2 hrs that is a delay in care and subjectong patient to prolonged suffering! Patient is NPO - I ASL ABOUT ICE CHIPS , to wet lips, oh states nurse her diet was upgraded to! clear liquids! Well I clarify she has not gotten any! O " ill call down" I explain to nurse patient speak fortín language. and therefore, I will be her advocate. I was to be made aware of her diagnostico and care! 3 hrs later she wad discharged with patient stiññ having pain and rectal bleeding! Was told she needed colonoscopy but not done there. What kind of hosp does this? She was never given assistance with all even though she was dizzy! Care is minimal and system is lacking way too much! They need more staff and more worker bees than queen bee that go around smiling! This will be followed up as how do you send a patient home the same way they came In? Young person 45 yr old! Hospital claims upgrades but up grades to what? VERY CONCERNING!! MY ADVICE GO SOMEWHERE ELS!