the nurses make fun of all the patients after they leave!!!! twice so far I have experienced this.read more

This hospital has pretty good staff who work here! I been in this hospital twice in the last 5…read moremonths and also been in the medical pretty often! I got a lot out of being there! Although I had to go to 2 other hospitals as well I got a lot from being there! I want to thank all the staff who work there especially Mr Russell the rec therapist!

Was recently a patient doing a short stay there for a needed procedure. They were very friendly…read moreprofessional and easy to work with right from the start when they booked the appointment. On the day of everyone was equally kind and professional. The admitting front desks were quick and easy to check in with. Every nurse at every step was so kind and reassuring. They were very careful and followed all procedures to ensure I was the right patient receiving the proper procedure. Even the transport staff (I think one was Jose) were so kind and did a great job keeping me calm by kindly making small talk. Nurse E. Wolff was wonderful and advocated for my wishes for me so that I could relax for the procedure. She checked in with me about directives id verbalized earlier to ensure I was receiving the kind of care I had asked for. The radiologist/tech Andrew S who operated the Fluoroscope was also excellent and kind. He made sure to add as many warmed blankets as I needed to stay comfortable in the cold room before the procedure and was obviously beyond competent and skilled at providing the imagining. Dr Benjamin Raj and Dr Giovanni Santoro had wonderful bedside manner. They were both extremely professional and informative while keeping me reassured and calm. Both were so kind and did an excellent job. The recovery room nurses were also very kind and helpful and great at their job. Overall the staff exceeded my expectations. If you need a procedure at this hospital I hope some anxiety is alleviated knowing that the staff there is kind and helpful from a human to human perspective but above all competent and skilled at their professional roles.

i spent one night in mather hospital after a medical procedure. they screwed up in a number of…read moredifferent dimensions: they did not provide the medications i use every day, and they failed to set up receiving food while i was there. i also asked to speak to the patient advocate, and that didn't happen until three days later after i complained that the patient advocate had never reached me.

Icu and telemetry nurses were great and caring. The food was very good, and Dr Ahmed was very nice…read moreand easy to talk to. The room was very clean with nice view. I had very good care there.

I was in St. Charles Hospital with Covid in January of 2021 for five days. I can't write the…read moredetails of what happened to me because it's being investigated but it was the worst experience of my life. It's an experience that took me five years to talk about because of how traumatic it was. The treatment I received by the ER staff could be compared to a horror movie. I would rather die than be treated by St. Charles again...that's the level of bad I'm talking about. I can't believe such sadistic people work in Healthcare. That's a thought that keeps me up at night. I would never say that every doctor and nurse at St. Charles is bad. I'm sure a lot of caring people work there but not the people who treated me. I know a lot of people in Healthcare and I respect them and admire the work they do but that was not my experience at St. Charles. I don't know who is responsible for hiring but they need to re think their choices! Hands down the worst experience of my 57 years on this earth. Go to St. Charles ER at your own risk. Don't say you weren't warned!

Visiting a friend here for the 1st time. Never knew this…read moreHospital existed. The Security at the front desk are very polite and courteous. The staff upstairs are very helpful.

STAY AWAY from this hospital if you can. Catholic Health bought the EAS emergency system that…read moreroutes 911 calls in parts of Suffolk, and my poor mother had the unfortunate luck to need medical help in this area. She was routed to St. Catherine of Siena instead of a critical care hospital like Stony Brook. She was having difficulty breathing. The ER botched it with a leaking oxygen mask, and rushed her to intubation, over-sedated her and then could not wake her up. Doctors were rude, non communicative, evasive, dismissive and changed guards, then disappeared nights. Weekends were a skeleton crew. Minimal oversight, while a senior patient is trapped on a ventilator. Critical care needs . . . ignored. Specialists needed to be called in, only after family demanded, and took 24+ hours to arrive or never came. Some tests took a week. Other test results were ignored. She came in with a few issues and ended up with over 12 issues that resulted from the deplorable "treatment". They refused any treatments we asked for because they did not provide it, while any and all attempts we made to transfer her to a good hospital were blocked, trapping my mother on a ventilator, while the hospital insisted they provide the same care as Stony Brook and Weill-Cornell. All they pushed for was for a tracheostomy, and rehab/nursing homes, which they run in the back. They operated like a CLINIC at best, ill equipped to represent running an ER or ICU. My mother was smiling and breathing well with an oxygen mask in the ambulance, but they lost control in the ER and ICU, and now my mother is gone. The doctors and PAs are heartless. Check out all the negative reviews here and on Google. This is a public outrage. BEWARE, 911 calls for locals will send you here.

I was late for my appointment, which I HATE! but is sometimes unavoidable. I called the front desk…read moreen route and they were so accommodating and said to come anyway. Guess I had no choice, surgery is T -3 days away! I was greeted by the most pleasant front desk staff there ever could be and the inside is brand spanking new with ample seating. If you come with a wheelchair it is easily accessible with automatic entrance doors, large door openings and spacious exam rooms. I bring my loved one to lots of appointments in a wheelchair so I am always hyper aware of this. This appointment was for myself but good to know if you need accessible accommodations. Anyway, I was seen by the most thorough PA, Elina, and she really went over all my medical history with a fine tooth comb to make sure there were no surprises on surgery day. I've only gone under the knife once at a different hospital, but it was nothing like this. They took blood work and did an EKG on-site which was nice, I didn't have to go running to a lab and have extra turnaround time. Having surgery is stressful enough but this was really a pleasant experience. I hope I never have to come back, but I do feel they took the time and had my best interests in mind. Kudos to Stony Brook Medicine!

Simply wanted to pay a bill online. It looks like I need to be a doctor to do that . When I have an…read moreaccount number , why do I need to select if my doctor was specialized in this or that, his last name that and if he was a physicial or surgeon...total waste of time

Heather Hines should not be in the medical field at all!! She screamed my lab results and my full…read morename throughout the office repeatedly in front of patients and all her staff! She is a disgrace to all nurses and a menace to provider/patient confidentiality!! HIPAA means Nothing to her at all!

My Brother unfortunately had Brain Surgery therE back in Nov.2019. At the time, the hospital…read moreappeared very cold and impersonal. That is, key personnel of the Staff....they were NON-EXISTENT....Patient Advocacy, Social Work....the Nurses in Recovery and my Brothers Room were tremendous. Today, I called twice, left 2 different messages as we still need help setting up a Patient Portal....no response....no concern....no CARE....GO ELSEWHERE!

The infusion department is run very well. I went the on Friday, May 21st. They are very…read moreattentive to the wants and needs of the patients . The nurses are as follows: Thomas, Kyle, Greg, Brittany, Brianna(Head Nurse), Jackie, and Rachel. I had Thomas on Friday. There is something special about him. He knew about my ailments. I gather that he does a lot of studying. He is very intelligent. The nurses are all great. They don't only help their own patients. They help all patients. This was the 112 office, building 4. NY Cancer and Blood gives great care to all their patients. From Dr. Va Circa down to all staff.

I was a patient at the Patchogue office for many many years and was treated by Sanjeev Jain for…read moresomething that as it turns out, I did not have. I was expecting to die fairly soon, I moved to Arizona to be with my son and daughter-in-law to die. I did find a new doctor at the Mayo Clinic who found my NY diagnosis was a bunch of bulls**t. I had been diagnosed with an incurable blood cancer, the treatment was basically blood transfusions, I was prescribed a medication (Danazol) which caused paralysis in my legs, hospitalization for 3 months, then rehab for 4 month, I had to learn to walk again. My doctor in Arizona diagnosed me with kidney failure, started me on dialysis and immediately I began to feel better, before this diagnosis I was in a wheelchair because I was too weak to walk, couldn't drive, it was hell. After the new diagnosis my life changed significantly. Please, get a second opinion before taking Dr. Jain's word as final or I would actually tell you to find a different doctor and still get a second opinion

Granted her wait times are long, but she explains that she is the only doctor in her office when…read moreyou first agree to see her. She delivered my first and if she was still delivering babies, I would have went back to her for my second. She has a very warm and friendly bedside manner compared to most of the obgyns that I have seen, and therefore I will be returning to her for my regular visits.

HORRENDOUS FRONT OFFICE! This is a review of her office and…read morereceptionist as well as thoughts about the doctor. Today, I called the office to see if I could get an appointment for my daughter who is experiencing a lot of discomfort and cramping and had been in this condition for about a week. My regular doctor in CT was on vacation and the receptionist there, after listening to what the problem was, recommended a doctor in Bronxville that she uses personally. I called and spoke to the receptionist, explained fully that my daughter had a hormone inplant in her arm for over a year with no issue, however, that in the past week, had been in discomfort and that before we get her back to school, I wanted to have her see the doctor to rule anything alarming. After a big wait time, I was informed that they wanted to speak with my daughter before confirming an appointment as she is over 18. Okay, I get that, however, I needed to know if there was a chance to come in and get seen so that my daughter doesn't get her hopes up and then doesn't get to see anyone. I was told to hold on while they conferred with the doctor. I wait on hold and the receptionist says, ' Dr. K doesn't specialize in that, you'll have to call the hospital and they can give you a list of doctors to try'. WHAT?! Who said anything about a hospital? When I said as much to the receptionist, she repeated what she stated. Trying to give her the benefit of the doubt, I asked if there was a miscommunication - my daughter is in pain, not a hospital, I need to know if there's a way to see the doctor? She didn't respond. I can't believe that a doctor would refuse a patient in pain AND refer the caller to a hospital. SOMETHING wasn't communicated to the doctor, or is that doctor so unconcerned? I was stunned. I thanked her (for nothing) and then hung up. Reading the reviews on the doctor herself, perhaps it was a sign to stay away. I'm going to save you the trouble of speaking with an inept front desk. I will never recommend this office and I'm going to tell my regular doctor's receptionist how awful this went!