I absolutely loved the care I received from Dr. Yokiel and his staff…read more Dr. Yokiel and his staff are very good at what they do. They also were very gentle, kind, patient and understanding.

I work in an outpatient procedure area in a local hospital, so I am familiar with patient care and…read morecustomer service. This office leaves MUCH to be desired. We arrived for a 2:45 appointment under the assumption that my husband would be receiving a back injection for back pain that landed him in the ED the day before. He has received injections from this physician in the past. We arrived at 2:30 PM and the seemingly friendly woman behind the glass playfully stated that she thought he wasn't going to show up. We were confused, as we were 15 minutes early. She stated that his appt was for 2:15 and if he were any later, he would've been cancelled. Nice customer service. We sat in the waiting room for an hour and twenty minutes. He was finally seen at 3:50, and returned to the waiting room at 4:10 and notified me that he did NOT receive the injection because his insurance had not yet approved this procedure. Are you kidding me? I do not know how this happens behind the scenes, but this is unacceptable. We are now waiting 30 minutes for a prescription for nerve pain. Why is it taking so long?? Because the physician has not brought the chart up to the front desk. Um, maybe go get it? UNACCEPTABLE. My husband has asked several times and they did not make any special efforts to retrieve his chart,only offered that he can return tomorrow if he has to leave. Classic. He is in so much pain and no one cares. It is no wonder to me that this office will soon be a part of the Cleveland Clinic Foundation, as they have mastered the art of poor customer service and jamming the waiting room full of patients, causing not a one to be seen at their appointed time.

I can no longer recommend this doctor and here is why. When you go to a Pain Management doctor or…read moreany doctor for that matter with pain and discomfort, you expert that person to use his expertise to recommend solutions, right? Well he recommended physical therapy which I did religiously. But sometimes I would have breakthrough pain episodes where the pain was bad. When I explained this to him he said to take Tylenol. When I said that didn't help he said, "Well I don't know what to tell you." I started to cry out of sheer frustration. He said, "I know you said muscle relaxers don't work for you." I said, "That is incorrect. In fact the last time I saw you I asked you to refill my Robaxin and you said no and told me to go back to the original physician who wrote it for me." Then he had the balls to say to me, "Well that is what I wrote in my notes and I don't tend to make things up." He even asked me, "Well what do you want me to give you?" I said, "I don't know medicine. You are the doctor. I just find it hard to believe there is NOTHING you can write for me that would help me." Like, hey jerk, humor me and write me a script for a topical compound or something along those lines! He even went so far to check my Medical history and say, "You have only been dealing with this for 6 months." Are you kidding me? Right then and there I decided I would NEVER go back to him and that I would find another doctor... you know, one who is compassionate and who gives patients OPTIONS and SOLUTIONS to HELP a patient in pain. Begrudgingly he wrote me a measly 10 Robaxin and told me to use them sparingly. This guy is a complete jerk and he is not a caring doctor.

Wow! It seems we all have something in common with course of treatment dr Barnett seems to…read morefavor...for my level of pain rated 8-10 I was instructed to take 1 extra strength Tylenol and go to physical therapy!!!! He also offered steroid injection even though they were ineffective previously???? Also I was waiting on previous results and lab work to rule out infection in my red and swelling legs! Yikes is is that desperate for $$$$ to order epidural injection when a May have a active infection??? Remember these doctors make there money on procedures not office visits and prescriptions. I had severe stenosis with claudication confirmed by mri and documented by 2 other doctors as well as spondlythesis confirmed by X-ray but got missed along the way! Dr Barnett documents in his notes that he found the above to be undetermined in his assessment??? Are you serious? He neglected to treat my pain and orders physical therapy!!! Thank goodness I didn't go to physical therapy I went to a surgeon at UH for his medical opinion. He listened as to what symptoms I had as well as my debilitating pain ordered X-ray, MRI and nerve muscle test. He put me on appropriate pain meds. After test results he said that surgery was needed to stop further damage. My spine -vertebra was badly out of alignment with 1 bone sliding on top of another causing horrible pain as well as pinching nerves causing weakness and a neuropathy to my right leg!!! I think dr Barnett should think about getting out of pain management. Doctor Barnett not ever patient is pill shopping and I believe he is burned out and patients are left without there pain being properly treated!!!! To all, I would not waste your valuable time going to this doctor for pain control he's burned out and his medical judgement is clouded therefore neglecting to treat your pain appropriately!!!!

Saw Dr Hayek at his Ahuja location in Beachwood. I will update this review once I have more to say…read more My first appointment was on 02/19/18. This first appointment was basically a "meet & greet" or "evaluate" appointment. I was sent here by my spinal surgeon. The hope is to alleviate my symptoms to avoid cervical spine surgery. I spoke with a Nurse first and then a PA or resident. Then, I met Dr Hayek. The whole appointment was weird. As I seem to have multiple issues within my cervical spine, no sure thing was concluded. We decided on a diagnostic nerve block approach for the worst and most troubling concern. I will undergo that procedure next week. At my next visit, I will update my review to include both visits.

Always very pleasant. He is the 2nd pain management physician (first one pushed narcotics on me…read moreand was very rude) that I am going to and he doesn't push narcotics, which is fine with me. He specializes in the CRPS which I have; and has been patiently trying different procedures to help and always gives me the option if I want to do them or not.

Excellent care. I have had one hip replacement, one knee revision and one shoulder replacement…read more This Institute is a cut above the rest! I would and do recommend them to anyone. Dr. Callahan is my doctor there. He is the BEST!!!

My experience of care was outstanding. I was able to obtain an appointment quickly. Everyone with…read morewhom I had contact was extremely pleasant and efficient. As always, Dr. Gobezie was knowledgeable and a pleasure to work with.

miracle workers. Great experience with everyone here. Talia is the best PT I have ever met. They…read moretruly care.

I have been a patient here several times. I cannot say enough good things about the therapists…read morehere. They are caring, professional women who really listen to you. The facility is pleasant and comfortable with a kind of "we're all in this together" attitude. Patients are comfortable talking to each other and sharing experiences. One of the things I really appreciate is that, depending on the injury, they start the therapy session with 10 minutes or so with a heating pad. It really made it easier for my muscles to stretch during therapy with heat first. They also have a massage therapist available. A massage after therapy cut down on pain and stiffness for me. I saw Talia both before and after rotator cuff surgery and experienced very, very little pain after surgery. Even my surgeon was surprised. I can not recommend them enough. They do a wonderful job!