Wow, just WOW! Did my dad just have shoulder surgery at a medical center or the Hilton hotel? VIP and 5 star service since we walked through the door and to my dad getting discharged.
I must admit, my expectations were low since I saw this was apart of Lake Health system and you don't hear a lot about them. Dr. Gobezie is an angel sent from the heavens above. Such a down to earth person with a loving and giving heart. I wish all doctors were just like him. HA im dreaming in LA LA land for that. but seriously, DR. Gobezie is a role model for the ideal doctor in a perfect world. He is amazing.
This is a newly built building on the corner of Chagrin and Richmond Rd. Super close to the Interstate 271 Beachwood exit. This building has only been up and running for a few months so everything is super new and beautiful! Everything is top of the line. Comfy chairs with big screen tvs and outlet stands near the seats for charging stations in the waiting area. They have a coffee shop near the registration desk when you first walk in with great coffee, light bites from Presti's bakery and oatmeal cups!. I had one of the seasonal lattes, Maple! holy yum. Seriously one of the best Ive had. I drank it so fast. Alittle expensive but it was a 20 oz for 5$+ but so good. All proceeds go to charity! again DR. Gobezie is an amazing man with an amazing heart.
Staff is so wonderful! Everyone from the custodians, receptionists, nursing assistants, nurses, physical therapist, respiratory therapist, and doctors. Everyone was amazing. Upon walking in, my father and I were greeted by the receptionists, checked in quickly and my father was taken back. I had to leave for an appointment but my phone number was taken for any updates while I was gone. I dropped him off at 8:30 and I returned around 11:15. I was walked over to a tv screen on the wall which showed each patient (not by name but by a code). My father was pointed out and it showed him still in the operating room. His surgery was scheduled till 11:30. It listed the PACU, Operating room, and Post Op room and had a checkmark on each place he would be at so you know where he is at all times. About an hour later, I was directed to a conference room where Dr. Goebezie talks to you by Skype or some sort. There you can talk to him directly from the operating area. Ask any questions. He is such an easy going and knowledgeable guy. He let me know how the surgery went and what he did. About an hour after that, I was able to go up to my fathers room and see him (escorted by another wonderful receptionist). My father had to stay overnight due to medicare, but he was feeling so great, he could of left that day. He was in minimal pain. He didn't even receive a nerve block (he declined it) and didn't even take the Percocet he was prescribed, only Tylenol. He said he felt so much better than the pain he was in pre-op.
His room was huge! With a big screen tv. Big bed with lots of buttons and technology. Spacious bathroom, reclining chair and a sofa that turns into a bed if I wanted to stay. On the unit there is a refreshment area which I was given permission to help myself. They had a fridge stocked with different soda drinks, juice, milk, pudding, and jello. Freezer with ice cream cups and popsicles. Also saltine crackers, graham crackers, and Loorna Doones (my dad's favorite). When my father first came to the room, they were out of graham crackers. The nursing assistant went on a mission to find more and came back with a handful of them for my father. The nurse also came back with 3 packages of Loorna Doones. My dad was in heaven to say the least. It meant the world to him and myself.
A physical therapist and Respiratory therapist came in to talk to him. They were both wonderful and so informative. Other places they come in and drop off a piece of paper or the breathing spirometer and leave. Here they went in great detail and even I learned a lot while listening. The physical therapist drew a picture on the board to show us what type of operation the doctor did (an implant he created personally). Wow! The respiratory therapist went into great detail why its very important to take deep breaths to prevent pneumonia and to use the breathing spirometer frequently. In my dad's case, he used it during commercial breaks. :)
His menu was amazing as well! he could order any time he wanted. There are no set meal times just when you please. I urged him to order something so he ordered a turkey sandwhich which he said was great. For dinner, he ordered the filet and said it was fantastic! I wish I got a picture of it. He was scheduled to leave the next day but I think he would of been willing to stay longer at that point. He said he ordered an omlette in the morning and that it was huge!
I cant express how much I appreciate Dr. Gobezie and his staff for taking such great care of my father. From the bottom of my heart, I thank you all! Highly recommend! read more