I recently had surgery and had to have a cast applied after my first dressing removal. I have never…read morehad a cast before so I wasn't sure what to expect. Dan from the casting team was Super Phenomenal ... He asked me what colors I wanted and I told him I wanted something 4th of July themed. Dan took very special care of molding the cast to my hand so the fit was completely comfortable and I was pain free. I was so happy with the cast design and Dan even added some red and blue sparkles... Nice! A True Artist!! Dan went above and beyond my expectations I am Grateful

My husband had 2 knee procedures performed by Dr. Moss in the outpatient surgical unit here…read more Dr.Moss was responsive, warm, informative, and quite reassuring through the whole diagnosis process. He helped my husband make treatment decisions and was thorough in explaining what to expect day of, and following up. In addition, all of the staff in the facility were prompt, professional, and caring. We were so pleased with the service he received, so when I developed an issue with my hands and my PCO suggested seeing an orthopedic specialist, I called this practice. They were able to access my x-rays directly from RIMI, which I appreciated (no one wants to have to repeat tests). I saw a Fellow, who came in first to examine my hands and diagnose the problem (trigger finger - in both hands - that was causing pain, swelling, and lack of movement). Dr. Gil came in, confirmed the diagnosis - and let me know the treatment (steroid shot), and next line treatment (minor surgical procedure) if the steroid didn't cure the problem. He administered the shots in the exam room that day, letting me know that it might take a few days for reaction to be fully noticeable. Throughout my treatment too, the staff were helpful and offered great service. The Kettle Point facility is brand new, very clean, and a welcoming place to receive service. I'm mystified by the low ratings from others!

Surgeon Dr. Simon Chao:…read more After two years of constant, excruciating back pain, I had almost lost hope of ever feeling normal again. I had seen multiple pain management doctors and back surgeons, but none of them seemed to truly understand what I was going through or offer a real solution. Some didn't know what to do, and others simply didn't seem to care. For example, one doctor wanted to use shots, even though he and I knew that I experience little or no relief from them. Meeting Dr. Simon Chao at University Orthopedics in Easton, Massachusetts was the turning point. From the moment he examined me, I knew I was finally in the hands of someone who genuinely cared and truly understood the spine. He looked at me carefully and was able to pinpoint exactly where my worst pain was coming from. He also identified my scoliosis and explained that treating it could bring real relief. He offered a solution tailored to the causes of my pain and that would give me lasting relief. What stood out the most was how clearly and patiently he explained everything. For the first time in two years, I felt heard, respected, and confident that someone finally had a plan to help me. Because of Dr. Chao, I now have relief from pain that once felt unbearable. The difference in my life is incredible. I am deeply grateful for his skill, compassion, and dedication to his patients. If you are suffering with back pain and feel like no one is listening, I strongly recommend seeing Dr. Chao. He truly changed my life.

I just want to say up front that I've never had any problems with the care here or the care…read morequality. Unfortunately, the building layout and access combined with the scheduling experience was a hot mess. A family member had a bone density and office visit here today. However, upon checking in, we found out they had the wrong location for the appointment and test. Both of us took time out of work to come here today and to be turned away. To make matters worse, the garage accessibility is horrendous. You enter into the lot, take the elevator to the ER, walk across the ER to a bridge, enter another building, and take another elevator. Very confusing. To add insult to injury, they now charge for parking. We will no longer be visiting this location.

Would you believe that both of my kids broke bones at different times early this school year and…read moreneeded to be in casts. We've spent our fair share of time on floor two of the 2 Dudley Street building so this review is to provide information about our experience on floor two only - as we have not had to visit any of the other floors for our particular needs. Floor two is VERY busy at every moment of the day and it can be an overwhelming first visit. Here's what you can expect. When you step off the elevators, you will need to line up to the right behind the "wait here to be called" sign in the lobby. From here, one of the receptionists will call you over, check you in for your appointment, take payment, and direct you to which waiting area you should go to (they have three - A, B, and C) DON'T WALK AWAY FROM THIS DESK WITHOUT GETTING YOUR PARKING GARAGE VOUCHER for the Dudley Street garage - it costs $2 for a flat rate "chaser ticket" (which is a huge savings) and is payable in exact cash only. After checking in with the receptionist at the desk in your assigned waiting room, they will send you to a tech who will remove your cast before sending you to the X-ray desk. You will need to check in here too and hand them the paperwork provided by the person who removed your cast. Both the X-ray techs and the cast techs are friendly and explain exactly what they will be doing before they do any work. They introduce themselves and explain to the kids what noises they may hear and even demonstrated that the saw used to cut the cast will not cut your skin (how does it know the difference? so neat!) You will then be asked to return to the waiting area you were in previously and will wait to see the doctor. Usually this takes just a couple of minutes while they wait for the X-rays to become available. The visits are straightforward and depending on your progress you may or may not have to have the area recast. Casting options are limitless and they have a variety of materials, colors, and enhancements (like glitter) they can add to personalize it for you. If you'd like a waterproof option, tell them ahead of time so they can prepare that for you (the only color option for that is plain white). You will pay out of pocket for the "upgrade" as many insurance plans won't cover the additional expense but it may be worth your while depending on the time of year and length you'll need to wear your cast. You may also choose to buy a sling or other cast aid directly from online or local pharmacy, as many times insurance plans will bill OUTRAGEOUS prices if they have already provided one at a previous visit and you find yourself in need of a replacement.

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

I don't have any other orthopedic doctor to compare Dr. Michael Belanger to, but in comparison to…read moremany other doctors that I've been to throughout my life, he certainly was one of the best. My accident was on a early Saturday morning in April of 2010. I was walking to my car via the back walk way/driveway and it had rained the night before causing water to pool up in the bottom of the drive where I park my car. As I took a step off of the walk and into the drive, my right foot slipped out in front of me and my left foot stayed in its place, however; the tibia bone (inside ankle bone) went towards the ground. I heard and felt a snap and I knew instantly that I had broken my ankle. My friend drove me to the Fatima hospital emergency room where I was seen quickly and upon a thorough examination and x-rays; it was determined that I had broken both the tibia and fibula bones and there was a good chance I would need surgery. The emergency room doctor referred me to Dr. Belanger at The Center for orthopedics and they were able to schedule an appointment for me on Monday. Going to see Dr. Belanger I knew nothing about him. My roommate at the time drove me to my appointment (since I broke my left ankle and own a 5 speed auto, I couldn't drive for 3 months.) I checked in with the receptionist, was taken in for more x-rays and then finally met with Dr. Belanger shortly thereafter. He was very kind and funny - unusual for a doctor. He's a younger man, which is probably the reason I thought he was so dang cool, and cute! He explained that yes, I would indeed need surgery and advised me to wait about a week to do so in order to let the swelling go down. He was very patient with my questions and explained everything in detail. The surgery was done at Memorial Hospital in Pawtucket, my mother came with me and Dr. Belanger came out prior to me going in under the knife and explained everything to me and my mother again. Dr. Belanger did a fantastic job with the surgery, leaving minimal scarring (considering I have a plate and 11 screws in my left ankle.) All of my follow up visits at The Center for Orthopedics were pleasant and without complication. This place was always busy, packed to the brim with people, but they are efficient in seeing everyone in a timely manner. Even Dr. Belangers secretary was very great to work with. I wish I hadn't had to have gone through this horrendous accident, but hey... it happened. The only good outcome of the whole ordeal is that I was thankfully matched up with Dr. Belanger and The Center for Orthopedics and working with them made the experience much easier to deal with.

Dr. Belanger is a great specialist…read more I had an acute Achilles tendon injury and luckily was able to be seen the same morning I called, after visiting urgent care the night before. Dr. Belanger is articulate and has great bedside manner and explained exactly what caused my injury and how to prevent it in the future, along with prescribing physicial therapy. Cons are the staff, they are very cold and condescending. I arrived at 8am for an 8:15 appointment and they were upset j was there that early. I'm not sure why. The office also doesn't like it when you ask questions about billing. Besides that, everything was groovy.

Left elbow reconstructed after solo bike accident - Thank you Dr Andrew Evans and all Univ Otho…read morepros!!!

physicians and office personnel have the bedside manner of a silverback protecting her young…read more they never return phone calls on time and act like your there doing them a favor. go somewhere else there are plenty of other great doctors in the area.

I came here for a wrist/hand injury in January 2016. They were accommodating and were able to see…read moreme the same day that I called for an appointment. Dr. Ackerman was nice, knowledgable, and efficient. A resident/fellow sees you first, and then reviews notes with the doctor who subsequently sees you briefly to discuss the treatment plan. One star off because they seem to always be running a little behind schedule, but overall a good experience and good medical care. Casting is quick and painless, and the technicians are friendly and make you feel comfortable. They validate parking - $2 cash only. If you're a Brown student/staff/faculty, take the university shuttle to RIH and just avoid parking altogether. The garage spaces are limited, and it can be a headache. In the waiting room, there's a picture signed by Stephen Gostkowski to keep you entertained.

Wow. I would 100% recommend coming here to anyone looking. This was a breeze. ALL my visits go as…read moreeasy as this - Check in- not even 10 min later I'm called for X-rays, move to room.. 5 min DR is in , talking and listening to me, explaining it all to a point where I actually understand what is going on !! lol.. and boom I'm done and on my way home. Stress free!! (Besides having to be in a boot for a while) I did have some questions/concerns about my injury and the healing process in between appointments and they were very easy to connect with, over the phone and through the patient portal. No complaints here!!!

Reached out to University Orthopedivs to get a second opinion post surgery when my recovery wasn't…read moreproceeding as expected. Despite having pain, they refused to see me because they have a policy of not giving second opinions within a year of surgery.

Have come here for the younger one who dislocated her knee. Dr kerry Clarke is very helpfulread more

I had rotator cuff surgery in October, 2025. I was assigned to Tom Dubuque for physical therapy at…read morethe Raynham location. He is AMAZING. He explained everything perfectly, printed out what I was to do at home, listened to me and worked with me in the evolution of my plan. The office is clean, well stocked with supplies and everyone there seems very nice and professional. I left therapy just last week and will definitely be back when I have my knee replacement done...and I will insist on Tom as my therapist!

I was referred to Dr. Andrew Rogers at this practice by my primary care physician for diagnosis of…read morepain in my left arm going from my biceps to my forearm. I made an appointment and when I got there I was seen by Lauren Martinez PA. She was excellent. She ordered X-rays and examined me. She diagnosed the pain in my left arm as arthritis in the shoulder. She offered two solutions. 1 physical therapy a 2 steroid injection. I chose PT and did 6 weeks of PT but it did not solve the problem. I had my doubts about the cause being arthritis and therapist concurred. I tried to make an appointment with Dr. Rogers to discuss additional imaging to see if there was any muscle or nerve damage. The office told me I would be contacted. I received a call stating Dr. Rogers usually only sees patients who require surgery or injections. They offered another doctor in Mansfield I might try. I'm curious when you have a doctors appointment and see a PA instead does the insurance company get build a lower rate than when you see the doctor. It's disturbing to me that a doctor won't see a patient who request an appointment. I hope the PA is well paid. Again I reiterate she was excellent. I gave the practice 2 stars because the office was nice and the PA did her job.