Incredible service. The staff are so patient and flexible. The staff is able to multi-task and…read morehandle stressful situations. The place is spotless. It's in a target so very convenient

I am honestly fed up with the rude and unprofessional attitude of the staff at this location. The…read moreservice has gone completely downhill. About a month ago, I went to pick up my prescription on the very last day stated in the app and text reminders, meaning it should still have been available. When I arrived, the large man who always looks annoyed said my prescription had already been put back. I explained that the app clearly showed that day as my last pickup day, but he just kept arguing instead of listening or trying to help. When I asked when it could be ready again, he said, "About 10 minutes, but we close in an hour." I replied that was fine, but he repeated himself as if I didn't understand. It was like talking to a wall, so I just left and came back the next day. Then today (Sunday the 19th), I called through the app to ask about another prescription. A woman answered without introducing herself, and before I could explain, she interrupted to ask if I was a provider or patient. I said patient, and she snapped that I was "calling the doctor line." I told her I had just called the number listed on the app, and before I could even ask which number to use, she talked over me again and hung up. Unfortunately, I have to use CVS because of my insurance, but if I had a choice, I'd go to Walgreens in a heartbeat. As someone who actually worked at a CVS Pharmacy when I was younger, I can say this location is a huge disappointment -- poor communication, zero professionalism, and staff that act like helping customers is an inconvenience.

People often complain about pharmacies, but my Walgreens, which I've been using for a long time the…read moreservice is always outstanding. The people are always friendly today. The pharmacist Jason was outstanding., Ray Newlands aka Short Chef

The pharmacy team working today around 11:30 were so rude to customers. Basically just ignoring…read morethem, especially the bigger guy and the younger girl. The guy was wearing AirPods and just ignoring the line. Pretty sure it was borderline criminal for negligence.

Store is clean. I love the self checkout option…read more This store gets pretty busy as it is on a very busy street with lots of residences surrounding. I love all the coupons I have and me & my son enjoy coming here together. The pharmacy here gets pretty busy so plan accordingly.

1 star (only because 0 isn't an option). STAY AWAY!!…read more Absolutely unacceptable experience at the CVS located at 3215 Grand Ave, Coconut Grove. We brought our 1 year old for photos, a service this CVS actively advertises. Instead of even attempting to do their job, they flat out refused service, claiming that "at that age it's too difficult." No effort. No flexibility. No professionalism. Just excuses. The person in charge, George, was shockingly rude, dismissive, and unprofessional. This is not how anyone, especially a manager or supervisor should treat paying customers. If a service is too much "work" for your staff, then don't offer it. Simple. Customer service here is clearly an afterthought. The attitude was lazy, condescending, and completely out of line. George has no business being in a customer facing role, let alone in charge of others. If you value your time, your family, or basic respect, do yourself a favor and stay away from this CVS. There are plenty of other locations and businesses that actually understand what customer service means. Disappointing, frustrating, and unacceptable.

I called the pharmacy today and spoke with an actual person which was refreshing! The pharmacist…read morewas able to help me and I appreciate that service very much.

I am almost confused while walking around this pharmacy....am I at a pharmacy or really at…read moreNordstrom? It can get confusing because this Pharmacy sells a lot of the same brands that Nordstrom does. They have a large variety of vitamins. There are no off brands or less than stellar quality brands here. They sell so many appealing things here I could go on a shopping spree! I really appreciate the care the staff gives and they're happy to answer any questions you might have. They offer good advice and are truly helpful I definitely recommend this pharmacy over any other one you can think of. It is a unique experience and if you are in the area, they're definitely worth a visit.

The parking is a mess. Under construction and no work during work hours. The wait is excessive and…read morelines long. This is the result of short hours and only one cashier.

Very slow service and don't properly explain everything. They also don't work with you on getting…read morethe best prices. When I asked if insurance or coupon or Good Rx was the best price Harley told Me no without even checking. When I asked him to please check the price came back a lot more expensive which is OK but then he said I had to wait 20 minutes for him to change back over the prescription because he had to redo the paperwork to go back to the original price for insurance. This is a little confusing, but bottom line he acts like he knows what he's doing, but he doesn't have a clue. We will not be bringing our prescriptions to this pharmacy anymore.

The lady was very helpful. She walked around the store I got everything I wanted. I even met a…read morefriend that I've known for years that's moving to New York.

Extremely rude strange encounter with pharmacist. Trying to ask a question about their hours and if…read morethey had changed recently, and she contorts her face and looks at me like I'm a crazy person. I said maybe a couple years ago you guys were open later ? She's like I don't know. I don't remember those things. Her face look like I just asked her for her Social Security number, I'm being polite and being received with incredulity and hostility. What a failure of customer service by this rude lady. I only give this 2 stars because the cashiers remember me from when I was a child and always smile and say hello. I've been coming to this Walgreens since it opened and don't appreciate being treated like I'm some leper. Train your staff better, Walgreens.

I recently ran into a difficulty with a prescription. Marco's AI assistant, Sophie, was useless,…read morethough I had more contact with Sophie than anyone else. I don't understand how medical practices believe that AI is in any way improving medical care at this point. But when I got through to a pharmacist, Bridget was a spectacular help in solving the problem. She was professional, efficient, and engaging, bringing me right to the solution I need. Medical services of all types would provide much more efficient and confidence inspiring help to patients if they connected customers directly to people like Bridget.

This is all well and good and I am sure they are a top-notch pharmacy but when you live over a half…read morean hour away, it's not exactly convenient and unfortunately this is where I'm at right now with my vet not very happy with her. She's new with me.

The service is excellent and available whenever you need it. ######### yelp needs 85 character to…read moreadd a positive statement. Insane

What a nice service was provided. The pharmacy staff was very attentive and my consultation went…read moregreat. I was able to get all the things I needed for a great price. I was so glad to find this very personalized service and much more. Ps. Parking is in the near plaza and just a couple of steps away.

Village Pharmacy has switched almost all their communication to text and online, but they forgot…read morethe part where they need to communicate back. Seems simple enough to request a refill, but they don't confirm receipt of an online request, or let you know the script is ready. On a more personal note, the meds I order require a specific dosing tool because the medication is meted out in clicks. Village Pharmacy has compounded the medication into syringes at least half a dozen times, which makes me wonder what else they are missing. I prefer to support local businesses, but as soon as the dosage matches that available on Chewy, I'll be switching to their pharmacy.

Being used to picking up prescription at Walgreens and CVS, I can immediately tell the difference…read morethe moment I walked in. First, the place actually looked inviting, and there was someone standing at the counter ready to help. No long wait for the lone staff to take care of the drive through, then the phone call, before giving you attention. I provided the info and my medicine was in my hands in a quick minute!! Really impressed with the service. I don't know if the price is more than other pharmacies, but I am sold on the service alone.

The staff SPEAK ENGLISH and are always super nice and helpful compared to other pharmacies I've…read morebeen to in Miami.

The employees here are really great, specially the supervisor, Grace. Best costumer service of any…read morepharmacy we've dealt with!