Incredible service. The staff are so patient and flexible. The staff is able to multi-task and…read morehandle stressful situations. The place is spotless. It's in a target so very convenient

I am honestly fed up with the rude and unprofessional attitude of the staff at this location. The…read moreservice has gone completely downhill. About a month ago, I went to pick up my prescription on the very last day stated in the app and text reminders, meaning it should still have been available. When I arrived, the large man who always looks annoyed said my prescription had already been put back. I explained that the app clearly showed that day as my last pickup day, but he just kept arguing instead of listening or trying to help. When I asked when it could be ready again, he said, "About 10 minutes, but we close in an hour." I replied that was fine, but he repeated himself as if I didn't understand. It was like talking to a wall, so I just left and came back the next day. Then today (Sunday the 19th), I called through the app to ask about another prescription. A woman answered without introducing herself, and before I could explain, she interrupted to ask if I was a provider or patient. I said patient, and she snapped that I was "calling the doctor line." I told her I had just called the number listed on the app, and before I could even ask which number to use, she talked over me again and hung up. Unfortunately, I have to use CVS because of my insurance, but if I had a choice, I'd go to Walgreens in a heartbeat. As someone who actually worked at a CVS Pharmacy when I was younger, I can say this location is a huge disappointment -- poor communication, zero professionalism, and staff that act like helping customers is an inconvenience.

The lady was very helpful. She walked around the store I got everything I wanted. I even met a…read morefriend that I've known for years that's moving to New York.

Extremely rude strange encounter with pharmacist. Trying to ask a question about their hours and if…read morethey had changed recently, and she contorts her face and looks at me like I'm a crazy person. I said maybe a couple years ago you guys were open later ? She's like I don't know. I don't remember those things. Her face look like I just asked her for her Social Security number, I'm being polite and being received with incredulity and hostility. What a failure of customer service by this rude lady. I only give this 2 stars because the cashiers remember me from when I was a child and always smile and say hello. I've been coming to this Walgreens since it opened and don't appreciate being treated like I'm some leper. Train your staff better, Walgreens.

I called the pharmacy today and spoke with an actual person which was refreshing! The pharmacist…read morewas able to help me and I appreciate that service very much.

Terrible a was at the store in the grove today for cold remedy. I am 77 years old they would not…read moresell it to me because I did not have id to prove I was older than 21.i left the cold medicine and 30.00 of other things and will never go there again. Stupid is stupid and no one wants to deal with STUPID.

The service is excellent and available whenever you need it. ######### yelp needs 85 character to…read moreadd a positive statement. Insane

What a nice service was provided. The pharmacy staff was very attentive and my consultation went…read moregreat. I was able to get all the things I needed for a great price. I was so glad to find this very personalized service and much more. Ps. Parking is in the near plaza and just a couple of steps away.

My go to grocery store when staying in Coral Gables. It's an easy walk from my hotel. If you're…read moredriving, there's an okay amount of parking so plan your visit when it's not as busy. This store feels smaller than some other Publix but it has everything I need. Lots of gluten-free items and as with other Publix stores, they often do BOGO deals. Nice, helpful employees.

My go to Publix…read more It's mostly quiet and normally clean and stocked. Employees are very nice and accommodating. Has both covered and uncovered parking which is great for those times when it's raining.

Store is clean. I love the self checkout option…read more This store gets pretty busy as it is on a very busy street with lots of residences surrounding. I love all the coupons I have and me & my son enjoy coming here together. The pharmacy here gets pretty busy so plan accordingly.

1 star (only because 0 isn't an option). STAY AWAY!!…read more Absolutely unacceptable experience at the CVS located at 3215 Grand Ave, Coconut Grove. We brought our 1 year old for photos, a service this CVS actively advertises. Instead of even attempting to do their job, they flat out refused service, claiming that "at that age it's too difficult." No effort. No flexibility. No professionalism. Just excuses. The person in charge, George, was shockingly rude, dismissive, and unprofessional. This is not how anyone, especially a manager or supervisor should treat paying customers. If a service is too much "work" for your staff, then don't offer it. Simple. Customer service here is clearly an afterthought. The attitude was lazy, condescending, and completely out of line. George has no business being in a customer facing role, let alone in charge of others. If you value your time, your family, or basic respect, do yourself a favor and stay away from this CVS. There are plenty of other locations and businesses that actually understand what customer service means. Disappointing, frustrating, and unacceptable.

The most petty and unprofessional pharmacy staff I've ever experienced. If you can get their…read moreattention over all the yelling, and you speak Spanish, AND they decide they like the way you look that day, maybe you'll leave with everything done properly...maybe.

Terrible service at this location. I went to the store to…read moremake a passport photo last minute and the person told me had to finish his closing office duties before taking my picture. It was 1 hour before closing the store at 11pm, and he asked me to wait for 30 minutes until he finishes. Unbelievable.

When in Key Biscayne, Key Pharmacy is the place to stop by. I went to grab a few essentials I knew…read morethey would have. The family business carries all types of things, from beauty products to medications. They have some of the most luxurious products you wouldn't expect to find. I was able to buy a couple of European products I was on the lookout for that I knew I would have to go to four or five different places to find. The owners were super sweet. Prices can be steep, but you should double check whether it is one of those luxury products, as that would explain the higher price.

Key Pharmacy is exactly the kind of staple business you expect to find in Key Biscayne. It is both…read morecharming and elegant. It has a welcoming atmosphere with knowledgeable people who care to serve their community and their healthcare needs. I had the pleasure of watching Max take pride in his community and give everyone who walked in his genuine attention as providing care. He told me how important the pharmacy is to both him and his family but also to the amazing people of Key Biscayne. Will be very glad to fulfill my pharmaceutical needs at this respectful practice.