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    Medical Equipment Solutions

    5.0 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    CVS Front Store

    CVS Front Store

    1.8
    (4 reviews)
    $$

    While in Coconut Grove, I needed to get a few toiletries I had forgotten on my trip…read more Like a typical drugstore, it carried quite a few items but unlike the drugstores I visited before leaving LA for similar items, this CVS was cheaper. The pricing was comparable to a Target with travel sizes being $.99 versus the $1.29 I saw at other drugstores. Also, the cashier made it a point to give me the CVS pricing on generic products I bought after starting a new account for me. I thought it was a cool deal since I didn't give him any info to start this account.

    I have to say, I cannot Believe the way I was treated at CVS pharmacy on 3215 Grand Ave. I have a…read moreneurological and physical condition that causes numerous of ailments and other chronic conditions. One of them being widespread chronic pain. I am in rehab twice a week for my neurological condition and physical condition. due to these conditions I am on multiple medications. One of them being oxycodone (which the pharmacist are now refusing to give me). This medication was submitted in on 1/20/2021. It was due for fill on 1/23/21. On 1/27/21 I picked up other meds but was told that the oxi was ordered and will be filled on Friday 1/29/2021. I go to pick it up and I am being told by Jennifer Willoughby that they only have 20 and the next order is not in for another 2 weeks. Now, I've already been given the info that I would have my medication, then I'm being told i won't have my medication that is, mind you, already way past my due date. No one called me to speak to me about it. Nor did anyone call my doctors. This is not the first time this pharmacy done this. It's busy, and a lot is going on. We are all stressed and so I have always given then the benefit of the doubt... More than they have given me I can say. I have no more medicine and it's the weekend. I offer to just take what remaining they have(20) and forfeited the rest until Monday so we can deal with it with my doctor. Jennifer said no. I ask why? It's been done before. She says because I just don't want to, we aren't comfortable giving you this medicine. I said you can't do that... Especially since i have documentation proving my condition. I gave it to them during the first months. She became very cold towards me and denied even wanting to look at the documents I had on hand. I mentioned they were supposed to look into it with my doctor's. They did not. And they punished me for it. If they have a problem with it, tell me they need documentation...I have those documents and they refuse to even look at them??? Something is very wrong here! I have been extremely forthcoming with information and I was basically given a just go away already. I was having a mini panic attack (due to the uneccessary heavily stressful situation that with my parasympathetic system shutdown causes can create havoc), and Jennifer very rudely and uncaringly told me to leave her drive thru to help the person in the back. I told her I can't just yet because my system was reacting badly. They didn't care at all. I could barely drive away. I started to cry horribly from her non human treatment. I wasn't yelling. I kept polite. I said things and she said yeah you said that already. They gave me no excuse as to why they didn't supply me the medication that was sent in 9 days ago..with corespondent! I was treated like some ill-mannered druggy or something, and that's far from who I am or what I even look like. I hate to throw the race card out but I'm a black, younger looking woman and feel quite singled out. To not even try to be helpful after screwing a patient over???? I mentioned I wasn't doing well from the stress and no one even cared to check on me. I was still there I saw pharmacy employees hop into their car and leave without seeing if I was ok...and I was visibly having a hard time leaving the lot... Let alone the drivethru. Not only will I suffer but my service animal whom depends on me to take care of her will too. To be able to help and just choose not to for no good reason is just kind of evil in my book. Refused to even listen to me. I, having my chronic condition have to take these in order to live a somewhat daily life doing things such as going to the bathroom or making myself food or walking around or standing or sitting or being able to take a shower without horrible pain... or even looking at the phone while I am pain stakeingly writing this because even the lowest setting on my phone creates a massive amount of pain in my eyes. My traps are pinching as I write this. Even my TEEETH HURT. Believe it or not I am underplaying it. Every month, since I think August of 2020, I chose this particular CVS pharmacy to fill my medication because I trusted it and it was close to me since it's hard for me to travel far comfortably or even safely with my condition. Almost every month they've had an issue with me having this particular medication one way or another with it being out. I am told to go to another pharmacy then. What did I do?? Just as I am writing this I feel so bullied and it hurts. Apologies for the dramatics but I'm tired... Just so tired of peoples cruelty and uncaring for understanding and empathy. I understand that there have been legal issues going on here in FL with that kind of medication but I assure you I don't fall into the category. For some of us it is imperative that we have it in order to survive and live. You're going to suffer from our lack of communication.

    Medical Equipment Solutions - medicalsupplies - Updated August 2026

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