I recently ran into a difficulty with a prescription. Marco's AI assistant, Sophie, was useless, though I had more contact with Sophie than anyone else. I don't understand how medical practices believe that AI is in any way improving medical care at this point. But when I got through to a pharmacist, Bridget was a spectacular help in solving the problem. She was professional, efficient, and engaging, bringing me right to the solution I need. Medical services of all types would provide much more efficient and confidence inspiring help to patients if they connected customers directly to people like Bridget. read more

This is all well and good and I am sure they are a top-notch pharmacy but when you live over a half an hour away, it's not exactly convenient and unfortunately this is where I'm at right now with my vet not very happy with her. She's new with me. read more

Very cool pharmacy! They really deserve a 5 star rating. We have always received fast and courteous service. My family and I make an effort to patronize small or family businesses, especially restaurants. I prefer to go to Marco Drugs because unlike CVS or Walgreens' giant corporate machine here, they treat you like you are part of their family. Everyone I've ever interacted with has been amazing. They accept insurance and do Compounding. I recommend Marco Drugs! read more

Great Customer Service Knowledgeable Staff Professional Staff Compassionate Compounding Experts Competitive Pricing Truly an amazing little pharmacy! Not sure why they only have a 4.3 rating since all we've ever experienced has been remarkably expeditious, respectful, precise, and informative service. Their level of service has exceeded my expectations. It does not even begin to compare to Walgreens, where my family and I were just numbers, there we felt more like a nuisance to their staff. WE SHOULD ALL SUPPORT SMALL BUSINESSES! This pharmacy's attention to detail to their clients' needs is what sets them apart from the rest. Their professionalism reflects from the top, owner and pharmacist, Sonia, to the technicians such as, Julio & Melissa. Not only are they efficient and quick to fill your prescriptions, they are extremely competent with compounding medications. This is the first place I think of to get my prescriptions filled from my Dermatologist. It also helps that they are so friendly and understanding, they treat you like family, like you belong. I highly recommend Marco Drugs! read more

The Service is Top Notch. Extremely Knowledgeable. I highly recommend Marco Drugs. They go over and beyond. No other Drugstore can compare.

The new location is very convenient, the staff are super helpful,fast and friendly. And is always nice to see Glenci! read more

The team at Marco Drugs are very professional! When I called asking if they could fill my furry four-legged baby's anxiety prescription, they just asked what flavor would I like and what time I would be picking it up! Good hours and ample parking. read more

For the past year and a half I've been hospitalized 12 times, have seen countless experts to no avail with regards to a health situation regarding my kidneys. I finally saw a silver lining with a magnificent doctor from Mount Sinai. I'm having two procedures done in hopes to get to the the root of my problem and solve it once and for all. Marco Drugs Store has been around a long time and due to many health issues many of my doctors have sent compounds to be done there. What I experienced last Friday went beyond a normal business transaction, it was a true act of kindness. My medications were ready at noon. I honestly did not have the strength to get dressed, drive, get down and retrieve my very needed medicines. I called and said I would pick it up on Tuesday. My pain and discomfort worsened and I realized if I didn't get my medication, I would have one miserable weekend. I called and the young girl whose name escapes me unfortunately, who answered listened to me plea and explain I was in pijamas on my way but in too much pain to even get down. She took my information over the phone. Once I arrived I called her, she came to my car gave me the medicines, explained everything to me and told she wished me well. It may not sound like a big deal but this is not a drive through average pharmacy, they really didn't have to go to any lengths for me, but they chose to do so. That for me meant the world, I'm alleviated from the pain, my weekend was not miserable and I am truly thankful for the kindness extended to me. Lesson behind this, it's not just a business, it's also a compassionate staff that will go the extra mile. Thank you!! Forever will remain a loyal customer, Marlene Mayoral. read more

Marco Drugs & Compounding - Drugstores Near Me - South Miami, Florida

Marco Drugs & Compounding did an excellent job with preparing my prescription medication. This was the very first time I've utilized this local pharmacy and the medication has truly alleviated so much pain and discomfort for me, it's incredible. However, the customer service that I received via phone was very inconsistent and that's why I deducted two stars from my review. My order was entered on a Wednesday morning and was ready for pick up by 4:30 PM. Due to unforeseen circumstances, I wasn't able to pick up my medication the same day, so I asked about the delivery service they offer. I was told it would be delivered the next day. Thursday, I must have called Marco Drugs 4-5 times to find out when my medication would be delivered. I was consistently told that the pharmacy did not have a copy of the drivers route so they couldn't provide me with an ETA. When I explained that my apartment is literally down the street from the pharmacy, and asked them why it was taking so long, they told me they did not know and if I needed the medication urgently I should have told them to expedite my delivery so that it would arrive in the morning. I replied that I did not know that was an option and the woman on the phone responded with "well how are we supposed to know you need it urgently if you don't tell us" which I understand, but if you provide customers with expedited service - you should make that known when you tell your customers you provide delivery services and what options they have. The woman was very short with me and her tone was unappreciated. I am very grateful for the medication itself for making me feel so much better. And for that, I've provided a three star rating. read more

This is a most excellent compounding drugstore. It's been in Miami for years and definitely a go to to if you for compounding needs. Family-owned and operated for years.. read more

I have been going to this pharmacy for several years now since it was recommended by my Doctor for my specific needs. They are always helpful, courteous and have gone the extra mile to fill a prescription at the last minute even when it was my fault for putting it in late. I recommend this pharmacy if you want a small business that offers more warm and personalized service. They are top notch! read more

This place has good products however, the service is so so so bad. You will assume that a small place the owner will ensure their workers provide better service. I will be ordering my vitamins online, I like to support small business but not when they are just plain unappreciated of customers. Really disappointed of rude the cashier was. read more

First time customer. Excellent customer service. Courteous and informative. Highly recommend. Left CVS & Walgreens.

I have been going her for a few years too long. But unfortunately that's where my doctor sends prescriptions to be compounded. They never help me refill my prescription. I call the doctor and he sends it but they seem to never have the RX. I mean I have to deal with this every month. I am so tired that I am even thinking of switching doctors so I can go somewhere else. The staff is very rude and never goes out of their way to help you. Go somewhere else if you can, read more

Hands down the best pharmacy in South Florida! I am a physician in the community for more than 30 years and whenever I have some thing tricky to compound, or a patient needs very solid advice from a knowledgeable pharmacist I send them to Marcos. Sonya Martinez is simply brilliant, and under her leadership they keep the safest and best quality nutraceuticals on the shelf, compound medications with professionalism, and fill your regular prescriptions as well. They have my highest rating! If you go check out the Lebanese grocery store next door. They have healthy Mediterranean foods ready to go... read more

There is a woman who works at the counter here who is extremely rude. Such a terrible experience dealing with her. The pharmacy does have a good selection of probiotics and supplements however they desperately need to work on their staff. read more

Very friendly and they mKe every effort to obtain or make your pet's. Impound medications.

Marco drugs & compounding is an excellent pharmacy they make sure to do there very best to help out each one of there customers. They do an excellent job at what you can consider the pharmacy's specialty that is compounding the lead pharmacist along with her techs take very inch of precaution when putting together there compounds to make sure they only put out great products. They are very knowledgeable of the OTC supplements that they carry, not to mention top of the line. I don't agree with some of the comments on here, people need to remember that the staff here are not robots and that everything doesn't just fall on the pharmacy keep in mind that if the prescribers office doesn't send over refills then they can't fill your script also prescriptions expire and you need new ones there employees go to work every single day with the mind set to help out the community. Things that you don't agree with or just think should be done differently is not something to knock this place off we are all humans and have dropped things through the cracks all the time specially in these times when everyone wants everything fast (COVID) . They can even compound medications for your pets anything from reptiles, amphibians and mammals all the way up to your average house cat and dog. If I ever have a prescription that needs the best pharmacy and service in town this is the place to go. Show them some love next time you are in the area. read more

Best customer service in Miami. You are contacted when your prescription is sent in, they work around your schedule to deliver your medications to work, home - wherever. They have the best prices in town, the nicest people to work with and make what can often be a difficult process simple and easy. Where were they the last 10 years of my life? ...ask for Francis! read more

As a physician, I can tell you that Marco Drugs is the finest compounding pharmacy in the Southeast. While most pharmacies simply put pills in bottles or attach a label with your name to a prefilled bottle, the staff at Marco (especially Sonia, the owner/pharmacist) is a wonderful resource for drug information and even alternative medicine. This is a far different option than a Walgreens or CVS. Try it, and you'll see. read more

Sonia is a pharmacist that really takes in interest in her customers and knows us all by name. Regardless of how busy she is, she always takes the time to answer customer questions. She and the staff at Marco Drugs are professional and well informed. The products and compounded medications are excellent! Cristina Carbonell read more

I've been a customer at Marco Drugs for many years, and have always had a wonderful experience. I would like to thank Sonia, Ivette, Glency, Flor, Henry and the rest of the team for all of their help in keeping my family healthy. Thank you! read more

Great service! Friendly staff... I feel welcome when I come here....

This is a great local pharmacy were you can find lots of things that you can not get anywhere else, including a friendly enviroment and a super fast service. You feel at home. read more

I had a lot of trouble getting a Rx compounded for me. All my trouble stopped at Marco Drugs. I give it five stars for everything -- attitude, courtesy, helpfulness, professionalism. It is as good as it gets, as far as I am concerned. read more

Sonia (the pharmacist) and all the staff at Marco are great. Always very helpful and professional. Sonia is super knowledgeable and a wonderful resource for drug information. read more

If you have prescriptions that you take on a monthly basis, I highly recomend that you move all of them over to this fantastic Pharmacy in South Miami at the corner of US1 and Ludlam Rd. Marco Drug and Compounding will take care of any needs that you have for your pharmacueticals and will have you in and out of there in no time at all. I have never had to wait for anything longer than 15 minutes and that was for three prescriptions on a busy morning. The staff are friendly and always sure of what they're doing. The owner/pharmacist, Sonia is one of the best and the over all Customer Service cannot be beaten by a pharmacy in the Miami area. I stongly suggest that if you have ever had a problem with your pharmacy, try using Marco Drugs. You will not be disappointed, I guarentee that. I had all of my meds at a CVS and three years ago, I was forced to look around for a place that carried a certain medication, not common. I found Marco and I have been using them ever since for all of my medications. I have been here in Miami for well over 50 years and this pharmacy is by far the best in the area. If you do not have insurance, this place will not take advantage of you and I think the prices that they have are very fair, and in most cases, less expensive than anywhere else. Definitely worth checking out, Marco Drug and Compounding, a pharmacy that do what you need to have done. They are the best!!! Oh, I almost forgot this, you can watch them prepare certain compounded meds through their glass window in back of the counter. Always entertaining while you wait. You don't get to watch too much because you don't wait very long. read more

DO NOT GO IF YOU ARE A NEW PATIENT!!! I was referred to Marco Drugs and Compounding by a Walgreens pharmacist because the medicine I needed was not available. When I arrived at Marco Drugs and Compounding I stood in line at the "Drop Off" window. There was one person ahead of me in line and she was being helped by the woman behind the counter. I must have waited for 20 minutes before the lady behind the counter finally addressed me. She asked, have you been here before? I answered no I'm a new patient, she quickly replied, we are not accepting any new patients. Too bad she didn't have the courtesy to ask me that question the moment she saw me get in line, it would have saved me a lot of time. She was dismissive,did not want to help me at all, what a great way to run a business and treat patients, not. Try SOUTH MIAMI PHARMACY just down the road from them, wonderful staff and caring pharmacist. read more