I had Kelvin put 6 year ceramic coating on 2 SUVs. My 2015 Lexus looked brand new, and my brand…read morenew 4Runner looked even better than on the show room floor!. He is very attentive to every detail. He will take the time needed to do it right. He keeps you updated every step of the way. He will not rush the job, and gives you great aftercare advice. He is also very reasonably priced. I highly recommend Kelvin's detail for all your detailing needs. He cares for your vehicle as if it was his own. Thank you Kelvin. I am a very happy customer.

I have to say that when I walked onto the lot yesterday, I did not expect much. I had been in a…read morecouple of times since moving to Carlsbad 3 years ago. Both times, the staff had zero interest in selling us anything, even though we were ready to purchase. In those cases, we ended up buying elsewhere. Recently, we had been looking for another vehicle, and noticed that they had one in our price range like we were interested in. Walked up to the dealership, and there were a couple of salesmen sitting outside on a break. DJ (Donel) was very friendly, laid back, and not pushy at all. He showed us the vehicle, let us take it on a test drive, etc. We decided it was what we wanted, so we ran the numbers and came to an agreement. There had been a warning light come on in the car when we drove it. The guys in the shop could not get it fixed, and the manager was concerned about selling us the car with a problem. He and DJ noticed that one with less miles had just come in, but was still being checked in. They got it and pulled it around, and it was even better shape with about 1/4 of the miles on it we were looking at initially. They were able to sell it to us for about the same price! Very pleased with the dealership. They treated us well, and there was no pressure. Good job, Carlsbad Ford.

Dropped my work truck off for lots of things wrongand let them have it for 7 weeks. Luckily I had…read moreplenty of time.... Just enough time for them to steal the company gas card out of my truck and a large brand new tide pod laundry detergent out of the backseat. Keep in mind all they were supposed to do was detail the vehicle on the inside. Oh yeah the check engine light came back on the first day. It's an old truck but that still doesn't mean the mechanic/detail crew needs to be stealing anything out of anyone's vehicle!!!!! Call the service advisor about it and I got a "sorry" ..... If you decide to use this place, lock everything up or take it with you because they have many sticky fingers in that place. I'm going to tell my oil and gas company not to be using that establishment. And n we use​ them a lot.

Our trailer broke down in Carlsbad. We called shalom trailers for repair and they were very…read moreaccommodating. We had the trailer towed to them and had our axle repaired within 24 hours. Extremely good customer service, fair prices, and communicated throughout the process. Highly recommended them!

Gunner saved our bacon! We had just purchased a used motorhome from El Paso and broke down in…read moreCarlsbad. He had us up and running in no time and gave us some good advice on taking care of our new to us toy. Price was reasonable. Thanks again Gunner!

I am in the Navy and was driving a semi truck from VA to AZ and lost a tire outside of Carlsbad,…read moreNM. The company we use for repairs could not find us a tire anywhere within 250 miles from us in a day and a half. We call this company and within 3 hours he had 2 brand new steering tires for us. He came to us and replaced them right where we were. Veteran owned and a great person. Could not be more satisfied with his service and speedy repairs. 10 out of 10 would recommend if you need repairs in the area.

I locked my keys in the car today while in Carlsbad NM. Tony was out within 20 minutes and saved…read morethe day. Would highly recommend.

I had a blow out on my GMC Acadia about 9 miles north of Encino, NM at around 8;30 PM. Even though…read moreI tried all I knew, I was unable to lower the spare tire fully to the ground in order to change the blown out tire. My wife brought our GMC pick up so I tried to use the spare from the pick up on the Acadia. After many tries to match up the bolts I realized the patterns didn't match. Vehicles kept zooming by, many not moving to the far lane (dangerous). No one stopped to help. After several hours, we finally decided to leave the Acadia until next day. As we were moving our belongings from the Acadia to the pickup, a huge truck stopped and the gentlemen said they could help. This was around 3 oclock in the morning. It was like a miracle to us! The men knew exactly what to do and how to unlock the Acadia's spare and quickly managed to change the blown tire and soon we were on our way home with both vehicles, arriving home at 6:00 AM. To us, that late at night, when no one else helped, it was like a saving grace! We cannot thank Al and Steve of Elite Tire Service enough for coming by at the right time and the right place. We highly recommend this business. A helping hand is always welcome!

Elite Tire Service helped recover my husbands jeep! We were back in Louisiana and had no way to…read morecome get it at the moment. Thanks to Elite Tire Service his jeep was locked up safely. Once we made our trip to Carlsbad we were given a great discount because of how far we traveled and our unfortunate circumstances ! Elite Tire Service is an outstanding business. The service was WONDERFUL. HIGHLY RECOMMEND

we were on a road trip and our spark plugs started misfiring -- kind of on a time crunch, and the…read moreshop got us in and out super quickly, did the job well, and our car performed well for the rest of the trip! literally lifesavers over here. and the price was pretty reasonable for spark plug replacement. thank you guys.

Excellent work ethic! Nice friendly service and very…read moreknowledgeable, ASE certified technicians, work is under warranty nation wide. Will take most extended warranties. Partners with (ATI) automotive technical institute, latest in diagnostic equipment.

Two days into a 14 day road trip, Kenneth from Fairway rescued me, my wife and dog with his tow…read moretruck from the middle of no where and even carted us to a car rental outfit. The rental car proved unnecessary because Audra and her team got our car, and us, back on the road in a few hours. Many thanks!