They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

They were so helpful and friendly. They gave me a fair quote for fixing all four of my tires…read moresensors. They even gave a discount from the previous quote. They had a really nice waiting room with lots of magazines and clean bathrooms. Plus coffee and cold water. Would definitely go back for my tire needs!

I bought 4 tires (1800 bucks) for my Chevy High Country, I told them to put old tires in the bed of…read moretruck they did I have and aluminum roll up bed cover which they had to have noticed bent my cover down this is a 1300 hundred dollar cover they took pictures said they'd look into it and call me back never called back, left off two valve caps just fast sloppy work and when they mess up your shit don't care wouldn't recommend,

My car was the grimiest, been using it to deliver for work, Was brand new when I started and just…read moregot trashed, I never had time and could not afford to get a detail, then I called Top Notch after seeing a car they did online that was equally as bad as mine. It looks like it just came out the show room, so happy to have my new car back to when it was when I bought it, Funny how a clean car can make you feel like a million bucks, affordable and easy to schedule, I plan on coming back, highly recommend them. Thanks for the clean car Jarrord.

Car needed a tow, radiator stopped working and killed the engine, and Elite Wrecker was there to…read morebail us out. The owner came out in his pickup and gave us a ride to our hotel while the tow truck came and got the car. The ride was very much appreciated as squeezing multiple people in a tow truck is not very comfortable. As well, he gave suggestions for places he trusted for car repair and since we don't know the area, the suggestions were very much welcomed. Also gave us a call in the morning to make sure we were aware that the car was taken to the repair shop. Great service. Perfect attitude. Very trustworthy.

I really tried too hard to give these jokers my business. Elite Wrecker needs to tow the drooling…read moreguy off the phone ASAP. Are they even a real business? They literally couldn't make a sale I was trying to shove through their poor customer service skills..

They were great. Each one was polite and very thorough. They worked well with our warranty and have…read morekept open great communication about our parts being ordered and what day they will be able to repair our ac. I highly recommend them for all your RV repair needs.

Service was quick and professional. Installed my part and another that I didn't realize needed…read morereplacement. Saved me trouble down the road. Would use them anytime.

Our trailer broke down in Carlsbad. We called shalom trailers for repair and they were very…read moreaccommodating. We had the trailer towed to them and had our axle repaired within 24 hours. Extremely good customer service, fair prices, and communicated throughout the process. Highly recommended them!

100% recommended!!! Took my truck up there needing my Ac Blower motor changed and Mike…read moreaccommodated me with a same day repair since I only have one vehicle!! He also provided me with a ride too and from his shop!

My car went dead on the highway, just as I entered town. This is not a good position to be in:…read moretowing your car into a repair place, being an out-of-towner. Mike at Caveman Auto treated me with respect, diagnosed the issue, and prescribed the fix with a fair estimate...and fixed the car before close of business the next day! Thank You!

Great clean environment with friendly staff, they are very attentive but not pushy. Definitely…read moregoing back for our next vehicle service or purchase.

While traveling from CA to Georgia our F-250 developed a coolant leak, we managed to make it to…read moreCarlsbad New Mexico. Took our truck into Carlsbad Ford early in the morning and met with Ralph in the service department. We explained we were traveling and Ralph took it from there. Our truck was repaired the same day and were able to continue on our vacation. Ralph was super helpful and polite as was Troy who shuttled us back and forth from our hotel. And the technician who repaired our truck somehow performed magic, super work! I cannot say enough good things about this group. They reflect well upon the dealership!!!!