These guys are awesome. I come down from the central Adirondacks to do business with them. They are…read morethoughtful and great problem solvers. They listen to what you want and don't push stuff you don't need. Their prices are reasonable and their service is fast and thorough . . don't go anywhere else !

I have been a customer of Computer Sense for twenty years or more, Andrew has always taken care of…read moremy needs and did his best to explain things to me. He listens to his customers and guides them in the direction that best suits their situation without trying to sell them more than they need.

It will sound random. But we were literally passing through Albany on our way North, and on a…read moreFriday morning, we needed to buy a used iPhone to replace the one I was using. A quick search yielded these guys who were along our route, and we made the quick stop. And were the first ones there when the doors opened that morning. Don't let the location or look of the shop fool you, these guys were extremely helpful and knowledgeable. They had a pretty good product selection - I got my used iPhone 7 at a good price (it looked almost brand new). And the counter guy even helped me switch SIM cards, and made sure everything was working to my satisfaction. We were in and out in 20 minutes, and continued along our drive without missing a beat. Sadly, we don't live nearby or I would be a more frequent customer. If you live in the area, then this should be on your list of handy resources for your cell and tablet needs. Keep up the good work guys.

You hate to pile on a business that's already gone out of business but these people really screwed…read moreme. Not long before closing up shop sometime in March 2019, I had my iPhone battery replaced. It was $79.99. Within a month, something in my phone starts rattling around. A short time after that the phone had issues accepting the power to the form the lightening cable. I called Phone Wizard who I discovered had gone belly-up. So I took it elsewhere. These folks opened up my phone and told me the following: "Your battery is is barely connected by a tiny power cord to the rest of the phone. That's what rattling around. Also, whoever put the battery in gave you a used battery that was literally glued in place." Totally unacceptable. I had to pay $60 for another (new) battery because the good folks at Phone Wizard seemingly had at best had no clue what they were doing, or at worst willfully screwed me over. Shame on these people and their business practices.

When we had an emergency breakdown of our computer, we found Eyemax…read more Computer Geeks on Yelp and we are so glad we did. On a weekend, Zach told us to come in the next morning. We found him to be knowledgeable with 25 yrs. of experience, personable and reasonably priced. we picked up our restored computer that same afternoon , and are very happy with the results. We are keeping Eyemax phone number at hand for any and all computer needs. Look no further for personal, competent and friendly service. Thank you Zach!

First I need to I don't know why this has me listed as San Francisco, CA but I live in Albany, NY…read more My son woke up Saturday morning and his computer wouldn't turn on. I called and Zach was willing to see us right away. When I was on my way there I had an accident and fell down a flight of stairs, so needless to say I wasn't in a position to go meet Zach. He was wonderful and told me not to worry about it that he would be there for us when we were ready. He WAS!!! We called on a Sunday and he met my husband and was able to repair my son's computer in about 4 hours. He was kind and didn't take advantage of our lack of knowledge regarding computer repair. His rates were very reasonable and I would highly recommend Eyemax for anyone experiencing computer problems. I will definitely use them again if I should encounter any problems in the future.

my girl bought an ipad from him 2 years ago, it didn't work once she got it and she gave it back…read morefor him to fix or get replaced, still hasn't given her the ipad or her money back.

These guys were nothing short of miracle workers in fixing my phone recently! I didn't even realize…read morethere was a solution to the problem and I walked out with extreme gratefulness for their expertise & their ability to save my entire life I thought I had lost with a cell phone mishap the previous week. Awesome team, fair pricing, remarkable customer service. Thank you, your business has my highest recommendation here & in the community.

While I'm usually the techy in our home, occasionally I get stumped and have to call in backup…read more Fortunately for me, I stumbled upon The Computer Mechanic in Schenectady! Before I get into it, let me give you some background... In my home, an annual trend has slowly formed with the simple phrase, "Something happened to my computer". It started with a pricey Macbook, where liquid was accidentally spilled onto the device. The Apple store happily offered a fix that cost nearly as much as a new computer -- which led to me purchasing a newer Macbook -- only to have the motherboard die 9 months later with another hefty $800+ fix. So now we have significantly less expensive, and oddly more powerful Chromebooks! Well the other day, the same chilling phrase echoed in my home, "Something happened to my computer". I researched and tried everything I could find online, positive that I was following the right directions, but to no avail. So I decided to seek outside help (!sacrilege!) and came upon The Computer Mechanic's Google Maps result and website. I filled out the online form, and within minutes, I had a short and to the point response. It was after hours, so the next day I hopped into my car and drove over. Being an 80's Nerd myself, the business was exactly what I had hoped it would be. Quiet, lots of computers and parts everywhere, a beautiful wall of old motherboards, and uncomfortably bright glow of several monitors. The guy behind the counter took the Chromebook and said, "when do you want it back by?" To which I replied, "when could it be done? I mean, I have no idea how long it will take." He said, "it shouldn't take too long", and it was late afternoon, so I suggested the following day. Then I confirmed that I provided my email and phone number on the webform and left. The next day, I emailed to check in, and they said it was read. I showed up, cracked a few jokes that didn't seem to land, swiped my Credit Card, and was out the door in minutes. In all honesty, these guys were really great and seemed to know what they were doing. They were even running their "Wipe & Reload for $60" special, so it cost practically nothing compared to places like Geek Squad. It's definitely a no-frills experience. But when you just want to get your computer back up and running, without being upsold on a bunch of garbage you don't need, this winds up being the absolute best type of experience one could hope for. And because it was so inexpensive, I can afford to go to The Computer Mechanic instead of wasting hours trying to figure it out myself. The next time I'll absolutely be back for my annual, "Something happened to my computer" pilgrimage.

Erik and Oscar are very knowledgeable. Pleasant to work with. Can fix any computer or electronics…read more Highly recommended.

Kmy Telecom helped us with a network setup at our new office. The response was fast, the service…read morewas clean and professional, and they explained everything clearly.

Just saw a recent review which reminded me that I should get off the Yelp bench and do my part…read more Last year our home office computer system just stopped. My wife needs a computer at home for her work and could not afford any down time. A quick call to White Wolf had me bring in my computer for diagnostic. As we feared it was dead. However they were able to salvage everything on the hard drive, walked us through options for new computer, ordered and installed it within days. What could have been a nightmare was actually a pleasant, although not cheap, experience. Very Happy.

Amazing customer service. Hard place to find, but I just showed up with a question and the woman…read morethere (Jenn) not only answered all of my questions, she straight up gave me a SATA cable (no stores in the area were carrying them). It was awesome and now I wish I had at least offered a consult fee or something. Will absolutely use them for any other issues or upgrades I can't handle myself.

I was having issues with my PC not running past a troubleshoot screen, it was fixed in very fast…read moretime that fit my tight schedule and I was told very clearly what went wrong and what could go wrong again. Very nice staff and service!

This place is as good as it gets when it comes to computer repairs. They have been around for a…read morelong time and fix just about anything. Laptops, PCs, custom systems, you name it. They have done work for my family and friends and everyone that goes there says they great. Really great service. They have some of the best repair rates too. You can trust these guys to fix it.