I had a little issue with the way I was treated by one of their workers. Few days later I received…read morea call from the owner, Phoenix. She apologized on their workers behalf. We talked for a little bit, and told me story about herself. She told me that she talked to her worker. I didn't want the worker to be in trouble but I told her sometimes, they need to know what they did wrong coz this can ruin their business. Phoenix was really friendly on the phone. And I really appreciate her effort of calling me and making things right. She is really dedicated to her business. She really cares about her customers, very rare to find such a business owner like her.

Finally have the time to review this place. So I have been collecting Pandora charms and I love…read moregetting charms from new places I visit. It was my first time on Maui so my tourist self had done my research looking for shops that would sell Pandora charms. I was so happy when I found a Pandora store but got sad when I found out that the store closed down... bummer. So I started googling for other places. I called the Ocean Center and they said they sell Pandora charms but we would have to buy the entrance fee to get to the shop and I wasn't going to do that when we weren't interested in exploring the ocean center. A few days came by and I would kept calling stores and they would say 'no we don't carry Pandora'. Finally called Hawaii Jewelers and guess what! They carry Pandora charms! I was so excited but also was bummed again because it was kinda too far from where we were staying. Over 50 mins away. But since I was SO desperate to get my charms, we drove our happy little selves to Lahaina. Our FIRST STOP in Lahaina was literally this jewelry store and I was so excited! I wanted to purchase a couple charms for myself and as gifts. When we entered, there was this girl sitting behind the counter. I didn't care if she was sitting because I would too lol but she did not greet us nor did not ask how she could help us. I had to ask her if they carry Pandora charms and then she led me to the glass where they had the charms. There are LOTS of beautiful Hawaii/Maui charms and I wanted to buy all of them! It was hard for me to choose because everything was inside the glass and I had to put my face super close to the glass. The lady just stood there, and didn't offer to bring out some charms so I could see closer. I finally asked her if I could see this charm (the one I ended up choosing) and she finally took it out of the glass. I wanted to look at other charms from the glass since I wanted to buy more BUT I was too shy and too uncomfortable to ask her to bring them out because she was just standing there, awkwardly. I wanted to make conversations because she looked like a friend of mine but she didn't show interest. This was the first time I felt so uncomfortable buying a Pandora charm. Whenever I go to Disneyland to buy charms, to Vegas, to San Francisco, to anywhere, the employee would try their best to get me what I want and to actually sell them to me. But since this wasn't a Pandora store, I guess the vibe was different. I ended up just getting the first charm that I asked her if I could see, because I just wanted to leave lol. She didn't tell us how much that charm was, she just straight up told us the total. None of these charms have price tags and from my experience everything starts at $65, no questions asked. Which is odd because I get Disney charms with bedazzle for that price but since this is the only store that sells Pandora charms, I guess prices vary. I just wish I could've had the chance to buy more charms with better experience. I understand this is a local store and I wasn't expecting a Pandora sales person selling me as many items as possible. But from my experiences, local stores are usually a charming place. My fiancé got my engagement ring from a local jewelry shop and we were treated nicely. Before we approached this employee, I even joked with my fiancé telling him we could get our wedding bands from Hawaii Jeweler since we were already there. But after having the experience I had, I wish other jewelers carry Pandora as well so I could shop with confidence and feel comfortable doing so. I understand some locals hate tourists but all I really wanted was to purchase some charms.

This was one of the very best experiences I've ever had in a jewelry shop. If you're looking for an…read moreauthentic, one of a kind piece sold by knowledgeable, honest, & friendly salespeople, then this is the place you need to go! I wanted to get a nice piece of jewelry to commemorate my honeymoon, and am SO happy to have stumbled upon the original Maui Divers shop (key distinction, you have to go to the Original location!!). The salesman, a wonderfully knowledgeable older gentleman, made the experience above & beyond. He was so helpful! I ended up getting a gorgeous, raw pearl pendant and I am so happy with it. The perfect way to remember a once in a lifetime trip!

Seems perm closed very sad after all this time. Was looking forward to shopping here after a 2 yr…read morehiatus.

Love driftwood! My go to spot whenever I need a unique dress or travel outfit. The girls there are…read morealways so helpful and invested in helping me find that perfect fit. Probably one of the best jewelry collections on Maui as well if you are looking for a special gift. I love that Maui has a shop like this for curated cute clothes, gifts, shoes, fragrances and more. You can tell it is run with a lot of love.

Wonderful experience in both Driftwood & Coast (sister store just a minute walk away @ 1160 Makawao…read moreAve - Makawao). Both stores are beautiful collections of all things woman: jewelry, dresses, suits, house decor and more. These shops are not only aesthetic with great women working within each location, but also thoughtfully curated with many unique, hand-made and handpicked items that match the price. These are the types of shops you want to support! In Driftwood, the owner was lovely to introduce herself and gently educate us on the items we were interested in - most of which supported other women/ small businesses. In Coast, Kirra kindly chatted with us and answered all of the questions we had. Mahalo!

This is the place to go to get your souvenirs Yuri is amazing. She makes her jewelry great value…read more She has lots of Aloha.

Very very friendly. Cute, hand made and unique stuff. My daughter and I bought several things for…read morefamily and friends. Highly recommended.

My fiancé and I came here on a whim while in Maui for our friends wedding. We had just completed a…read morehike when we walked into the store with me sporting my Casio, so definitely not looking our best. I was apprehensive at first about going in because anywhere else we probably would've been snubbed for how we looked, but we walked in anyways. We were greeted by Tony who was friendly and offered to show us whatever watch we wanted to see in the case. I had done a lot of research on the Submariner and loved the simplicity and understated luxury of the piece. Tony took the watch out and immediately placed it on my wrist and allowed me to have some time to look and take it in. I wasn't ready to commit to the purchase so I thanked Tony and after he gave us his card, we left. A few days pass and we are back at Whalers Village and again couldn't resist the draw of the watch and went back in. Tony, not missing a beat, immediately went and pulled the Sub out as I approached the counter. Again, I wore it for a few minutes while we discussed more in depth about Rolex and the watches provenance. We were offered champagne while there however after the glass was done, I still wasn't ready to make the purchase so we left. On our third visit, Tony wasn't in the store but we were greeted by his coworker and ushered in to try on the sub again. This time I was ready to make the purchase and wanted to make sure Tony would be able to receive credit for the sale. We were assured Tony would be the one to receive credit as well as see the transaction through in terms of packing and shipping (we wanted it mailed back home due to severe lack of luggage space). We made the purchase and I had it measured and sized before we left, after another glass of champagne we were on our way. Fast forward a few days, the package arrived in perfect condition with the watch resized and ready to go. Thank you Tony, and your team, for being patient with us and making our trip just a bit more special!

I had been thinking about buying a Rolex for some time and while on vacation in Maui with my…read morefiancée and our friends (9/9-9/14), we decided to stop into Baron & Leeds to checkout the GMT and Submariner. Dean helped me out and was really patient and knowledgeable about all the models. While we were there browsing, chatting, and drinking champagne, they were nice enough to polish up our friend's gold Rolex President Day/Date, making the experience very relaxing. I didn't buy the GMT or the Sub that night, and Dean wasn't pushy in trying to get a sale done. He was really laid back and humorous throughout the whole process. We left that night, and I told him that we would be on the island over the next 4 days and that we'll see if we can figure something out before we left for LA. He stayed in contact with me over the next couple days and on the last day I came in to finalize the purchase and I couldn't be any happier. They overnighted the Rolex GMT to my residence (see pic), had no issues with either the transaction or the shipping, and I'm a very satisfied customer. This was my first Rolex purchase and it certainly won't be my last. I look forward to working with Dean and Baron/Leeds in the future! Thanks!

Enjoyed the lovely collection of beautiful pearl and coral jewelry. Darol was very friendly and…read moreeducational. We learned a lot about pearls and never felt pressured to buy. It was nice to look without being hassled. We weren't looking to buy anything. And didn't purchase anything. So I don't feel like I can give 5 stars without that full experience. Many pieces came from the 60-70s from places that are now protected sanctuaries. They sent many pieces to Taiwan to be carved. Now they do a lot in house. However if you're looking for jewelry, I'd suggest stopping by here. It's very unique and quality.

I found a ring I loved! It was much cheaper here then in the states. Lady was very nice and offered…read moreto do sizing and if I couldn't stay would ship it for me! Very nice people!

Good shop with nice souvenirs but the owner is GRUMPY! She seems to get bothered with any…read morequestion you ask her! I purchased a stone and I asked her for a piece of tissue to wrap it in and she told me no that I only purchased one item and I should be able to wrap it in the bag. She's very very rude.! Just beware of the attitude she dishes!

The store is fully stocked with crystals and merchandise. However, the owner has the worst customer…read moreservice. She was not welcoming and didn't say anything at all. I was going to buy some souvenirs, but I decided to give my business to another deserving souvenir shop.

The place to go if you are looking for unique artisan pure gold and silver jewelry. Some of the…read morebest jewelry I've found anywhere in Hawaii let alone Maui. Avoid the hype shops in Wailea, Lahaina or Kannapali. Well worth the drive to pick up something different and special while on vacation. This is quality fine jewelry. Not gold filled or plated. Super special spot.

Was helped my Gloria. Overall 11/10 customer service. Good vibes all around. One of a kind locally…read moremade fine jewelry. Very pleased with my "piece of maui". Turquoise cab ring in the photo. ‍